15 Minute OER Audit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Check pizza quality in hotcells/hotbox

• Check sanitisation procedures

• Skim till and check drivers float

• Scales and flour in use?

  Yes

  No

• GBs roomtemped correctly?

• Thermometer at weakest point of makeline?

• Burnoff Blown/Expired dough

• Check for expired products - pay attention to sides and prawns

• Side items prepared & stored correctly?

• Is it Clean? Condenser free of dust, ceiling, door strip curtains & seals, shelving

  Media

• Ask 2-3 team members how to deal with a customer concern.

• Apologise

• Give them what they want

• Give them something extra

Uniform & Grooming

• Dirty Hats

• Hairnets

• Jewellery

• Name Tags

• Dirty/unapproved uniforms

• Gloves

Customer Area

• Tables and Chairs clean?

• Light Fixtures clean?

• Floors clean and free of debris?

• Correct Translites up?

• Current Menus?

• Latest Allergn information?

Temperature Checks

• Makeline Toppings

• Makeline Cabinet

• Coolroom

• Freezer

• Sides Makeline

• Coke Fridge

• Ice Dispenser

Pest Control

• Rentokil Visits - 2 in the last Qtr?

  Media

• Check for pests

  Safe

  At Risk

  N/A

Store Cleanliness

• Store Clean? - Take Photos of problem areas

  Media

• List Cleaning Issues