Select Type of Evaluation Completed

  • SCCM

  • Whole Crew

SCCM Name (N/A if evaluating Whole Crew)

SCCM Staff No (N/A if evaluating Whole Crew)

Has SCCM been previously Evaluated? If 'yes' supply dates below and enter SCCM name in below text box.

  • YES

  • NO

Does the SCCM have an Evaluation pre-planned for a future date, if "yes" enter date in text box and evaluate the Whole Crew.

OSE Name and Staff No

Flight No and Route

Fleet

  • Eurofleet

  • Mixed Fleet

  • Worldwide

  • Gatwick

AIRCRAFT TYPE (SELECT AC TYPE AND ANNOTATE AIRCRAFT ROSTER CODE IN RELEVANT TEXT BOX)

  • A318

  • A32X

  • A380

  • B747

  • B777

  • B787

SCCM ADMIN

  • Correct version of question banks used (OM B 1.2.2) - NOTE OSE to record name of question bank used

  • Root Cause

  • Coruson Reporting Downloaded?

  • Root Cause

GRADE

  • BA Standard

  • Above BA Standard

  • Development Required

  • Minimum Standard Not Met

SEP SCENARIO DISCUSSED (OM A 1.5.6.c)

PRE-FLIGHT SAFETY BRIEFING

At Base (includes 'back to back')

  • Passport, ID and Yellow Fever checked (if applicable) (OM B 1.2.2)

  • Root Cause

  • Allocation of working positions ensuring even spread of experience (OM A 1.5.4)

  • Root Cause

  • SCCM check and noted crew acclimatisation

  • Root Cause

  • Nomination of the Acting SCCM (ASCCM) (OM B 1.2.2.a, OM A1.5.4)

  • Root Cause

  • SCCM notifies Commander of identity of the ASCCM (OM A 1.5.4.a)

  • Root Cause

  • Facilitation of AORs and Aircraft Profile (OM B 1.2.2)

  • Root Cause

  • Discussion of risks if applicable to route i.e. Malaria (OM A 6.12.1)

  • Root Cause

  • Security check - identified and discussed (OM B 1.2.2)

  • Root Cause

  • OMN introduced and discussed (as per Briefing Packs)

  • Root Cause

  • Safety and/or Medical discussed (OM B 1.2.2)

  • Root Cause

  • Cabin Safety Statement covered?

  • Root Cause

Downroute Briefing - first flight of the day

  • SCCM liased with Commander to discuss factors affecting flight safety? (OM B 1.2.4)

  • Briefing followed pre flight safety briefing format focusing on safety related topics, inc AC Type or variant, change in working positions, flight conditions and security check requirements? (OM B 1.2.4)

  • SCCM ensured joining ICC and OCC complied with pre flight briefing requirements? (OM B 1.2.5)

  • Root Cause

PRE-FLIGHT SEP CHECKS

  • Pre-flight check on cabin doors (FAM, CCOM)

  • Root Cause

  • SEP checks completed to Standard (OM B 2.1.6, FAM, CCOM)

  • Root Cause

  • Crew seat checked as per (OM B 2.1.6.b)

  • Root Cause

  • Evac alarm familiarisation completed to Standard, time permitting (OM B 2.1.6.c)

  • Root Cause

  • SCCM checked PA and interphone system are functional (OM B 2.1.6.a)

  • Root Cause

  • SHORTHAUL: Cabin divider checked and locked (CCOM 08-080)

  • Root Cause

SECURITY COMPLIANCE

  • Security checks completed to standard/in relation to AOR (OM B 2.1.9, FAM, CCOM)

  • Root Cause

  • Controlling access to the aircraft - all IDs/boarding passes checked/challenged (OM B 2.1.3.b, 2.2.6)

  • Root Cause

  • Controlling access - door cover adhered to (OM B 2.2.5, 2.2.1)

  • Root Cause

  • Flight deck door security adhered to (OM B 2.2.1, 2.2.9)

  • Root Cause

  • Inflight supplies security certificate, date and flight number checked, when applicable (OM B 2.1.9.a)

  • Root Cause

  • Cabin crew monitor that PAX do not access non PAX areas during boarding, e.g. Rest areas/flight deck. (OM B 2.15.18)

  • Root Cause

  • LONGHAUL: Crew rest compartment(s) closed and locked (OM B 2.15.18, 2.1.10)

  • Root Cause

  • All toilets checked for stowaways and messages after door mode selection (OM B 2.12.4)

  • Root Cause

  • Once PAX have disembarked was aircraft checked to ensure nothing was left on board (OM B 2.21.4)

  • Root Cause

GROUND CABIN SOPs COMPLIANCE

  • Refuelling procedure adhered to (OM B 2.8.6.a)

  • Root Cause

  • SCCM remains at the boarding door may leave this position for operational necessity (OM B 2.2.5)

  • Root Cause

  • Appropriate flotation aids/ESB distributed once PAX is seated and prior to aircraft moving (OM B 2.2.7)

  • Root Cause

  • SEP equipment returned to correct stowage (OM B 2.2.7, 2.21.2)

  • Root Cause

  • Transit procedures adhered to, if applicable (OM B 2.1.10.d, 2.2.9.a)

  • Root Cause

  • Cabin Crew remained seated with harness fastened until " doors to manual" call is made (OM B 2.20.1)

  • Root Cause

  • AML part 2 accurately completed and commander advised (OM B 2.21.2, 2.24.4)

  • Root Cause

  • Crew changed into cabin shoes at appropriate time (OM A 8.0.6)

  • Root Cause

PED COMPLIANCE

  • Adhere to crew PED procedures on the ground (OM A 8.4.15.a)

  • Root Cause

  • Adhere to crew PED procedures in the air (OM A 8.4.15.a)

  • Root Cause

  • Cabin crew ensures PAX adhere to PED procedures (OM B 2.7)

  • Root Cause

  • PC power off for TTOL if applicable (OM B 2.13.2.a)

  • Root Cause

PAX SAFETY BRIEFING COMPLIANCE

  • Cabin crew positioned in correct safety demonstration positions (OM B 1.3)

  • Root Cause

  • Safety demonstration briefing carried out to standard (OM B 1.3)

  • Root Cause

  • Crew present for full duration of the safety demonstration (OM B 1.3)

  • Root Cause

  • Moveable headrest lowered to correct position prior to demo commencing? (OM B 2.12.1.a)

CABIN DOOR COMPLIANCE

  • Door arming/automatic procedure adhered to (FAM, CCOM)

  • Root Cause

  • Door disarming/manual procedures adhered to (FAM, CCOM)

  • Root Cause

  • Door closing procedure adhere to (OM B 2.10.2, FAM, CCOM)

  • Root Cause

  • Door opening procedure single crew operation adhered to (OM B 2.10, FAM, CCOM)

  • Root Cause

  • Door opening procedure two crew operation adhered to (OM B 2.10, FAM, CCOM)

  • Root Cause

  • Door cover adhered to (OM B 2.2.5, 2.2.9)

  • Root Cause

CABIN SECURE (TTOL) COMPLIANCE

  • Cabin secured as per OM B 2.2.8 (several occurrences denoted Non-Compliance?

  • Root Cause

  • All hand baggage stored securely in approved stowages? (OM B 2.2.8)

  • Root Cause

  • Emergency equipment, escape routes, aisles and/or exits remain unobstructed. (OM B 2.2.8)

  • Root Cause

  • Are aisle curtains and dividers open? (OM B 2.2.2.b)

  • Root Cause

  • Are the crew seated when instructed we their seatbelt/harness fastened for takeoff? (OM B 1.8.1, 1.8.2)

  • Root Cause

  • Takeoff Safety Focus period adhered to? (OM B 1.5.2, OM B 1.5.2.a)

  • Root Cause

  • Landing Safety Focus Period adhered to? (OM B 1.5.2, OM B 1.5.2.b)

  • Root Cause

  • Toilets with suitable placards correctly stowing fire containment waste bags? (OM B 2.13.3)

  • Root Cause

GALLEY SECURE COMPLIANCE

  • Galley secured for take-off (OM B 2.13, OM B 2.13.2, OM B 2.13.2.a,b,c,d,e,f, OM B 2.13.3, OM B 2.13.4)

  • Root Cause

  • Galley secured for landing (OM B 2.13, OM B 2.13.2), OM B 2.13.2.a,b,c,d,e,f, OM B 2.13.3, OM B 2.13.4)

  • Root Cause

  • Galley safe working procedures adhered to (OM B 2.15.15)

  • Root Cause

INFLIGHT CABIN SOP COMPLIANCE

  • SEP stowages remain immediately accessible throughout the flight (OM B 2.15.17)

  • Root Cause

  • General cabin survey completed at least every 30 minutes outside of normal cabin service including unoccupied crew rest areas (OM B 2.15.18)

  • Root Cause

  • Trolleys not left unattended in the cabin (OM B 2.15.15.b)

  • Root Cause

  • Flight crew contacted every 30 mins regardless of cabin activity (OM B 1.6.3.b)

  • Root Cause

  • Toilet checks completed at least every 30 mins (OM B 2.15.17.a)

  • Root Cause

  • Turbulence procedures adhered to when applicable (OM B 2.16)

  • Root Cause

  • Cabin safe working procedures adhered to (OM B 2.15.15)

  • Root Cause

  • Flight deck - loose items removed at appropriate time, prohibited items not taken into FD, catering SOP followed (OM B 2.15.19)

  • Root Cause

GALLEY SOP COMPLIANCE

  • Oven gloves used when using HOT ovens (OM B 2.15.15.e)

  • Root Cause

  • Oven gloves used when using ovens that have safely cooled down? (OM B 2.15.15.e)

  • Galley latches/catches/brakes compliance (OM B 2.15.15.a, OM B 2.13.4)

  • Root Cause

  • Trolleys returned after use/not kept out of stowage for longer than required (OM B 2.15.15.b)

  • Root Cause

  • Correct use of galley sinks (OM B 2.15.15.d)

  • Root Cause

SCCM Cabin Supervision

  • Does the SCCM Welcome PA after take off inc seatbelt policy (OM B Section 5)

  • Root Cause

  • LONGHAUL: Does the SCCM LH welcome PA include PED information (OM B section 5)

  • Root Cause

  • Boarding Complete announcement made once all pax have boarded (OM B 2.2.10)

  • Root Cause

  • All other safety PAs completed to Standard (OM B Section 5)

  • Root Cause

  • 10/20 Minutes to landing PA includes "study safety cards in seat area and leave all hand baggage behind" and PED information (LH: OM B 5.3.1.j, SH: OM B 5.3.2.g)

  • During cabin crew in-flight rest, are the minimum number of crew on duty i.e 50% (OM A 4.1.4.e)

  • Root Cause

  • SCCM/ASCCM completed a full handover brief immediately prior to any formal handover of responsibility (OM B 1.6.4.a)

  • Root Cause

  • Every hour SCCM establishes and maintains regular contact with the crew on duty/briefs the Commander (OM B 2.15.18)

  • Root Cause

  • Flight crew contacted every 60 mins by SCCM/ASCCM (this may be substituted for our alternative 30 mins reports) (OM B 1.6.3.a)

  • Root Cause

  • Cabin lighting set as per lighting matrix

  • Root Cause

  • For TTOL phases during hours of darkness was lighting Level reduced from "bright" setting? (Ref Lighting Matrix)

  • Root Cause

  • Root Cause

CABIN SERVICE

  • Manual handling techniques to standard

  • Cabin Service Non Compliance Root Cause

FOR CABIN SAFETY DATA TRENDING ONLY

  • Was cabin lighting set as per matrix/on board placard/other? Please note below

  • Root Cause

  • Cabin door(s) obstructed by trolley(s) on ground during pre flight service?

  • Inflight AOR/Safety Cards/Drill Cards/Quick Reference Guides checked by OSE?

  • Safety card in each seat pocket, visible and readily accessible to each paxs?

ALL OTHER SOPs ADHERED TO THROUGHOUT THE DUTY? (OSE to clearly annotate NC and supply supporting manual references and root cause)

SUMMARY OF FLIGHT

  • **NOTE TO SCCM**
    Please disregard the % score, this is a system function and is not applicable to your Evaluation.

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