Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Office
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Empty Office- empty the office in its entirety
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Was the office emptied?
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Person responsible
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Files- sort all paperwork and place important but archived files in an expandable box. Send the box to COO
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Was the paperwork sorted and sent to COO?
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Person responsible
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Files - distribute the agreed ATFC files as arranged by COO and ensure the paperwork is filled correctly in them
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Were the ATFC files distribute as arranged by COO?
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Person responsible
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Files- remove all rubbish and take all surplus files to COO for sorting
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Were all rubbish and surplus files removed from site?
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Person responsible
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Filing Cabinet - clean inside and out using a cream scourer (like cif) Remove any cabinets that are beyond cleaning or repair and purchase new
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Were the filing cabinets cleaned?
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Person responsible
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Filling cabinet - ensure the drop files are all labeled correctly using the agreed labels
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Were the drop files labeled correctly?
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Person responsible
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Staff files - send all out of date staff files to the head office. Do not destroy.
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Were all staff files sent to Head Office?
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Person responsible
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Stationary & Menus - box all surplus stationary and send COO keeping only a minimum stock holding
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Were all the stationary and menus sent to COO?
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Person responsible
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Key safe - install a key safe on the wall in each office sized according to the number of keys
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Was a key safe installed in the office?
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Person responsible
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Key safe - ensure all keys are labelled correctly
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Were all keys labeled correctly?
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Person responsible
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PC - arrange for Duarte to backup and then wipe the PC's. Send all backups to COO
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Was the PC backed up?
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Person responsible
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PC - Clean the PC using a cream scourer but being careful not to spill water on it
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Was the PC cleaned as requested?
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Person responsible
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PC - configure the PC according to the pre-agreed configuration supplied by ABR
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Was the PC configured in line with ABR requests?
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Person responsible
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Day Safe - empty the day safe and clean inside and out using a cream scourer. Remove all labels, scuffs and marks
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Was the day safe properly cleaned?
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Person responsible
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Day safe - restock the day safe ensuring the license and pdq refund diary / machine are in
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Were the licence and pdq refund diary / machine in the day safe?
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Person responsible
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Drop safe - ensure the drop safe is in good repair and repair where necessary
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Was the drop safe in good condition?
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Person responsible
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Drop safe - clean the drop safe using a cream scourer ensuring all scuffs, marks and labels are removed
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Was the drop safe cleaned?
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Person responsible
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Desk tidy - purchase the same desk organiser / trays etc for each office
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Was the desk tidy?
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Person responsible
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Repair - ensure all items in the office are repaired - ie door locks, cupboard doors, counters
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Were all items in the office in good condition, repaired if necessary?
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Person responsible
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Count cash - install a new 'count cash here' sign ensuring it is under the camera. COO to provide
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Was there a 'count cash here' sign on site?
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Person responsible
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Paint - have the office repainted
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Was the office repainted?
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Person responsible
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Floors - scrub all floors including all corners and below the safes where dirt gathers
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Were all floors scrubbed including all corners and below the safes?
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Person responsible
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Floor repair - renew or repair flooring as required
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Was the floor in good state?
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Person responsible
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Staff Room
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Empty staff room - empty staff room in its entirety
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Was the staff room emptied?
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Person responsible
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Paperwork - dispose of all old / unused paperwork. Copies of daily reconciliations to be sent to COO
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Was the old paperwork disposed and copies of daily reconciliations sent to COO?
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Person responsible
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Staff lockers - empty all staff lockers
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Were the staff lockers emptied?
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Person responsible
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Shoes & clothes - staff must take all shoes and clothes home within an agreed time limit. Any items remaining after this time should be thrown away. Prepare notice to inform staff
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Was a notice up for staff and were there any shoes and clothes left behind?
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Person responsible
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Staff lockers - clean all staff lockers using a cream based and plastic scourer. All stickers, marks and scuffs must be removed.
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Were all staff lockers cleaned?
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Person responsible
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Staff lockers - the keys/padlocks should be retrieved and checked. Repairs should be carried out where possible.
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Where the keys/padlocks retrieved and checked?
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Person responsible
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Organisers - buy and install new shoe organiser / coat rails as required. Review IKEA for space saving options.
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Was there any shoes and coat organisers in place on site?
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Person responsible
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Iron / ironing board - wipe clean ironing board and iron and buy a new board cover if required
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Was the ironing board clean?
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Person responsible
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Floor & skirting board - scrub clean the floor and skirting boards removing all built up dirt from the corners
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Was the floor and skirting board cleaned?
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Person responsible
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Floor repair - repair or install new floor as required
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Was the floor in good condition?
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Person responsible
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Skirting - repaint the skirting board
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Was the skirting board repainted ?
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Person responsible
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Walls - wipe clean the walls and give fresh coat of paint
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Were the walls repainted?
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Person responsible
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Tables and chairs - provide adequate seating / table solution for staff
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Were there any sufficient tables and chairs ?
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Person responsible
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Tea / coffee - where possible, install a fridge and tea / coffee making facilities. Include a notice reminding staff to remove all dirty cups at the end of each shift
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Was there a tea/coffee facility installed? If yes, was everything cleaned ?
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Person responsible
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Staff Toilet
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Clean - scrub clean toilet and basin including inside and out. Steam lean all tiled surfaces. Not a trace of dirt or dust should be visible
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Was the toilet cleaned?
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Person responsible
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Repair - carry out repairs
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Were there any repairs required?
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Person responsible
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Repaint - repaint the toilet and skirting boards
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Were the toilet and skirting boards repainted?
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Person responsible
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Floors - scrub clean the floors
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Were the floors scrubbed clean?
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Person responsible
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Floors - where required fit new altro flooring including easy clean corners and coved
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Any altro flooring required?
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Person responsible
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Mirror - ensure there is a clean and well repaired mirror in the staff toilets
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Any mirror in the staff toilets? If yes, was it clean?
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Person responsible
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Storage room - where applicable, steam / scrub clean with an industrial cleaner / disinfectant
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Was the storage room scrubbed cleaned and steamed?
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Person responsible
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Repairs - repair / replace any broken tiles
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Were there any tiles that require repair/replacement ?
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Person responsible
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Exterior storage - ensure the street doorway / entrance is scrubbed clean
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Was the street doorway/entrance door cleaned?
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Person responsible
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FOH
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License frames - use the standard licence frame fittings and display all license documents correctly
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Were the licenses displayed correctly?
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Person responsible
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Leather chairs - ensure all chairs are in good repair with no scratches, dents or tears
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Were the leather chairs in good condition?
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Person responsible
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Chair feet - source and install anti - scratch chair feet
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Were any anti-scratch chair feet in place?
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Person responsible
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Banquet seating - ensure all banquets are in good repair with no visible wear and tear
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Were the banquet seating in good condition?
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Person responsible
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Under banquet - where possible, lift banquets and vacuum. Buy plastic lidded storage container if the space is to be used to store items. Do not allow card board boxes as this is not pest proof
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Was the space under the banquet hoovered and clean?
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Person responsible
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Leather cleaning - clean leather using the foam from fairy drops. Do not use water or any chemical sprays directly as this marks leather
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Was the leather surface cleaned as requested?
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Person responsible
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Cleaning - wipe clean all chair legs and underside of chairs
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Were the chair legs and underside cleaned?
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Person responsible
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Tables - ensure all tables are in good repair with no scratches, dents or loose fittings. Arrange repair where required to ensure they look like new. This may mean that the table bases need stripping and recoating. Obtain a quote to compare this against replacing.
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Were all tables in good condition?
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Person responsible
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Table - source anti wobble bases and fit where required
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Did all tables had an anti wobble base fitted?
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Person responsible
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Picture frames - all picture frames should be taken down and cleaned with a damp cloth and then polished before being replaced
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Were all picture frames cleaned?
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Person responsible
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Walls - all walls should be wiped clean so that there are no marks
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Were all walls cleaned?
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Person responsible
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Walls - where required, walls should be painted with the correct paint colours
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Were the walls painted as required?
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Person responsible
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Carpets - all carpets deep cleaned
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Were all carpets deep cleaned?
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Person responsible
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Lights - all chandeliers to be dusted and polished. All light fittings to be cleaned inside and out
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Were the chandeliers cleaned as required?
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Person responsible
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Aircon units - scrub clean using a cream scourer. Wash filter covers
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Were the aircons and filter covers cleaned?
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Person responsible
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Ceiling - repaint ceilings
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Were the ceilings repainted?
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Person responsible
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Over door heater
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Vacuum clean over door fan
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Person responsible
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Wait Stations
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Cables - all cables should be carefully wound and tied with cable ties
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Were the cables tied neatly?
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Person responsible
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Equipment - all equipment should be cleaned with a cream scourer being careful not to get water on/ in the equipment
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Was the equipment cleaned as required?
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Person responsible
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Stations - the stations should be emptied of all items and cleaned inside and out with a mild detergent and then polished
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Were the stations cleaned inside and out?
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Person responsible
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Cutlery trays - remove and scrub clean cutlery trays, replace if required
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Were the cutlery trays cleaned as requested?
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Person responsible
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Condiments - throw away all broken and damaged condiments. Clean thoroughly
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Were the condiments in good condition?
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Person responsible
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Bar
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Equipment - move all equipment out. This includes all fridge's, ice machines, glass washers (if possible) Check for leaks
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Was all equipment moved and any leaks found?
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Person responsible
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Floors - scrub clean floors
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Were the floors cleaned?
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Person responsible
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Floor repairs - repair floor tiles/altro
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Were all floors repaired and in good condition?
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Person responsible
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Bins - scrub clean all bins inside and out. Ensure the bins are working with lids closing correctly. Replace where required.
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Were all bins cleaned?
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Person responsible
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Ice buckets- ensure ice buckets are stainless steel and scrub clean inside and out
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Were all ice buckets cleaned as required?
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Person responsible
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Fridges - empty all bottle fridges, clean and restock, vacuum fridge fans
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Were all fridges cleaned and vacuumed?
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Person responsible
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Glass washers - empty and clean inside and outside of glass washers
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Were the glass washers cleaned as requested?
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Person responsible
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Junk - remove all paperwork and junk so the bar is clean and professional looking
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Was the bar cleared ?
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Person responsible
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Coffee machine - pull out coffee machine and clean underneath
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Was the underneath of the coffee machined cleaned as requested?
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Person responsible
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Coffee machine - ensure the coffee drain is working and is not blocked. The drain should not be visible to customers
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Was the coffee machine drain working and is it out of the visual reach of customers?
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Person responsible
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Coffee machine - remove all cups and clean machine. Throw away all chipped / cracked cups, teapots, etc.
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Was the coffee machine cleaned?
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Person responsible
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Coffee cupboard - empty and throw away all rubbish. Tea bags should be stored in sealed containers (caddy's)
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Was the coffee cupboard cleared?
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Person responsible
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Milk fridge - pull out milk fridge and clean inside and out including the seals
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Was the milk fridge cleaned?
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Person responsible
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Display front - clean front of bar in the appropriate
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Was the front of bar cleaned as requested?
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Person responsible
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Kitchen
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Fridges and freezers - pull out all fridges and freezers and clean underneath
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Were the fridges and freezers cleaned underneath?
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Person responsible
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Empty - empty all fridges and freezers and throw away rubbish
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Were all fridges and freezers emptied, cleared and cleaned?
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Person responsible
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Fridges, freezers - clean inside, outside and around all seals. Vacuum dust out of the fan.
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Were the fridges and fans vacuumed, cleaned outside and around all seals?
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Person responsible
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Repairs - report any repairs to TM
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Were all the repairs reported?
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Person responsible
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Microwaves - clean inside and outside of all microwaves
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Were all microwaves cleaned?
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Person responsible
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Microwave repair - report any repairs to TM
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Were all microwave repairs reported?
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Person responsible
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Grill/Salamander - pull out grill and clean underneath. Deep clean grill and salamander inside and out
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Were the grill and salamander cleaned as requested?
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Person responsible
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Fryers - pull out fryers and clean underneath. Deep clean inside and out
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Were the fryers cleaned underneath?
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Person responsible
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Shelving - remove all items from shelving and clean. Restock shelving throwing away all rubbish.
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Was the shelving cleared and cleaned?
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Person responsible
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Floor - steam clean all flooring. Scrub clean
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Was the floor steamed and scrubbed clean?
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Person responsible
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Sinks / benches - clean all s/s sinks and benches above, underneath and legs. Polish all sinks and taps.
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Was the area underneath all sinks/benches and taps been cleaned and polished?
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Person responsible
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Sinks - descale all sinks
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Were all sinks descaled?
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Person responsible
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Walls - clean white rock s/s walls to remove all streaks and engrained dirt on seems. Polish
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Were all walls cleaned?
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Person responsible
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Ceilings - deep clean ceilings. Repaint where required.
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Were the ceiling deep cleaned?
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Person responsible
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Ceilings - repair any damaged ceilings
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Were the ceilings in good condition?
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Person responsible
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Flytrap - empty and clean the fly trap
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Was the flytrap cleaned?
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Person responsible
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Gastro norm's - scrub clean all gastro norm containers inside and out. This includes plastic and s/s
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Was the gastro norm cleaned?
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Person responsible
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Greasetraps - scrub clean the grease trap and pipe work behind.
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Were the greasetraps cleaned?
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Person responsible
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Dishwasher - remove filters and scrub clean inside and outside of dishwasher by hand. Once clean, rise
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Was the dishwasher cleaned inside and rinsed?
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Person responsible
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Filters- ensure all filters have been removed and deep cleaned. Arrange for dipping by in-depth if required.
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Were the filters removed and deep cleaned?
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Person responsible
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Mop buckets - throw away old mop heads and ensure mop buckets are scrubbed clean inside and out. No trace of grease should be apparent
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Were the mop buckets cleaned as requested?
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Person responsible
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Cupboards - empty all cupboards and clean inside and out. Restock neatly.
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Were all cupboards cleared and cleaned?
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Person responsible
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Stores
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Empty - empty stores in their entirety
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Have the stores been emptied?
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Person responsible
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Clean - deep clean floors, walls and ceilings
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Were the floors, walls and ceilings deep cleaned?
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Person responsible
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Shelving - clean shelving and repair / replace
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Were the shelves cleaned and in good condition?
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Person responsible
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Stock - throw away old/ unwanted stock and restock store room
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Was the stock room in order?
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Person responsible
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Uniforms
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Tibard - remove all uniforms from stock and restock neatly
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Were the uniforms removed and restocked as required?
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Person responsible
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Laundry bins - remove all stickers and clean inside and out
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Were all laundry bins cleaned inside and out?
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Person responsible
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Laundry - ensure there is a clipboard and hanger for the laundry returns
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Was there a clipboard and hanger for the laundry returns?
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Person responsible
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Walk - in Fridge / Freezer
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Empty - empty all items from the walk - in fridge and freezer
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Were the walk -in fridge and freezer emptied?
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Person responsible
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Shelves- deep clean all shelves and repair where required
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Were all shelves deep cleaned?
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Person responsible
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Surfaces - deep clean all surfaces
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Were all surfaces deep cleaned?
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Person responsible
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Seals - clean seals and report repairs to TM
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Were all seals cleaned?
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Person responsible
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Cellar
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Empty - remove all items
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Was the cellar cleared?
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Person responsible
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Clean - scrub clean the floor and walls. Vacuum the fans. Thoroughly clean the coke and beer dispense
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Was the cellar scrubbed cleaned ?
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Person responsible
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Equipment - clean the line cleaning equipment and find storage space / wall hangers. Be careful - some cellars have damp proof courses and cannot be punctured by nails otherwise it will destroy the integrity of the damp proofing
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Was the equipment carefully cleaned and in good condition?
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Person responsible
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Shelves - wipe clean and repair all shelves in the cellar
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Were all the shelves in the cellar cleaned?
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Person responsible
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Stock - restock all items neatly
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Were all items restocked as required?
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Person responsible
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Corridors
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Clean - ensure all tiled surfaces are steam cleaned and all grouted areas are scrubbed clean.
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Was all the tiled surface steamed cleaned?
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Person responsible
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Tile protection - apply a protective top coat to natural tiles - such as the marble in Steak&co
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Were the tiles coated with a protective coat as required?
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Person responsible
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Stairs
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Treads - ensure all treads are in good repair and report to TM
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Were all treads in good condition?
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Person responsible
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Clean - clean all stairs and stair threads including the corners where dirt is engrained
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Were the stairs properly cleaned?
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Person responsible
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Toilets
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Clean - scrub clean toilets inside and out. Descale and polish. Pipe work behind should also be clean and dust free
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Were the toilets scrubbed and descaled? And the pipe work cleaned?
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Person responsible
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Hand dryers - all hand dryers in good working order and polished clean
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Were all hand dryers in good condition and properly cleaned?
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Person responsible
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Air fresheners - air fresheners polished and in good working order
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Were all air fresheners polished and in good condition?
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Person responsible
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Walls / ceiling - all walls wiped clean with marks removed. Repaint if required
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Were all walls / ceiling properly cleaned?
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Person responsible
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Sanitary bins - all sanitary bins moved and cleaned inside and out. Contractor to arrange this. (Dirty Harry)
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Were all sanitary bibs moved and cleaned inside and out as requested?
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Person responsible
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Light fittings - all light fittings to be cleaned inside and out
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Were all light fittings cleaned inside and out?
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Person responsible
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Sinks/ surfaces - all polished surfaces to be cleaned, descaled and polished clean to remove water marks
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Were all sinks / surfaces cleaned?
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Person responsible
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Taps - all taps to be in good working order, descaled and polished.
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Were all taps descaled, polished and in good condition?
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Person responsible
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Toilet seats - all toilet seats to be repaired and secure
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Were all toilet seats in good condition?
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Person responsible
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Tiles - all broken tiles to be removed and replaced. Tiles to be steam cleaned including grout.
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Were all tiles in good condition?
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Person responsible
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Exterior
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Terrazzo - scrub clean and descale terrazzo
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Was the terrazzo scrubbed clean and descaled?
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Person responsible
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A boards - clean aboard bases and have repainted where required
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Were the a boards cleaned and repainted?
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Person responsible
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A board stands - thoroughly clean a boards stands and bases so that there are no marks or traces of dirt
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Were the a boards cleaned as requested?
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Person responsible
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Menu boxes - polish all menu boxes and clean inside and out
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Were all menu boxes cleaned and polished as requested?
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Person responsible
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Window frames - clean all window frames and repaint as required
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Were all windows cleaned and repainted?
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Person responsible
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Exterior building - scrub clean the exterior of the building
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Was the exterior of the building scrubbed cleaned?
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Person responsible
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Terrace
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Umbrella- clean umbrella ensuring no stickers or marks
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Was the umbrellas cleaned as required?
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Person responsible
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Umbrella - clean, repair and repaint umbrella bases including wheels
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Were the umbrella bases cleaned and repainted?
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Person responsible
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Clean cushion covers
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Were the cushion covers cleaned?
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Person responsible
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Stations - clean s/s stations
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Were the stations cleaned?
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Person responsible
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Outdoor seats - scrub and clean chairs
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Were the outdoor chairs scrubbed and cleaned?
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Person responsible
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Outdoor seats - must look like new. Please carry out full and proper repair. Contact the suppliers to cost the repairs and compare the quote against replacing.
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Were the outdoor seats in good condition?
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Person responsible
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Outdoor tables - must be in good repair with no scratches, dents or marks. The table tops must be fitted correctly so they do not wobble.
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Were the outdoor tables in good condition?
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Person responsible
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Outdoor tables- table bases should be thoroughly cleaned so that there are no marks. Source anti- wobble table feet.
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Were the outdoor tables cleaned and with anti-wobble feet?
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Person responsible
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Floor- terrace should be scrubbed clean so no grease / stains are visible.
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Was the terrace floor properly cleaned?
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Person responsible
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Sign
