YPS Staff Skills and Performance Audit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Baseline Skill Sets

• Has good youth engagement skills and strategies?

  high

  medium

  low

• Demonstrates effective communication skills with young people and network agencies

  high

  medium

  low

• Has clear understanding an demonstrates effective implementation of Case Management processes and principles

  high

  medium

  low

• Demonstrates effective need identification and assessment processes/ practice

  high

  medium

  low

• Implements effective goal planning strategies and prioritisation processes

  high

  medium

  low

• Implements effective client centred practice and understands trauma informed practice

  high

  medium

  low

• Works effectively with cultural differences. Has clear knowledge of cultural competencies and works within these frameworks.

  high

  medium

  low

• Demonstrates a sound knowledge of the homelessness service system and effective working strategies

  high

  medium

  low

• Implements effective advocacy skills

  high

  medium

  low

• Implements effective mediation practice with a broad range of stakeholders

  high

  medium

  low

• Demonstrates a developed understanding of and effective practice in working to address key indicators of youth homelessness, eg mental health, AOD, family breakdown, child protection issues, financial issues, rough sleeping, couch surfing etc

  high

  medium

  low

Performance based practice sets

• Follows directions

  at all times

  mostly

  with regular monitoring

  not at all

• Has clearly defined boundaries in place with young people

  at all times

  mostly

  with regular monitoring

  not at all

• Works independently

  at all times

  mostly

  with regular monitoring

  not at all

• Seeks assistance when appropriate and knows own limitations

  at all times

  mostly

  with regular monitoring

  not at all

• Works effectively, respectfully and collaboratively with fellow team members

  at all times

  mostly

  with regular monitoring

  not at all

• Implements reflective practice and incorporates new earnings into practice

  at all times

  mostly

  with regular monitoring

  not at all

• Demonstrates commitment to working within YPS Policies and Procedures; Code of Conduct and best practice frameworks

  at all times

  mostly

  with regular monitoring

  not at all

• Promotes YPS in the community and with network agencies appropriately

  Yes

  No

  N/A

• Works effectively within the YPS culture and philosophy.

  Yes

  No

  N/A

Administrative duties

• Is competent with SHIP Client Management Information System and has CIMS data up to date

  at all times

  mostly

  with regular monitoring

  not at all

• Follows direction and procedures for financial management - eg chq recs, documentation in line with YPS Policy and Procedures and directions from OM.

  at all times

  mostly

  with regular monitoring

  not at all

• Young people files are managed effectively and appropriately and are in line with YPS Client Management standards.

  at all times

  mostly

  with regular monitoring

  not at all

• Time management skills are appropriate and ensure work is completed in a timely manner.

  at all times

  mostly

  with regular monitoring

  not at all

• Appropriate and relevant computer skills as required by digital CIMS management system, electronic communication systems, time sheets, work plans etc

  Yes

  No

  N/A

• Demonstrates effective written communication skills as required for young people support letters. Electronic communication, reports as directed by OM.

  Yes

  No

  N/A