Title Page
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Conducted on
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Incoming Duty Manager
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Exterior Of Business
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Carpark - Are there any cigarette ends or litter in the carpark (include grass verges and bushes)
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Carpark - Are all greenery & shrubs tidy and the carpark moss & weed free
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Signage - Is all exteriror signage clean and in good repair (lit up where appropriate)
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Beer Garden - Are there any cigarette ends or littler in the beer garden
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Beer Garden - Is the beer garden clear of empty glasses and crockery
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Beer Garden - Is the beer garden moss & weed free with tidy greenery
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Beer Garden - Are benches and woodwork in good repair & clean
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Beer Garden - Is the beer garden free of any hazards
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Outer Building - Are the windows clean, brickwork in good repair and lights on the correct setting
Internal
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Entry - Are doors propped open and the entry way clean and tidy and smelling fresh
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Entry - Is the host station clean and tidy with the correct guest signage in place
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Toilets - Are the toilets clean, with plenty of toilet roll & bins less than 1/2 full
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Toilets - Do the toilets smell fresh and have been cleaned to an adequate standard
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Toilets - Are all lights working and the doors free from graffiti and lock properly
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Bar - Are all bar tables set to standard and the bar area clean
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Bar - Are all televisions switches on to the news channels or sporting event, muted with subtitles displayed
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Bar - Is the music level playing at an appropriate level for the time and environment
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Bar - Is the pool table in working order and is the surrounding area clean and tidy.
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Bar - Is the bar clean, with the runners free of spilled drinks, clean beery pumps and a tidy presentable back bar
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Bar - Are bar fruits fresh and topped up, is the ice bucket topped up for service levels
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Bar - Are all bottle fridges topped up with labels facing forward
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Bar - Are all cordials and spirits topped up and ready for service
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Bar - Is the coffee machine ready for service and is the area clean and tidy with clean crockery
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Bar - Is the glass wash area clean, with sufficient blue roll available and the back bar clear of clutter
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Bar - Conduct a glass quality check on 3 random glasses for marks and lipstick
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Reception - Is the reception area clean and free of clutter, are all reg cards and key cards set up ready for check ins
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Reception - Have the daily fire lists been printed correctly
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Floor - Are all tables set up to the brand standard and is the floor clear of empty glasses and crockery
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Floor - Are all waiting stations clean, tidy and adequately stocked
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Floor - Are all carpets and flooring clear of food debris and consumables
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Floor - Does each member of the floor team have an active money belt
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Floor - Is the gravy station clean, topped up and switched on
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Floor - Are all fire exits unlocked and readily accessible
Team
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Team - Perform a spot check against the daily targets with the FOH team
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Team - Has the daily shift been completed completely
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Team - Have all toilet checks been completed
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Team - Are all the team members in the correct uniform
Kitchen & BOH
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Kitchen - Does the carvery deck look fresh and presentable
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Kitchen - Are all handwashing stations topped up with soap and blue roll and in clean working order
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Kitchen - Are in bins less than 3/4 full and clean
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Kitchen - Is the kitchen floor clear of food debris and slip hazards
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Kitchen - Are D2 and D10 fully stocked on each side
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Kitchen - Are all sides clean and free from unused pots and food
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Kitchen - Has all due diligence been checked and completed correctly
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Kitchen - Are all fridges and freezers checked for date and label compliance
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Kitchen - Are the walk in fridge and freezer clean with food stored in line with company policy
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Kitchen - Is the kitchen team in the correct clean uniform and practicing good hygenie
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Kitchen - Are there any signs of cross contamination
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Kitchen - Is the back yard clean and free of glass, food debris and cardboard
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Kitchen - Are all the prep areas clean and clear
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Kitchen - Is food prep complete and fridges and freezers topped up and ready for service
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BOH - Are coridoors clear of items and obstruction with fire exits easily accesible
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BOH - Are team rooms and toilets clean with handwashing facilities available
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BOH - Is the cellar clean and tidy, with the ice scoop stored in a clean dry container and the sink clean
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Is the office area tidy
Security & Cash
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Office - Is the office secure or locked
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Security - Is the final exit door locked
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Key Management - Are the duty manager keys stored in the key safe or on the duty manager
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Cash - Has a safe handover been completed
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Cash - Are all refunds accurately recorded
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Cash - Have all pickups been completed
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Cash - Are tills properly assigned to team members
Shift Management
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Shift - Are all shifts clocked correctly
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Shift - Is orderbee switched on
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Shift - Are all stock items correctly updated
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Shift - Is employee lateness and absense recorded correctly
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Deliveries - Have all deliveries been put away
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Hotel - Hotel car park and walkway clear of litter and cigarette ends
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Hotel - Are all laundry rooms clean, tidy and secure
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Hotel - Are all hotel due diligence records up to date and master keys accounted for
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Hotel - Is all the hotel signage in good condition
Handover Completion
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Incoming Duty Manager
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Outgoing Duty Manager