SCCM Operational Safety Evaluation - British Airways V11 July 2019

• Conducted on

  Date

• Prepared by

Select Type of Evaluation Completed

• SCCM

• Whole Crew

SCCM Name (N/A if evaluating Whole Crew)

SCCM Staff No (N/A if evaluating Whole Crew)

Has SCCM been previously Evaluated? If 'yes' supply dates below and enter SCCM name in below text box.

• YES

• NO

Does the SCCM have an Evaluation pre-planned for a future date, if "yes" enter date in text box and evaluate the Whole Crew.

OSE Name and Staff No

Flight No and Route

Fleet

• Eurofleet

• Mixed Fleet

• Worldwide

• Gatwick

AIRCRAFT TYPE (SELECT AC TYPE AND ANNOTATE AIRCRAFT ROSTER CODE IN RELEVANT TEXT BOX)

• A318

• A32X

• A380

• B747

• B777

• B787

SCCM ADMIN

• Correct version of question banks used (OM B 1.2.2) - NOTE OSE to record name of question bank used

  Yes

  No

  N/A

• Root Cause

• Coruson Reporting Downloaded?

  Yes

  No

  N/A

• Root Cause

GRADE

• BA Standard

• Above BA Standard

• Development Required

• Minimum Standard Not Met

SEP SCENARIO DISCUSSED (OM A 1.5.6.c)

PRE-FLIGHT SAFETY BRIEFING

At Base (includes 'back to back')

• Passport, ID and Yellow Fever checked (if applicable) (OM B 1.2.2)

  Yes

  No

  N/A

• Root Cause

• Allocation of working positions ensuring even spread of experience (OM A 1.5.4)

  Yes

  No

  N/A

• Root Cause

• SCCM check and noted crew acclimatisation

  Yes

  No

  N/A

• Root Cause

• Nomination of the Acting SCCM (ASCCM) (OM B 1.2.2.a, OM A1.5.4)

  Yes

  No

  N/A

• Root Cause

• SCCM notifies Commander of identity of the ASCCM (OM A 1.5.4.a)

  Yes

  No

  N/A

• Root Cause

• Facilitation of AORs and Aircraft Profile (OM B 1.2.2)

  Yes

  No

  N/A

• Root Cause

• Discussion of risks if applicable to route i.e. Malaria (OM A 6.12.1)

  Yes

  No

  N/A

• Root Cause

• Security check - identified and discussed (OM B 1.2.2)

  Yes

  No

  N/A

• Root Cause

• OMN introduced and discussed (as per Briefing Packs)

  Yes

  No

  N/A

• Root Cause

• Safety and/or Medical discussed (OM B 1.2.2)

  Yes

  No

  N/A

• Root Cause

• Cabin Safety Statement covered?

  Yes

  No

  N/A

• Root Cause

Downroute Briefing - first flight of the day

• SCCM liased with Commander to discuss factors affecting flight safety? (OM B 1.2.4)

  Yes

  No

  N/A

• Briefing followed pre flight safety briefing format focusing on safety related topics, inc AC Type or variant, change in working positions, flight conditions and security check requirements? (OM B 1.2.4)

  Yes

  No

  N/A

• SCCM ensured joining ICC and OCC complied with pre flight briefing requirements? (OM B 1.2.5)

  Yes

  No

  N/A

• Root Cause

PRE-FLIGHT SEP CHECKS

• Pre-flight check on cabin doors (FAM, CCOM)

  Yes

  No

  N/A

• Root Cause

• SEP checks completed to Standard (OM B 2.1.6, FAM, CCOM)

  Yes

  No

  N/A

• Root Cause

• Crew seat checked as per (OM B 2.1.6.b)

  Yes

  No

  N/A

• Root Cause

• Evac alarm familiarisation completed to Standard, time permitting (OM B 2.1.6.c)

  Yes

  No

  N/A

• Root Cause

• SCCM checked PA and interphone system are functional (OM B 2.1.6.a)

  Yes

  No

  N/A

• Root Cause

• SHORTHAUL: Cabin divider checked and locked (CCOM 08-080)

  Yes

  No

  N/A

• Root Cause

SECURITY COMPLIANCE

• Security checks completed to standard/in relation to AOR (OM B 2.1.9, FAM, CCOM)

  Yes

  No

  N/A

• Root Cause

• Controlling access to the aircraft - all IDs/boarding passes checked/challenged (OM B 2.1.3.b, 2.2.6)

  Yes

  No

  N/A

• Root Cause

• Controlling access - door cover adhered to (OM B 2.2.5, 2.2.1)

  Yes

  No

  N/A

• Root Cause

• Flight deck door security adhered to (OM B 2.2.1, 2.2.9)

  Yes

  No

  N/A

• Root Cause

• Inflight supplies security certificate, date and flight number checked, when applicable (OM B 2.1.9.a)

  Yes

  No

  N/A

• Root Cause

• Cabin crew monitor that PAX do not access non PAX areas during boarding, e.g. Rest areas/flight deck. (OM B 2.15.18)

  Yes

  No

  N/A

• Root Cause

• LONGHAUL: Crew rest compartment(s) closed and locked (OM B 2.15.18, 2.1.10)

  Yes

  No

  N/A

• Root Cause

• All toilets checked for stowaways and messages after door mode selection (OM B 2.12.4)

  Yes

  No

  N/A

• Root Cause

• Once PAX have disembarked was aircraft checked to ensure nothing was left on board (OM B 2.21.4)

  Yes

  No

  N/A

• Root Cause

GROUND CABIN SOPs COMPLIANCE

• Refuelling procedure adhered to (OM B 2.8.6.a)

  Yes

  No

  N/A

• Root Cause

• SCCM remains at the boarding door may leave this position for operational necessity (OM B 2.2.5)

  Yes

  No

  N/A

• Root Cause

• Appropriate flotation aids/ESB distributed once PAX is seated and prior to aircraft moving (OM B 2.2.7)

  Yes

  No

  N/A

• Root Cause

• SEP equipment returned to correct stowage (OM B 2.2.7, 2.21.2)

  Yes

  No

  N/A

• Root Cause

• Transit procedures adhered to, if applicable (OM B 2.1.10.d, 2.2.9.a)

  Yes

  No

  N/A

• Root Cause

• Cabin Crew remained seated with harness fastened until " doors to manual" call is made (OM B 2.20.1)

  Yes

  No

  N/A

• Root Cause

• AML part 2 accurately completed and commander advised (OM B 2.21.2, 2.24.4)

  Yes

  No

  N/A

• Root Cause

• Crew changed into cabin shoes at appropriate time (OM A 8.0.6)

  Yes

  No

  N/A

• Root Cause

PED COMPLIANCE

• Adhere to crew PED procedures on the ground (OM A 8.4.15.a)

  Yes

  No

  N/A

• Root Cause

• Adhere to crew PED procedures in the air (OM A 8.4.15.a)

  Yes

  No

  N/A

• Root Cause

• Cabin crew ensures PAX adhere to PED procedures (OM B 2.7)

  Yes

  No

  N/A

• Root Cause

• PC power off for TTOL if applicable (OM B 2.13.2.a)

  Yes

  No

  N/A

• Root Cause

PAX SAFETY BRIEFING COMPLIANCE

• Cabin crew positioned in correct safety demonstration positions (OM B 1.3)

  Yes

  No

  N/A

• Root Cause

• Safety demonstration briefing carried out to standard (OM B 1.3)

  Yes

  No

  N/A

• Root Cause

• Crew present for full duration of the safety demonstration (OM B 1.3)

  Yes

  No

  N/A

• Root Cause

• Moveable headrest lowered to correct position prior to demo commencing? (OM B 2.12.1.a)

  Yes

  No

  N/A

CABIN DOOR COMPLIANCE

• Door arming/automatic procedure adhered to (FAM, CCOM)

  Yes

  No

  N/A

• Root Cause

• Door disarming/manual procedures adhered to (FAM, CCOM)

  Yes

  No

  N/A

• Root Cause

• Door closing procedure adhere to (OM B 2.10.2, FAM, CCOM)

  Yes

  No

  N/A

• Root Cause

• Door opening procedure single crew operation adhered to (OM B 2.10, FAM, CCOM)

  Yes

  No

  N/A

• Root Cause

• Door opening procedure two crew operation adhered to (OM B 2.10, FAM, CCOM)

  Yes

  No

  N/A

• Root Cause

• Door cover adhered to (OM B 2.2.5, 2.2.9)

  Yes

  No

  N/A

• Root Cause

CABIN SECURE (TTOL) COMPLIANCE

• Cabin secured as per OM B 2.2.8 (several occurrences denoted Non-Compliance?

  Yes

  No

  N/A

• Root Cause

• All hand baggage stored securely in approved stowages? (OM B 2.2.8)

  Yes

  No

  N/A

• Root Cause

• Emergency equipment, escape routes, aisles and/or exits remain unobstructed. (OM B 2.2.8)

  Yes

  No

  N/A

• Root Cause

• Are aisle curtains and dividers open? (OM B 2.2.2.b)

  Yes

  No

  N/A

• Root Cause

• Are the crew seated when instructed we their seatbelt/harness fastened for takeoff? (OM B 1.8.1, 1.8.2)

  Yes

  No

  N/A

• Root Cause

• Takeoff Safety Focus period adhered to? (OM B 1.5.2, OM B 1.5.2.a)

  Yes

  No

  N/A

• Root Cause

• Landing Safety Focus Period adhered to? (OM B 1.5.2, OM B 1.5.2.b)

  Yes

  No

  N/A

• Root Cause

• Toilets with suitable placards correctly stowing fire containment waste bags? (OM B 2.13.3)

  Yes

  No

  N/A

• Root Cause

GALLEY SECURE COMPLIANCE

• Galley secured for take-off (OM B 2.13, OM B 2.13.2, OM B 2.13.2.a,b,c,d,e,f, OM B 2.13.3, OM B 2.13.4)

  Yes

  No

  N/A

• Root Cause

• Galley secured for landing (OM B 2.13, OM B 2.13.2), OM B 2.13.2.a,b,c,d,e,f, OM B 2.13.3, OM B 2.13.4)

  Yes

  No

  N/A

• Root Cause

• Galley safe working procedures adhered to (OM B 2.15.15)

  Yes

  No

  N/A

• Root Cause

INFLIGHT CABIN SOP COMPLIANCE

• SEP stowages remain immediately accessible throughout the flight (OM B 2.15.17)

  Yes

  No

  N/A

• Root Cause

• General cabin survey completed at least every 30 minutes outside of normal cabin service including unoccupied crew rest areas (OM B 2.15.18)

  Yes

  No

  N/A

• Root Cause

• Trolleys not left unattended in the cabin (OM B 2.15.15.b)

  Yes

  No

  N/A

• Root Cause

• Flight crew contacted every 30 mins regardless of cabin activity (OM B 1.6.3.b)

  Yes

  No

  N/A

• Root Cause

• Toilet checks completed at least every 30 mins (OM B 2.15.17.a)

  Yes

  No

  N/A

• Root Cause

• Turbulence procedures adhered to when applicable (OM B 2.16)

  Yes

  No

  N/A

• Root Cause

• Cabin safe working procedures adhered to (OM B 2.15.15)

  Yes

  No

  N/A

• Root Cause

• Flight deck - loose items removed at appropriate time, prohibited items not taken into FD, catering SOP followed (OM B 2.15.19)

  Yes

  No

  N/A

• Root Cause

GALLEY SOP COMPLIANCE

• Oven gloves used when using HOT ovens (OM B 2.15.15.e)

  Yes

  No

  N/A

• Root Cause

• Oven gloves used when using ovens that have safely cooled down? (OM B 2.15.15.e)

  Yes

  No

  N/A

• Galley latches/catches/brakes compliance (OM B 2.15.15.a, OM B 2.13.4)

  Yes

  No

  N/A

• Root Cause

• Trolleys returned after use/not kept out of stowage for longer than required (OM B 2.15.15.b)

  Yes

  No

  N/A

• Root Cause

• Correct use of galley sinks (OM B 2.15.15.d)

  Yes

  No

  N/A

• Root Cause

SCCM Cabin Supervision

• Does the SCCM Welcome PA after take off inc seatbelt policy (OM B Section 5)

  Yes

  No

  N/A

• Root Cause

• LONGHAUL: Does the SCCM LH welcome PA include PED information (OM B section 5)

  Yes

  No

  N/A

• Root Cause

• Boarding Complete announcement made once all pax have boarded (OM B 2.2.10)

  Yes

  No

  N/A

• Root Cause

• All other safety PAs completed to Standard (OM B Section 5)

  Yes

  No

  N/A

• Root Cause

• 10/20 Minutes to landing PA includes "study safety cards in seat area and leave all hand baggage behind" and PED information (LH: OM B 5.3.1.j, SH: OM B 5.3.2.g)

  Yes

  No

  N/A

• During cabin crew in-flight rest, are the minimum number of crew on duty i.e 50% (OM A 4.1.4.e)

  Yes

  No

  N/A

• Root Cause

• SCCM/ASCCM completed a full handover brief immediately prior to any formal handover of responsibility (OM B 1.6.4.a)

  Yes

  No

  N/A

• Root Cause

• Every hour SCCM establishes and maintains regular contact with the crew on duty/briefs the Commander (OM B 2.15.18)

  Yes

  No

  N/A

• Root Cause

• Flight crew contacted every 60 mins by SCCM/ASCCM (this may be substituted for our alternative 30 mins reports) (OM B 1.6.3.a)

  Yes

  No

  N/A

• Root Cause

• Cabin lighting set as per lighting matrix

  Yes

  No

  N/A

• Root Cause

• For TTOL phases during hours of darkness was lighting Level reduced from "bright" setting? (Ref Lighting Matrix)

  Yes

  No

  N/A

• Root Cause

• Root Cause

CABIN SERVICE

• Manual handling techniques to standard

  Yes

  No

  N/A

• Cabin Service Non Compliance Root Cause

FOR CABIN SAFETY DATA TRENDING ONLY

• Was cabin lighting set as per matrix/on board placard/other? Please note below<br>

  Yes

  No

  N/A

• Root Cause

• Cabin door(s) obstructed by trolley(s) on ground during pre flight service?

  Yes

  No

  N/A

• Inflight AOR/Safety Cards/Drill Cards/Quick Reference Guides checked by OSE?

  Yes

  No

  N/A

• Safety card in each seat pocket, visible and readily accessible to each paxs?

  Yes

  No

  N/A

ALL OTHER SOPs ADHERED TO THROUGHOUT THE DUTY? (OSE to clearly annotate NC and supply supporting manual references and root cause)

SUMMARY OF FLIGHT

• **NOTE TO SCCM**
  Please disregard the % score, this is a system function and is not applicable to your Evaluation.