Apartment Servicing Checklist

• Conducted on

  Date

• Service Type

  Pre-Arrival Checklist

  Departure Checklist

• Room number

• Booking number

HOUSEKEEPING - TIME IN

• Time IN

  Sign

1.0 - ENTRY / COMMON AREAS

• 1.1 - Doors: Doors, frames and door handles free of marks

  Yes

  No

  N/A

• 1.2 - Accessible doors: Automatic doors functioning

  Yes

  No

  N/A

• 1.3 - Lights: Light switches and panel wiped clean

  Yes

  No

  N/A

• 1.4 - Light Fittings: Dusted and all functioning

  Yes

  No

  N/A

• 1.5 - Outside lights: Cobweb, dust free and in working order

  Yes

  No

  N/A

• 1.6 - Vinyl Floors: Vinyl floor swept and mopped clean

  Yes

  No

  N/A

• 1.7 - Carpet: Vacuumed clean

  Yes

  No

  N/A

• 1.8 - Tiles: Scrubbed and mopped clean

  Yes

  No

  N/A

• 1.9 - Walls: Clean and free of marks

  Yes

  No

  N/A

• 1.10 - Windows: Glass clean and free of marks

  Yes

  No

  N/A

• 1.11 - Window Ledges: Dusted clean

  Yes

  No

  N/A

• 1.12 - Blinds: Dusted clean, functioning correctly

  Yes

  No

  N/A

• 1.13 - Balcony: Door, floor and ledges wiped and swept clean

  Yes

  No

  N/A

• 1.14 - Corridors: Clean and clear of marks

  Yes

  No

  N/A

• 1.15 - Air Condition Vents: Cleaned

  Yes

  No

  N/A

• 1.16 - Ceiling Vents: Clean and dust free

  Yes

  No

  N/A

• 1.17 - HikVision Tablet: Dusted clean

  Yes

  No

  N/A

• 1.18 - Power Points: Wiped clean & dust free

  Yes

  No

  N/A

2.0 - KITCHEN

• 2.1 - Bins: Emptied and liners replaced

  Yes

  No

  N/A

• 2.2 - Fridge: Internal and external of fridge wiped clean and free of marks

  Yes

  No

  N/A

• 2.3 - Fridge and Cupboards: Emptied of contents belonging to previous guests

  Yes

  No

  N/A

• 2.4 - Microwave: Exterior and interior wiped clean - no food remnants

  Yes

  No

  N/A

• 2.5 - Oven: Exterior and interior wiped clean, trays clean and no remnants of food

  Yes

  No

  N/A

• 2.6 - Dishwasher: Exterior and interior clean with all items removed

  Yes

  No

  N/A

• 2.7 - Sink: Basin and tap wiped clean

  Yes

  No

  N/A

• 2.8 - Kitchen Bench: Wiped clean, only authorised items on bench

  Yes

  No

  N/A

• 2.9 - Accessible Bench: Adjustable bench operating correctly

  Yes

  No

  N/A

• 2.10 - Kitchen Shelves: Dusted and wiped clean

  Yes

  No

  N/A

• 2.11 - Kitchen Draws: Dusted and wiped clean, handles clean, no rings

  Yes

  No

  N/A

• 2.12 - Condiments Tray: Completely restocked to correct QTY/item

  Yes

  No

  N/A

• 2.13 - Cleaning Packs: Correctly replenished and placed behind sink

  Yes

  No

  N/A

• 2.14 - Tea Towels: Clean and folded behind sink under cleaning pack

  Yes

  No

  N/A

• 2.15 - Toaster: Wiped clean and emptied of crumbs

  Yes

  No

  N/A

• 2.16 - Kettle: Wiped clean and emptied of water

  Yes

  No

  N/A

• 2.17 - Cutlery & Crockery: All clean and displayed in authorised positions

  Yes

  No

  N/A

• 2.18 - Glasses and Mugs: All clean and displayed in authorised positions

  Yes

  No

  N/A

• 2.19 - Additional Utensils: All clean and displayed in authorised positions

  Yes

  No

  N/A

3.0 - BEDROOMS

• 3.1 - Beds: Bed made neatly in correct fashion

  Yes

  No

  N/A

• 3.2 - Bedside Tables: Wiped clean and empty

  Yes

  No

  N/A

• 3.3 - Lamp: Dusted and wiped clean

  Yes

  No

  N/A

• 3.4 - Wardrobe doors: Surface wiped clean, sliding doors functioning

  Yes

  No

  N/A

• 3.5 - Wardrobe: Cupboards, draws and handles clean, emptied

  Yes

  No

  N/A

• 3.6 - Coat Hangers: Correct quantity, stored correctly - 5/Room

  Yes

  No

  N/A

• 3.7 - Extra Blankets: Clean and stored in cupboard correctly

  Yes

  No

  N/A

4.0 - BATHROOM

• 4.1 - Towels: Folded neatly on bed with soap bar and hand towel

  Yes

  No

  N/A

• 4.2 - Guest Amenities: Amenities replenished and displayed correctly

  Yes

  No

  N/A

• 4.3 - Toilet Paper: Toilet paper replenished and pointed

  Yes

  No

  N/A

• 4.4 - Toilet: Wiped clean, stains removed<br>

  Yes

  No

  N/A

• 4.5 - Rails: Wiped clean, Clean bath mat hanging on rail

  Yes

  No

  N/A

• 4.6 - Shower: Shower head and tap handles wiped clean

  Yes

  No

  N/A

• 4.7 - Shower Aids: Wiped clean and in good condition if required

  Yes

  No

  N/A

• 4.8 - Drain: Clean and clear of hair

  Yes

  No

  N/A

• 4.9 - Mirror: Wiped clean, free of marks

  Yes

  No

  N/A

• 4.10 - Sink: Basin and tap wiped clean

  Yes

  No

  N/A

5.0 - LOUNGE ROOM

• 5.1 - Couches: Vacuum couch, free of marks

  Yes

  No

  N/A

• 5.2 - Couch cushions: Removed to vacuum and clear items/rubbish

  Yes

  No

  N/A

• 5.3 - Coffee Table: Wiped clean and bare

  Yes

  No

  N/A

• 5.4 - Dining Table: Surface and legs wiped clean

  Yes

  No

  N/A

• 5.5 - Chairs: Vacuumed clean and free of marks

  Yes

  No

  N/A

• 5.6 - Telephone: Dusted and wiped clean, in functioning order

  Yes

  No

  N/A

• 5.7 - Television + Remote: Dusted and wiped clean, in functioning order

  Yes

  No

  N/A

• 5.8 - Cords and Cables: Neatly behind furniture, presenting no hazards

  Yes

  No

  N/A

• 5.9 - Entertainment Unit: Surface, draws and handles wiped clean

  Yes

  No

  N/A

• 5.10 - Compendium: Intact and in good order, displayed correctly

  Yes

  No

  N/A

• 5.11 - Tissues: Replenished

  Yes

  No

  N/A

• 5.12 - Balcony: Sliding door, frame and balcony glass free of marks

  Yes

  No

  N/A

• 5.13 - Balcony: Area clean of litter and debris

  Yes

  No

  N/A

• 5.14 - Balcony: Outdoor furniture clean and in good order

  Yes

  No

  N/A

6.0 - LAUNDRY

• 6.1 - Washing Machine: Emptied, exterior & interior clean, functioning

  Yes

  No

  N/A

• 6.2 - Dryer: Emptied, exterior & interior clean, functioning

  Yes

  No

  N/A

• 6.3 - Cupboards & Cabinets: Surface, shelves, draws and handles clean

  Good

  Fair

  Poor

  N/A

• 6.4 - Ironing board: Clean and free of marks and defaults, functioning

  Yes

  No

  N/A

• 6.5 - Iron: Emptied of water, clean, in functioning order

  Yes

  No

  N/A

• 6.6 - Hair Dryer: Clean and in functioning order

  Yes

  No

  N/A

• 6.7 - Additional Toilet Paper: Replenished and stored appropriately

  Yes

  No

  N/A

• 6.8 - Laundry Bag: Emptied

  Yes

  No

  N/A

HOUSEKEEPING - TIME OUT

• Time OUT

  Sign