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WTTP 1 Service Area
WTTP 1 Service Area
Mary Sultemeier

WTTP 1 Service Area

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Free WTTP 1 Service Area Checklist

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Title Page

  • Site conducted

  • Conducted on

  • Prepared by

  • Location

FC/ Registers

  • Are front counter registers clean, free from dirt, free from cracks and working properly?

  • Are registers in the proper numeric order and labeled properly?

  • Are the customer displays working on each register?

FC/ Biometric Reader

  • Are the register biometric readers operational, clean from dirt and are the cables managed with velcro?

FC/ Cash Drawers

  • Are the cash drawers operational, bolted down to the counter and are all the money clips present in the cash drawer?

FC/ Printers

  • Are the printers working properly, paper feed button working and is it printing legibly?

  • Are the printers clean free from dirt, debris, and pleasing to view for the crew and customer?

  • Are the printers at the front counter properly positioned by their corresponding register?

FC/ UBER EATS

  • Does the UBER EATS iPad work correctly, cables velcroed neatly together, and are network and power cables managed separately?

  • Is both the iPad & Bluetooth speaker clean, free from dirt, debris, and pleasing to view for the crew?

FC/ Radius

  • Does the Radius Tablet work correctly, cables velcroed neatly together, and are network and power cables managed separately?

  • Are ALL zones in the restaurant showing correctly with NO "Ghost" table tents?

FC/Biscuit Box Cable Management

  • Are the POS cables at the front counter managed neatly above and below the counter together with Velcro?

  • Are network and power cables managed separately?

  • Are all front biscuit boxes mounted to the counter or wall with a cover?

FC/ PEDs

  • Are the PED's on the front counter securely mounted by their appropriate register, working and are there any broken or missing pieces?

  • Are the PED's clean, free from dirt, debris, and pleasing to view for the crew and customer?

  • does touchless mobile payment reader work on the PED?

  • Is it difficult to swipe or insert a card into the PED?

FC/ Scanners

  • Does the front counter register scanners work properly?

FC/ Arch Card

  • Is there an Arch card display present at the front and is it clean and free from dirt or debris?

  • Are there enough Arch cards in the display to supply to the guests?

FC/ dual point 1.0

  • Is the "Confidence Monitor" positioned so the crew can view it?

  • Does the "Confidence Monitor" show the same image as the FC Expo?

  • Is the bump bar securely attached to the bump bar bracket under the front counter and work properly?

  • Is the Dual point 1.0 Confidence Monitor and bump bar clean, free from dirt, debris, and pleasing to view for the crew and customer?

FC/ Dual Point 2.0

  • Is the Dual Point 2.0 ORB (Order Ready Board), Mini ORB, Scanner, Remote USB Extender, Barcode receipt printer, and FC Expo bump bar properly labeled.

  • Is the Dual Point 2.0 ORB (Order Ready Board), Mini ORB, Scanner, Remote USB Extender, Barcode receipt printer, and FC Expo bump bar work properly and are they clean from dirt or debris?

  • Is the dual point scanner being utilized to remove orders from the ORB and Mini ORB?

  • As a backup, can orders be removed from the ORB by touching the order on the Mini ORB?

  • Are the dual point bar code receipts printing clear and legible?

FC/ Digital Menu Board

  • Are the front counter Digital Menu Boards displaying/ working properly and are they clean from dirt or debris?

KIOSK

  • kiosk labeled, free from damage/cracks and working properly?

  • Are the kiosk touch screen displays working and are the screens clean from dirt and debris?

  • Are the Kiosk PED's securely mounted, free from damage/crack and working properly?

  • Are the kiosk PEDs clean, free from dirt, debris, and pleasing to view for the crew and customer?

  • Does touchless mobile payment reader work on the PED?

  • Is it difficult to swipe or insert a card into the PED?

  • Are the Kiosk scanners operational?

  • Are the Kiosk printers operational and are they printing legibly?

  • Are the printers clean, free from dirt, debris, and pleasing to view for the crew and customer?

McCafe Area

  • Is the McCafe/CBB monitor working?

  • Is the front and back of the McCafe/CBB monitor clean, free from dirt, debris, and pleasing to view for the crew and customer?

  • Is the McCafe/CBB printer working?

  • Is the McCafe/CBB printer in the right place?

  • Is sticky paper being used for the McCafe/CBB printer and is the print legible?

  • Is the McCafe/CBB bump bar working?

  • Is the McCafe/CBB bump bar in the proper place?

  • Are all of the buttons present on the McCafe/CBB bump bar?

DT Present Booth

  • Are the Present Booth registers working properly?

  • Are the registers and screens clean, free from dirt, debris, and pleasing to view for the crew and customer?

  • Is the register (or registers) protected from spills?

  • Are the registers labeled properly?

  • Are any plastic pieces on the register broken or cracked?

  • (If present) is the PED, Coin Changer, Cash Drawer, and printer in the Drive Thru Present booth functioning properly?

  • (If present) is the PED being handed out the present window for mobile pay, is the PED securely mounted on a paddle and is there enough cable so the PED can be handed out the window?

  • Is the PED clean, free from dirt, debris, and pleasing to view for the crew and customer?

  • Are there any broken or missing pieces on the PED?

  • Does touchless mobile payment reader work on the PED?

  • Is it difficult to swipe or insert a card into the PED?

  • (If present) does the Present Booth scanner work properly?

  • (If present) does the paper feed button work on the printer?

  • (If present) is the printer printing legibly?

  • (If present) is the printer clean, free from dirt, debris, and pleasing to view for the crew and customer?

  • (If present) is the present booth cash drawer operational, bolted down to the counter and are all the money clips present in the cash drawer?

  • Is the DT (Drive Thru) bump bar working?

  • Is the bump bar clean, free from dirt, debris, and pleasing to view for the crew?

  • Are all of the button caps on the bump bar present?

  • Are all of the button caps on the bump bar present?

  • Are the DT (Drive Thru) monitors working?

  • Are the DT (Drive Thru) monitors clean, free from dirt and debris, and pleasing to view for the crew and customer?

  • Are the DT (Drive Thru) monitors positioned properly for the crew?

  • Are the monitors and cabling away from a heat source?

  • Is the Drive Thru Present Booth KVS Controller(s) properly labeled?

  • Is the ABS (Automated Beverage System) working?

  • If this is a Side By Side DT (Drive Thru), is there a merge monitor present?

  • Are all register cables in the present booth managed neatly together with Velcro above and below the counter? Are network and power cables managed separately?

DT Cashier Booth

  • Are the Cashier Booth registers working properly?

  • Are the registers and screens clean, free from dirt, debris, and pleasing to view for the crew and customer?

  • Are the registers labeled properly?

  • Are any plastic pieces on the register broken or cracked?

  • Is the coin changer working properly?

  • Is the coin changer clean, free from dirt, debris, and pleasing to view for the crew and customer?

  • Are the PED’s on the front counter securely mounted by their appropriate register, working properly and are there any broken or missing pieces?

  • Is the PEDs clean, free from dirt, debris, and pleasing to view for the crew and customer?

  • Does touchless mobile payment reader work on the PED?

  • Is it difficult to swipe or insert a card into the PED?

  • Are the printers working properly, paper feed button working and is it printing legibly?

  • Are the printers clean free from dirt, debris, and pleasing to view for the crew and customer?

  • Are the printers properly positioned by their corresponding register?

  • Does the Cashier scanner work properly?

  • If the restaurant is a Side-by-Side drive thru, are pictures appearing when the order is recalled to register 13?

  • Are the cash drawers operational, bolted down to the counter and are all the money clips present in the cash drawer?

  • Are all register cables in the present booth managed neatly together with Velcro above and below the counter? Are network and power cables managed separately?

BDAP Area

  • (If present) are the BDAP monitor(s) working?

  • Are the front and back of the BDAP monitors clean, free from dirt, debris, and pleasing to view for the crew and customer?

  • Are the BDAP printers working?

  • Are the BDAP printers in the right place?

  • Is sticky paper being used for the BDAP printers and is the print legible?

  • Are the BDAP bump bars working?

  • Are all of the buttons present on the BDAP bump bars?

  • Are the BDAP bump bars in the proper place?

  • Is the BDAP KVS Controller(s) properly labeled?

  • Is the register and screens clean, free from dirt, debris, and pleasing to view for the crew and customer?

  • Is the register labeled properly?

  • Are any plastic pieces on the register broken or cracked?

  • Are all register cables in the present booth managed neatly together with Velcro above and below the counter? Are network and power cables managed separately?

  • Is the register (or registers) protected from spills?

WTTP 1 Service Area
Mary Sultemeier

WTTP 1 Service Area

Use this Template
The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.

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