2013 DLPM Visit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Loss Prevention Process

• Is the DSD area set up per the established guidelines and window times? Are the sign In/Out and discrepancy logs posted with 3 to 5 audits conducted weekly by LP?

  Yes

  No

  N/A

• Are the white lines free from obstruction, tin cats located at designated locations as indicated on the map?

  Yes

  No

  N/A

• Are the sanitation guidleines adhered to in the K-café, self inspection completed by manager, filed for review?

  Yes

  No

  N/A

• Are food items properly stored in the receiving area away from hazardous chemicals as not to cross contaminate or co-mingle products?

  Yes

  No

  N/A

• Is the store conducting the fine jewelry counts over the $599.99 price point 2x per week (5x per week in SFS)?

  Yes

  No

  N/A

• Is LP/Management following up on all jewelry discrepancies and making the corrections in the CRT and filing reports in the jewelry binder?

  Yes

  No

  N/A

• Is LP/Management conducting random under $599.99 audits of jewelry monthly with documentation filed in the jewelry binder?

  Yes

  No

  N/A

• Have the Electronics audits been completed in Department 18 and reconciled by LP? 2 audits per week by the Electronics Lead and 1 audit per week by the LP/Management.

  Yes

  No

  N/A

• Are there at least 3 investigative folders actively being investigated by the LPL/LPM with supporting documentation?

  Yes

  No

  N/A

• Is the LPL/LPM completing a random review and verifying a minimum of 5 refunds daily?

  Yes

  No

  N/A

• Is the claims area current, processed daily and with supporting documentation attached to all claims merchandise?

  Yes

  No

  N/A

• Is the LP Team generating, printing, and investigating ASPECT/iFIND reports on a weekly basis?

  Yes

  No

  N/A

• Is the Shrink and Safety Awareness Board posted with all of the awareness materials updated for the current month?

  Yes

  No

  N/A

• Does the store have an Accident Prevention Plan for the current quarter that has been approved by the District LPM? Are actions from the plan being executed in the store?

  Yes

  No

  N/A

• Does the store have a shrink strategy action plan that has been approved by the District LPM? Is the plan updated monthly with follow up notes?

  Yes

  No

  N/A

• Does the store conduct a Shrink Committee Meeting each month? Are the meeting notes entered in SLP Audits?

  Yes

  No

  N/A

• Is the store conducting the Safety Inspection Meeting each month? Are the meeting notes entered in SLP Audits?

  Yes

  No

  N/A

• Does the store conduct a Safety Team Meeting each month? Are the meeting notes entered into SLP Audits?

  Yes

  No

  N/A

Merchandise Protection / Physical Security

• Are the merchandise protection standards and the EAS tagging standards correctly executed? (Review D/5, 15, 18, 38 along with the stores top 5 shrink departments)

  Yes

  No

  N/A

• Is all MPS/EAS equipment operational and are all related supplies stored in a centralized location? Is the store responding to and logging EAS alarms maintaining a 85% or better compliance?

  Yes

  No

  N/A

• Are the EAS pedestals in working condition? If not functional, has the defective equipment been entered into the Break-Fix application?

  Yes

  No

  N/A

• Is the store conducting the Alarm test each month? Verify through ADT Select that all issues/defective points have been called into ADT for repair.

  Yes

  No

  N/A

Staffing and Training

• Is LP scheduling and using the LP hours per plan?

  Yes

  No

  N/A

• Are all LP positions (FT/PT) filled?

  Yes

  No

  N/A

• Are all LP Associates in position for 90 days or more fully certified with on- boarding completed and properly coded?

  Yes

  No

  N/A

• Have licenses been obtained and are they documented in OPT in states that are required? New York, Tennessee, Oregon, Missouri (St Louis and St Charles counties).

  Yes

  No

  N/A

Action Plans: Each response marked "No", must be reviewed with the management team. Write the top 3 actions below with specific due dates for completion. Leave a copy of this form with the store manager.

• Action plan #1

  Yes

  No

  N/A

• Action plan #2

  Yes

  No

  N/A

• Action plan #3

  Yes

  No

  N/A

Comments:

• Add media

  Media

• Store Manager Signature

  Sign

• LPM/LPTL/LPL Signature

  Sign