Title Page

  • Conducted on

  • Prepared by

ASPIRE Name

ASPIRE Staff No.

OSE Name and Staff No.

Flight No. and Route

AIRCRAFT TYPE (select AC Type and annotate aircraft roster code in relevant text box)

  • A32X

  • A380

  • B747

  • B767

  • B777

  • B787

GRADE

  • Above BA Standard

  • BA Standard

  • Development Required

  • Minimum Standard Not Met

SEP SCENARIO

FLIGHT PREPARATION

PRE-FLIGHT SAFETY BRIEFING

At Base

  • Passport/ID check, yellow fever certificate (OM B 1.2.2)

  • Allocation of working positions ensuring even spread of experience (OM A 1.5.4)

  • SCCM checked and noted crew acclimatisation

  • Nomination of Acting SCCM (OM B 1.2.2)

  • SCCM notifies Commander of identity of the ASCCM (OM B 1.5.4.a)

  • Facilitation of AORs and Aircraft Profile (OM B 1.2.2)

  • Discussion of risks if applicable to route i.e Malaria (OM A 6.12.1)

  • Security check - identified and discussed (OM B 1.2.2)

  • OMN introduced and discussed (briefing packs part 1)

  • Safety and/or medical discussed (OM B 1.2.2)

  • Correct version of question banks used (OM B 1.2.2)

  • Team Connect taken place (OM B 1.2.2.a)

  • Competency checked for all crew members? (OM B 1.2.2.a)

  • Pax loads/special paxs highlighted?

  • Time Management - commenced/completed on time?

  • At Base - Pre-flight Safety Briefing Non Compliance ROOT CAUSE

Downroute Briefing - first flight of the day

  • SCCM liased with Commander to discuss factors affecting flight safety (OM B 1.2.4)

  • Briefing followed pre-flight safety briefing format focusing on safety related topics, inc AC Type or variant, change in working positions, flight conditions and security check requirements (OM B 1.2.4)

  • SCCM ensured joining OCC complied with pre-flight briefing requirements (OM B 1.2.5)

  • Downroute Briefing Non Compliance ROOT CAUSE

CRITICAL PATH

  • Arrived at aircraft on time?<br>

  • Ready to board on Time?

  • Door closed -5?

  • Critical Path Non Compliance ROOT CAUSE

PRE-FLIGHT SEP CHECKS

  • Pre flight check on cabin door (FAM, CCOM)

  • SEP checks completed to Standard (OM B 2.1.6, FAM, CCOM)

  • Crew seat checked as per (OM B 2.1.6.b)

  • Evac alarm familiarisation completed to standard, time permitting (OM B 2.1.6.c)

  • SCCM checked PA and interphone system are functional (OM B 2.1.6.a)

  • SHORTHAUL: Cabin divider checked and locked (CCOM 08-080)

  • All operating cabin crew boarded aircraft together (OM B 2.2)

  • All checks passed/received correctly (OM B 2.1.6, 2.2.3)

  • Pre-flight SEP Checks Non Compliance ROOT CAUSE

SECURITY COMPLIANCE

  • Security checks completed to standard/in relation to AOR (OM B 2.1.9, FAM, CCOM)

  • Controlling access to aircraft - IDs/boarding passes checked/challenged (OM B 2.1.3.b, 2.2.6)

  • Controlling access - door cover adhered to (OM B 2.2.5, 2.2.1)

  • Flight deck door security adhered to (OM B 2.2.1, 2.2.9)

  • Inflight supplies security certificate - date and flight number checked when applicable (OM B 2.1.9.a)

  • Cabin crew monitor that PAXs do not access non PAX areas during boarding e.g crew rest areas, flight deck (OM B 2.15.18)

  • LONGHAUL: Crew rest compartment(s) closed and locked (OM B 2.15.18, 2.1.10)

  • All toilets checked for stowaways and messages after door mode selection (OM B 2.12.4)

  • Once PAX have disembarked was aircraft checked to ensure nothing was left on board (OM B 2.21.4)

  • Security Non Compliance ROOT CAUSE

GROUND CABIN SOPs COMPLIANCE

  • Refuelling procedures adhered to (OM B 2.8.6.a)

  • SCCM remains at the boarding door (may leave this position for operational necessity) (OM B 2.2.5)

  • Appropriate flotations aids/ESB distributed once PAX is seated and prior to aircraft moving OM B 2.2.7)

  • SEP equipment returned to correct stowage (OM B 2.2.7, 2.21.2)

  • Transit procedures adhered to, if applicable (OM B 2.1.10.d, 2.2.9.a)

  • Cabin crew remain seated with harness fastened until 'doors to manual' call is made (OM B 2.20.1)

  • AML part 2 accurately completed and Commander advised (OM B 2.21.2, 2.24.4)

  • Crew changed into cabin shoes at appropriate time (OM A 8.0.6)

  • Ground SOPs Non Compliance ROOT CAUSE

PED COMPLIANCE

  • Adhere to crew PED procedures on the ground (OM A 8.4.15.a)

  • Adhere to crew PED procedures in the air (OM A 8.4.15.a)

  • Cabin crew ensures PAX adhere to PED procedures (OM B 2.7)

  • PED Non Compliance ROOT CAUSE

PAX SAFETY BRIEFING COMPLIANCE

  • Cabin crew positioned in correct safety demonstration positions (OM B 1.3)

  • Safety demonstration briefing carried out to standard (OM B 1.3)

  • Crew present for full duration of the safety demonstration (OM B 1.3)

  • PAX Safety Briefing Non Compliance Root Cause

CABIN DOOR COMPLIANCE

  • Door arming/automatic procedure adhered to (FAM, CCOM)

  • Door disarming/manual procedures adhered to (FAM, CCOM)

  • Door closing procedure adhered to (OM B 2.10.2, FAM, CCOM)

  • Door opening procedure single crew operation adhered to (OM B 2.10, FAM, CCOM)

  • Door opening procedure two crew operation adhered to (OM B 2.10, FAM, CCOM)

  • Cabin Door Non Compliance ROOT CAUSE

CABIN SECURE (TTOL) COMPLIANCE

  • Cabin secured as per OM B 2.2.8 (several occurrences denote a non compliance)

  • All hand baggage stowed securely in approved stowage (OM B 2.2.8)

  • Emergency equipment, escape routes and/or other exits unobstructed OM B 2.2.8)

  • Are aisle curtains and dividers secured open (OM B 2.2.2.b)

  • Are all crew seated when instructed with their seat belts/harness tightly fastened for take off and landing (OM B 1.8.1, 1.8.2)

  • Take-off safety focus period adhered to (OM B 1.5)

  • Landing safety focus period adhered to (OM B 1.5.2.b)

  • Cabin Secure Non Compliance ROOT CAUSE

GALLEY SECURE COMPLIANCE

  • Galley secured for take-off (OM B 2.13)

  • Galley secured for landing (OM B 2.13)

  • Galley safe working procedures adhered to (OM B 2.15.16)

  • Galley Secure Non Compliance ROOT CAUSE

INFLIGHT CABIN SOP COMPLIANCE

  • SEP stowages remain immediately accessible throughout the flight (OM B 2.15.18)

  • General cabin survey completed at least every 30 minutes outside of normal cabin service including unoccupied crew rest areas (OM B 2.15.18)

  • Trolleys not left unattended in the cabin (OM B 2.15.16.b)

  • Flight crew contacted every 30 minutes regardless of cabin activity (OM B 1.6.3.b)

  • Toilet checks completed at least every 30 minutes (OM B 2.15.18.a)

  • Turbulence procedure adhered to when applicable (OM B 2.16)

  • Cabin safe working procedures adhered to (OM B 2.15.16)

  • Inflight cabin SOPs Non Compliance ROOT CAUSE

GALLEY SOP COMPLIANCE

  • Oven gloves used when using ovens (OM B 2.15.16.e)

  • Galley latches/catches/brakes compliance (OM B 2.15.16, 2.13.4)

  • Trolleys returned after use/not kept out of stowage for longer than required (OM B 2.13.4)

  • Galley safe working procedures adhered to (OM B 2.15.16)

  • Galley SOPs Non Compliance ROOT CAUSE

SCCM CABIN SUPERVISION

  • Does the SCCM Welcome PA after take off inc seatbelt policy (OM B Section 5)

  • LONGHAUL: Does the SCCM LH Welcome PA include PED information (OM B Section 5)

  • Boarding Complete announcement made once all PAX have boarded(OM B 2.2.10)

  • All other safety related PAs completed to standard (OM B Section 5)

  • During Cabin Crew rest in-flight are the minimum number of crew on duty i.e 50% (OM B 4.1.4e)

  • SCCM/ASCCM completed a full handover brief immediately prior to any formal handover of responsibilities (OM B 1.6.4.a)

  • Every hour SCCM establishes and maintains regular contact with crew on duty/briefs the Commander (OM B 2.15.19)

  • Flight crew contacted every 60 minutes by SCCM/ASCCM (this may be substituted for our alternative 30 mins reports) (OM B 1.6.3.a)

  • Cabin lighting set as per lighting matrix

  • SCCM Cabin Supervision Non Compliance ROOT CAUSE

CABIN SERVICE

  • Manual handling techniques to standards

  • Cabin Service Non Compliant ROOT CAUSE

ALL OTHER SOPs ADHERED TO THROUGHOUT DUTY? (OSE to clearly annotate NC and supply supporting manual reference and root cause)

FASTER, SMARTER, LEANER, TOGETHER FEEDBACK

SITUATIONAL AWARENESS, COMMUNICATION, TIME MANAGEMENT, LEADERSHIP FEEDBACK

**NOTE TO SCCM** Please disregard the % score, this is a system function and is not applicable to you Evaluation.

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