Title Page

  • Audit Title

  • Conducted on

  • Prepared by

Rostering

  • Is the store operating to the correct model?

  • Has the store completed an effective base roster that follows the required rostering principles?

  • Has the store implemented this roster?<br>

  • Is the store operating within 5 bps of the state OR target? (105%)

ASR and Promo Planning

  • Is the SMP correctly implemented and maintained?(New load, workable load, long term overstocks, last nights overstocks)

  • Is the ASR routine completed 7 days a week? Is the fresh inventory routine in place? 1-Are overs being investigated in line with deliveries? (Green sticker) 2-Check daily Gap scan reports previous week & current week. 3-Check negative SOH reports previous week & current week.

  • Have gaps been scanned prior to 9am and all gaps investigated? *Has the fill report been actioned? *Temporarily unavailable tickets actioned?

  • Are MPL's and capacities correct?<br>(Randomly test on 5 lines per category)

  • Have all orders been received correctly?<br>

  • Has Promotional Planning been completed 14 days prior to promotional week? (In line with relevant sales history?)

  • Is there evidence of the Meat Team Lead meeting with the Store Manager/ASM? *What was discussed?

Stockloss/Markdowns

  • Has stock been rotated correctly?<br>(Check 5 items per category)

  • Is the Markdown Protocol accessible to the Meat Team?

  • Is the Markdown Protocol being followed? (20%, 50%, SM discretion) *Check previous weeks 1- Dump stock report 2- SOH adjustment report 3- Reduced to clear report.

  • Is the coolroom set up correctly to ensure the right stock is put on show at the correct time?

  • Is the Meat stocktake being completed weekly? (Case ready) *Print off SOH report *Randomly check 10 lines for PI accuracy.

Presentation Standards, Quality and Communication.

  • Is the Meat case stacked at 2 high in all categories?

  • Is the flow correct?

  • Are the Planograms correct? (Is the POG folder accessible?)

  • Is the Meat case well presented? *Data stripping, shelf labels, promo ticketing, promotional bay tie up to standard? * Case ready tidy and presented?

  • Is the Meat Quality app being used? * What was the last report?

  • Does the Meat Team Lead know their sales, stock loss and GP?

  • Do the Meat Team know their VOC score, and their biggest opportunities? (Last week, current week)

  • Are the Meat Team aware of the Butchers Hook communication? * Is it accessible to the Meat Team?

Customer Engagement/ Food Safety

  • Is there a sampling program in place? * Check code 55, previous 2 weeks SOH adjustments.

  • Are team members following the preferred standards of dress? (Clean and tidy, no dirty hats, good personal hygiene)

  • Have Food Safety records been filled out correctly? * Have they been verified by Team Lead and Store Manager/ASM?

  • Do the food safety records reflect the standards in the department?<br>(Eg. Cleanliness of the chicken section?)

  • Is the cold chain process being followed? * Check receival and storage, filling using 6 wheel trolleys not rollcages.* Stock should not be out of refrigeration for more than 15 to 20 minutes when filling.

Butcher shop

  • Is the butcher shop roster in place and being adhered too?<br>*Dedicated Meat expert for all hours of operation?

  • Does the butcher shop have a flow guide for the cabinet? * Is the flow being followed?

  • Is the core range in place?

  • Is the Butcher shop presented at a high standard?

  • Is the correct ticketing available and on display? (Eg. Special stabbers and toppers, call out and unit price stabbers)

  • Are the Team aware of their daily Butcher shop sales, and the quantity of stock required on a daily basis? * Check stock levels in the Butcher shop window.

  • Are the Team aware of the Butcher shop markdown protocol? * Check freshness and quality of product in the Butcher shop window.

  • Is the Butcher shop range/PLU listing available? * Are PLU's used to price and display lamb/pork boneless off cuts and bones? * Are the correct PLU's displayed on the back of black cabinet tickets?

  • Are all products on display cut, trimmed and produced to specification? (Eg burgers, Kofta pops, BBQ packs, Lamb cutlets, Texas T-bone steak)

  • Has any product been dumped without being recorded via RF gun? * Check fat & bone bin for evidence of over trimming. Is there any salable product? Eg bones, trim etc.

  • Is there any out of code stock in the coolroom or on display? * Check coolroom rotation and stock levels. * Are delivery dates applied to primal cartons? (When received in store)

  • Are trace labels being used for stored/opened primals and back up stock?

  • Is the Meat Team Lead following the correct stocktake procedure? * Are they using the Butcher shop PI verification tool? * Are they adjusting primal PI where required before uploading counts for stocktake? (Print SOH report and verify primal counts versus actual stock on hand)

  • Have the food safety records been correctly filled out? * Do they reflect the cleanliness of the Butcher shop? * Check back of house/desk area.

  • General comments on visit

  • Duty Manager

  • Meat Capability Trainer

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