Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared byRomeo
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Location
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Personnel
External Area
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Front entrance clean and tidy?
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All bins emptied?
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External trolley bay empty?
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Car park clean and tidy?
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Window posters up and current?
General area
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Customer service standards current and up-to-date?
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Cleaning and Safety standards up-to-date?
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Staff room clean, neat and tidy?
Front end
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Are sufficient trolleys, baby capsules and baskets available and are clean and in good condition?
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Trolley bay floor clean?
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All impulse stands well-stocked, neat and tidy?
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Toilets cleaned as per cleaning program and schedule?
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Are all staff wearing uniforms / name badges as per company standards? Is jewellery policy adhered to?
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Are unused checkouts closed-off correctly?
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Are cigarettes fully stocked and ticketed correctly?
Produce Department
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All cabinets and display bins well merchandised and ticketed?
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Is stock stored correctly?
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Eggs available, well merchandised and ticketed?
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Damaged eggs (cartons) removed and recorded?
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Is the workroom clean, neat and tidy?
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Is the cool room clean, neat and tidy?
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Random date-code check and rotation of stock.
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Checkout staff tested for new products?
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Are all staff wearing uniforms / name badges as per company standards? Is jewellery policy adhered to?*
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Advertised specials checked against catalogue?
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Full range on offer?
Bakery Department
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Full range on offer?
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All cabinets / bins / fixtures well merchandised and ticketed?
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Random date-code checks and rotation of stock
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Are all staff wearing uniforms / name badges as per company standards? Is jewellery policy adhered to?
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Advertised specials checked against catalogue?
Deli Department
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Cooked chickens and hot hot food on offer?
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Cheese cabinets well merchandised and ticketed?
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Cheese cabinet: Random date-code checks and rotation of stock?
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Is stock stored correctly? (Raw and cooked foods)
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Is workroom clean, neat and tidy?
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Random date-code checks and rotation of stock?
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Is cool room clean, neat and tidy?
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Are all staff wearing uniforms / name badges as per company standards? Is jewellery policy adhered to?
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Advertised specials checked against catalogue?
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All delicatessen and seafood lines ticketed and merchandise including country of origin? (Min 14 lines in Seafood)
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Full range on offer? ( No double ups of Salads or Olives)
Meat Department
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Advertised specials checked against catalogue?
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Full range on offer?
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Are all cabinets / bins / fixtures well merchandised and ticketed?
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Stock is fresh and appealing?
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Check minces for quality and dates (markdown)?
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For in-store pre-packaged items, are these labelled with an accurate weight statement?
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For in-store pre-packaged items, do these appear adequately tared?
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Workroom clean, neat and tidy?
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Coolroom clean, neat and tidy?
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Random date-code checks and rotation of stock?
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Are all staff wearing uniforms / name badges as per company standards? Is jewellery policy adhered to?
Dairy / Freezer Departments
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Date-code checks actioned and recorded?
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Markdown area clean and tidy?
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Cool room neat, clean and tidy?
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Cool room / Freezer Floor is clean and clear?
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Random date-code checks and rotation of stock?
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Are all staff wearing uniforms / name badges as per company standards? Is jewellery policy adhered to?
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Are load levels being adhered to?
Grocery Department
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Out-of-date and markdowns actioned and recorded?
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Date-code checks are actioned and recorded?
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Ends and displays well merchandised and ticketed?
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Shelf stripping clean and in good condition?
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All end-bases are clean and in good condition?
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Are all staff wearing uniforms / name badges as per company standards? Is jewellery policy adhered to?
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Advertised specials checked against catalogue?
Storeroom
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Loose stock stored as per store guidelines?
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Review excess stock
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All shrinkage and markdowns actions been recorded and actioned?
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All rubbish bins secure?
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Loading bay swept?
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All invoices checked and marked-off when a delivery is received?
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All equipment working correctly?
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Safety signs / cleaning equipment visible and in good condition?
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All fire exits clear and visible?
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All fire equipment easily accessible?
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Back door(s) locked at all times?
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All temperature checks actioned and recorded?
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Have the latest operation audit points been actioned?
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Are all staff wearing uniforms / name badges as per company standards? Is jewellery policy adhered to?
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Storeroom / back dock neat, clean and tidy?
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All Black&Gold and Price Match tickets on display?
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All lighting is working though out store?
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Office neat and tidy?
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All price changes and host been completed?