Audit
Decrease Check in Room assignment wrong from 2.8% to 2.4%
Are we winning or losing ?
LEAD 1 Confirm Room details 100% of the time during registration and follow up with a welcome call to five guest per agent within 30 minutes after registration
Are we winning or losing ?
WIG BOARD
Is up to date?
Shows Wig?
Shows lead?
Can you read it in 10 seconds?
WIG SESSIONS / WIG HUDDLE
Did you conduct your Wig Huddle?
Did you conduct your Wig Session?
Did you open your Wig Session on my4dx?
Final Score:
Comments:
