WOW - Meat Capability Health Check V2018 -CRM

• Audit Title

• Conducted on

  Date

• Prepared by

Rostering

• Has the store completed an effective base roster that follows the required rostering principles?

  Yes

  No

  N/A

• Has the store implemented this roster?<br>

  Yes

  No

  N/A

ASR and Promo Planning

• Is the SMP correctly implemented and maintained? (New load, workable load, long term overstocks, last nights overstocks) *Is the coolroom set correctly to ensure the right stock is put on show at the correct time?

  Yes

  No

  N/A

• Has Gap scans been completed? Check daily Gap scan reports previous week & current week.

  Yes

  No

  N/A

• Are overstocks being investigated in line with delivery schedules and on-show dates? Are Green stickers being used?

  Yes

  No

  N/A

• Are negative stocks being checked and actioned? Check negative SOH & initial counts reports current week.

  Yes

  No

  N/A

• Have gaps been scanned prior to 9am over the last 7 days and all gaps investigated? *Has the fill report been actioned? *Temporarily unavailable tickets actioned?

  Yes

  No

  N/A

• Are MPL's and capacities correct?<br>(Randomly test on 5 lines per category) Ask the team to explain the meanings of MPL's & Capacities and what is the Meat standard?

  Yes

  No

  N/A

• Have all orders been received correctly? Check Orders by expected date for last 4 weeks. Has the last order been received and posted at the correct time based on delivery schedule?<br>

  Yes

  No

  N/A

Stockloss/Markdowns

• Has stock been rotated correctly on case and in coolroom?<br>(Check 5 items per category)

  Yes

  No

  N/A

• Has all Out of Code product been removed from on show? If Out of Code stock is on show, please provide photo evidence and remove immediately.

  Yes

  No

  N/A

• Is the Markdown Protocol being followed? (20%, 50%, SM discretion) *Check previous weeks 1- Dump stock report 2- SOH adjustment report 3- Reduced to clear report to reflect correct % and timelines as per policy.

  Yes

  No

  N/A

Presentation Standards, Quality and Communication.

• Is the Meat case stacked at 2 high in all categories? *Are meals in boxes laying flat? *Are skin lines displayed in black display trays? (ref # 745134) *Load limits in cabinets are not exceeded? *

  Yes

  No

  N/A

• Is the flow correct? As per National Flow Folder

  Yes

  No

  N/A

• Are the Planograms correct? (Is the POG folder accessible?)

  Yes

  No

  N/A

• Is the Meat case well presented? *Data stripping, shelf labels, promo ticketing, promotional bay tie up to standard? * Case ready tidy and presented?

  Yes

  No

  N/A

• Are the Meat Team aware of the Butchers Hook communication? * Is it accessible to the Meat Team? * Can a Team Member explain the content?

  Yes

  No

  N/A

• Is the cold chain process being followed? * Check receival and storage, filling using 6 wheel trolleys not rollcages.* Stock should not be out of refrigeration for more than 15 to 20 minutes when filling.

  Yes

  No

  N/A

Customer Engagement/ Food Safety

• Is there a sampling program in place? * Check code 55, previous 2 weeks SOH adjustments. Photo evidence required

  Yes

  No

  N/A

• Are team members following the preferred standards of dress? (Clean and tidy, no dirty hats, good personal hygiene, name badge clearly visible on shirt for customers. NOT on HAT.)

  Yes

  No

  N/A

• General comments on visit

• Group Manager

  Sign

• StoreManager

  Sign