Title Page
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Conducted on
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Prepared by
ASPIRE Name
ASPIRE Staff No.
OSE Name and Staff No.
Flight No. and Route
AIRCRAFT TYPE (select AC Type and annotate aircraft roster code in relevant text box)
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A32X
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A380
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B747
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B767
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B777
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B787
GRADE
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Above BA Standard
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BA Standard
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Development Required
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Minimum Standard Not Met
SEP SCENARIO
FLIGHT PREPARATION
PRE-FLIGHT SAFETY BRIEFING
At Base
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Passport/ID check, yellow fever certificate (OM B 1.2.2)
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Allocation of working positions ensuring even spread of experience (OM A 1.5.4)
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SCCM checked and noted crew acclimatisation
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Nomination of Acting SCCM (OM B 1.2.2)
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SCCM notifies Commander of identity of the ASCCM (OM B 1.5.4.a)
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Facilitation of AORs and Aircraft Profile (OM B 1.2.2)
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Discussion of risks if applicable to route i.e Malaria (OM A 6.12.1)
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Security check - identified and discussed (OM B 1.2.2)
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OMN introduced and discussed (briefing packs part 1)
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Safety and/or medical discussed (OM B 1.2.2)
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Correct version of question banks used (OM B 1.2.2)
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Team Connect taken place (OM B 1.2.2.a)
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Competency checked for all crew members? (OM B 1.2.2.a)
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Pax loads/special paxs highlighted?
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Time Management - commenced/completed on time?
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At Base - Pre-flight Safety Briefing Non Compliance ROOT CAUSE
Downroute Briefing - first flight of the day
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SCCM liased with Commander to discuss factors affecting flight safety (OM B 1.2.4)
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Briefing followed pre-flight safety briefing format focusing on safety related topics, inc AC Type or variant, change in working positions, flight conditions and security check requirements (OM B 1.2.4)
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SCCM ensured joining OCC complied with pre-flight briefing requirements (OM B 1.2.5)
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Downroute Briefing Non Compliance ROOT CAUSE
CRITICAL PATH
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Arrived at aircraft on time?<br>
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Ready to board on Time?
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Door closed -5?
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Critical Path Non Compliance ROOT CAUSE
PRE-FLIGHT SEP CHECKS
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Pre flight check on cabin door (FAM, CCOM)
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SEP checks completed to Standard (OM B 2.1.6, FAM, CCOM)
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Crew seat checked as per (OM B 2.1.6.b)
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Evac alarm familiarisation completed to standard, time permitting (OM B 2.1.6.c)
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SCCM checked PA and interphone system are functional (OM B 2.1.6.a)
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SHORTHAUL: Cabin divider checked and locked (CCOM 08-080)
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All operating cabin crew boarded aircraft together (OM B 2.2)
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All checks passed/received correctly (OM B 2.1.6, 2.2.3)
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Pre-flight SEP Checks Non Compliance ROOT CAUSE
SECURITY COMPLIANCE
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Security checks completed to standard/in relation to AOR (OM B 2.1.9, FAM, CCOM)
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Controlling access to aircraft - IDs/boarding passes checked/challenged (OM B 2.1.3.b, 2.2.6)
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Controlling access - door cover adhered to (OM B 2.2.5, 2.2.1)
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Flight deck door security adhered to (OM B 2.2.1, 2.2.9)
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Inflight supplies security certificate - date and flight number checked when applicable (OM B 2.1.9.a)
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Cabin crew monitor that PAXs do not access non PAX areas during boarding e.g crew rest areas, flight deck (OM B 2.15.18)
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LONGHAUL: Crew rest compartment(s) closed and locked (OM B 2.15.18, 2.1.10)
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All toilets checked for stowaways and messages after door mode selection (OM B 2.12.4)
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Once PAX have disembarked was aircraft checked to ensure nothing was left on board (OM B 2.21.4)
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Security Non Compliance ROOT CAUSE
GROUND CABIN SOPs COMPLIANCE
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Refuelling procedures adhered to (OM B 2.8.6.a)
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SCCM remains at the boarding door (may leave this position for operational necessity) (OM B 2.2.5)
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Appropriate flotations aids/ESB distributed once PAX is seated and prior to aircraft moving OM B 2.2.7)
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SEP equipment returned to correct stowage (OM B 2.2.7, 2.21.2)
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Transit procedures adhered to, if applicable (OM B 2.1.10.d, 2.2.9.a)
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Cabin crew remain seated with harness fastened until 'doors to manual' call is made (OM B 2.20.1)
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AML part 2 accurately completed and Commander advised (OM B 2.21.2, 2.24.4)
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Crew changed into cabin shoes at appropriate time (OM A 8.0.6)
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Ground SOPs Non Compliance ROOT CAUSE
PED COMPLIANCE
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Adhere to crew PED procedures on the ground (OM A 8.4.15.a)
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Adhere to crew PED procedures in the air (OM A 8.4.15.a)
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Cabin crew ensures PAX adhere to PED procedures (OM B 2.7)
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PED Non Compliance ROOT CAUSE
PAX SAFETY BRIEFING COMPLIANCE
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Cabin crew positioned in correct safety demonstration positions (OM B 1.3)
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Safety demonstration briefing carried out to standard (OM B 1.3)
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Crew present for full duration of the safety demonstration (OM B 1.3)
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PAX Safety Briefing Non Compliance Root Cause
CABIN DOOR COMPLIANCE
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Door arming/automatic procedure adhered to (FAM, CCOM)
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Door disarming/manual procedures adhered to (FAM, CCOM)
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Door closing procedure adhered to (OM B 2.10.2, FAM, CCOM)
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Door opening procedure single crew operation adhered to (OM B 2.10, FAM, CCOM)
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Door opening procedure two crew operation adhered to (OM B 2.10, FAM, CCOM)
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Cabin Door Non Compliance ROOT CAUSE
CABIN SECURE (TTOL) COMPLIANCE
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Cabin secured as per OM B 2.2.8 (several occurrences denote a non compliance)
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All hand baggage stowed securely in approved stowage (OM B 2.2.8)
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Emergency equipment, escape routes and/or other exits unobstructed OM B 2.2.8)
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Are aisle curtains and dividers secured open (OM B 2.2.2.b)
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Are all crew seated when instructed with their seat belts/harness tightly fastened for take off and landing (OM B 1.8.1, 1.8.2)
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Take-off safety focus period adhered to (OM B 1.5)
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Landing safety focus period adhered to (OM B 1.5.2.b)
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Cabin Secure Non Compliance ROOT CAUSE
GALLEY SECURE COMPLIANCE
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Galley secured for take-off (OM B 2.13)
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Galley secured for landing (OM B 2.13)
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Galley safe working procedures adhered to (OM B 2.15.16)
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Galley Secure Non Compliance ROOT CAUSE
INFLIGHT CABIN SOP COMPLIANCE
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SEP stowages remain immediately accessible throughout the flight (OM B 2.15.18)
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General cabin survey completed at least every 30 minutes outside of normal cabin service including unoccupied crew rest areas (OM B 2.15.18)
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Trolleys not left unattended in the cabin (OM B 2.15.16.b)
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Flight crew contacted every 30 minutes regardless of cabin activity (OM B 1.6.3.b)
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Toilet checks completed at least every 30 minutes (OM B 2.15.18.a)
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Turbulence procedure adhered to when applicable (OM B 2.16)
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Cabin safe working procedures adhered to (OM B 2.15.16)
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Inflight cabin SOPs Non Compliance ROOT CAUSE
GALLEY SOP COMPLIANCE
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Oven gloves used when using ovens (OM B 2.15.16.e)
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Galley latches/catches/brakes compliance (OM B 2.15.16, 2.13.4)
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Trolleys returned after use/not kept out of stowage for longer than required (OM B 2.13.4)
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Galley safe working procedures adhered to (OM B 2.15.16)
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Galley SOPs Non Compliance ROOT CAUSE
SCCM CABIN SUPERVISION
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Does the SCCM Welcome PA after take off inc seatbelt policy (OM B Section 5)
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LONGHAUL: Does the SCCM LH Welcome PA include PED information (OM B Section 5)
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Boarding Complete announcement made once all PAX have boarded(OM B 2.2.10)
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All other safety related PAs completed to standard (OM B Section 5)
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During Cabin Crew rest in-flight are the minimum number of crew on duty i.e 50% (OM B 4.1.4e)
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SCCM/ASCCM completed a full handover brief immediately prior to any formal handover of responsibilities (OM B 1.6.4.a)
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Every hour SCCM establishes and maintains regular contact with crew on duty/briefs the Commander (OM B 2.15.19)
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Flight crew contacted every 60 minutes by SCCM/ASCCM (this may be substituted for our alternative 30 mins reports) (OM B 1.6.3.a)
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Cabin lighting set as per lighting matrix
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SCCM Cabin Supervision Non Compliance ROOT CAUSE
CABIN SERVICE
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Manual handling techniques to standards
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Cabin Service Non Compliant ROOT CAUSE