Title Page

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Is the speaker box working <br>

  • Is the COD functioning <br>

  • Is there a smile in the order takers face<br>

  • Are the order takers pausing and listening to the customer <br>

  • Are order monitors positioned correctly

  • Did the cashier repeat the grill order or any order over $10

  • Did the cashier hand out the receipt without asking

  • Are completed orders separated and open bagged

  • Are napkins provided as per procedure

  • Are grill slips checked carefully and product double checked

  • In high volume is a coordinator positioned

  • Did the presenter varify the order on the monitor then TELL the customer about their order by repeating grill or first burger on order

  • Did presenter hand out food 1st

  • Is the presenter serving the orders only after the customer's order is complete

  • Is the presenter communicating effectively with the team and parking when appropriate

  • Is there easy access to condiments from the presenter position

  • Is the drive thru team all soc verified on the station

  • Are the managers coaching ask ask tell on the shift

  • Is there 6 head sets working

  • Is the restaurant using a sticky printer for grills in kitchen

  • Did the restaurant complete an ask ask tell workshop

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