Hearing Trade Test Task - Onboard

• Document No.

• Hearing Trade Test Task - Onboard

• Conducted on

  Date

• Prepared by

Name of Crew Member

Crew Member's Staff No

Rank

Fleet

• WW

• EF

• MF

• LGW

Flight No

Route

Aircraft Type

• A32N

• A380

• B747

• B767

• B777

• B787

• ACTIVITY/ISSUE
  General operating procedures: Answering the interphone on board
  HAZARD
  May not hear the call bell
  POTENTIAL OUTCOME
  May miss potential safety/security information

• OSE ACTION<br>Call the interphone from a location not viewable to the crew. Can crew member react to sound of interphone without any visual indications in live environment?

  Yes

  No

  N/A

• ACTIVITY/ISSUE
  General operating procedure:
  Partaking in an interphone conversation
  HAZARD
  May not hear the conversation
  POTENTIAL OUTCOME
  May miss potential safety and security information

• OSE ACTION<br>Ask the crew member questions using the interphone from a location where the crew member cannot see your mouth I.e.cannot lip read. <br><br>Ask enough to identify if crew member can hear and respond appropriately within a live working environment.

  Yes

  No

  N/A

• ACTIVITY/ISSUE
  General operating procedures:
  Responding to call bells
  HAZARD
  May not hear the call bells and reply on visual indicators
  POTENTIAL OUTCOME
  May miss potential safety, security or medical situation.

• OSE ACTION<br>Observe crew member answering call bells through sound without relying on visual indications within a live working environment?

  Yes

  No

  N/A

• ACTIVITY/ISSUE<br>Communication: <br>Acknowledging and responding to verbal communication from behind<br>HAZARD<br>May not hear conversations or commands<br>POTENTIAL OUTCOME<br>May endanger one's self, colleagues and customers

  Yes

  No

  N/A

• OSE ACTION
  Tell the crew member what you are doing. Turn away from them and pass on detailed information, then ask crew member to repeat back what you have said. Ensure crew member cannot see you mouth i.e. Cannot lip read. Should take place within a live environment.
  
  

• ACTIVITY/ISSUE<br>Communication:<br>Responding to PAs from flight crew.<br>HAZARD<br>May not hear instructions<br>POTENTIAL OUTCOME<br>May is vital instructions and endanger the aircraft

  Yes

  No

  N/A

• OSE ACTION
  Did the crew member react to normal flight crew announcements/instructions over the PA i.e. Doors to manual, 10 minutes to landing calls, turbulence etc within a live flight environment?

Further Information