Raphael Fuchsbichler

WROME- W Essentials- all departments

W Rome Internal BSA audit - all departments

Use this Template

Print as PDF

Use this Template

Go digital today!

Convert your paper checklists into digital forms

Scan this QR code to use this paper checklist on your smartphone or tablet or visit https://safetyculture.com/

Title Page

Site conducted
Talent Audited
Conducted on
Prepared by

1. ACE THE BASICS: greet with warm welcome and anticipation
2. SHOW HEART: eye contact and smile. Introduce yourself & use guest name
3. posture, do not lose focus
4.LEARN: acknowledge answer/comments & demonstrate appreciation
5. KEEP IT REAL: appropriate verbiage, warm conversation
6.OWN IT: “Is there anything else I can assist you with?”, do not decline / offer alternative
7. Close with thank you/my pleasure + guest name + positive wish
8. ALL IN: work related conversation, offer escort if location is not at visible sight
9. REMIX LUXURY: Talent performs requirements of their department knowledgeably. Capable to answer question about entire hotel / obtains assistance
10.grooming, uniform, W Pin

Raphael Fuchsbichler

WROME- W Essentials- all departments

W Rome Internal BSA audit - all departments

Use this Template

Print as PDF

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.