Title Page
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Is the speaker box working <br>
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Is the COD functioning <br>
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Is there a smile in the order takers face<br>
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Are the order takers pausing and listening to the customer <br>
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Are order monitors positioned correctly
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Did the cashier repeat the grill order or any order over $10
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Did the cashier hand out the receipt without asking
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Are completed orders separated and open bagged
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Are napkins provided as per procedure
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Are grill slips checked carefully and product double checked
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In high volume is a coordinator positioned
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Did the presenter varify the order on the monitor then TELL the customer about their order by repeating grill or first burger on order
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Did presenter hand out food 1st
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Is the presenter serving the orders only after the customer's order is complete
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Is the presenter communicating effectively with the team and parking when appropriate
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Is there easy access to condiments from the presenter position
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Is the drive thru team all soc verified on the station
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Are the managers coaching ask ask tell on the shift
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Is there 6 head sets working
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Is the restaurant using a sticky printer for grills in kitchen
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Did the restaurant complete an ask ask tell workshop