Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Arrival section

  • Does the Dispatcher/TCO have a flight report card with the relevant information before aircraft arrival, LDM/PSM/CPM

  • Does the Dispatcher completed a stand FOD check?<br>Has the Dispatcher activated AVDGS SafeDock?<br>Has the stand guidance operator docked the aircraft under supervision?

  • Has the Dispatcher activated the arrival doors for the inbound passengers?<br>Has the Dispatcher signed for the arrival form where applicable (T3)?<br>Confirmed with the inbound crew confirming inbound destination, Domestic, International or CTA?<br>Confirmed with security/TermComms to the inbound flight details?

  • Has the Dispatcher called on chocks time confirming aircraft registration?

  • After the aircraft has stopped, engines spooled down, anti-collision lights turned off, is the aircraft chocked & cones according to the airlines requirements, before equipment is positioned onto the aircraft?<br>

  • Where required are PIGS positioned correctly in front of the port wing or fully deployed where applicable?

  • Has the Airbridge docked safely with all safety devices deployed where applicable, auto-level check, safety shoe, tensor barriers?<br>Where dual Airbridge in use the correct placement procedure to the appropriate Airbridge?

  • Are passengers disembarked after given the signal to do so?

  • Are passengers guided around wings, engines and other hazards?

  • Are passengers monitored at all times by airside staff controlling passengers & traffic?

  • Are passengers escorted to the relevant arrivals hall; "by passengers services staff" where applicable?

  • Does the Dispatcher confirm that the necessary checks have been completed after unloading baggage & freight?

Outbound checks

  • Has the Dispatcher presented a loading instructions LIRF to the ramp team leader at an effective time?

  • Does the Dispatcher perform a random check on the outbound bags?<br>Removing a peel off portion of the baggage tag and attaching it to the flight stand sheet?

  • Does the Dispatcher liaise with third parties effectively?<br>(Duellers/catering/wheelchair/cleaners) etc

  • Does the Dispatcher ring check-in to close the flight out at the required time for closure?<br>Doe the Dispatcher confirm radio/phone contact details with gate staff & ramp agent ?

  • Has the Dispatcher confirmed green light boarding with the captain & the cabin manager?

  • Does the Dispatcher make effective provisions to ensure that green light boarding is achieved, by liaising with gate staff?

  • Does the Dispatcher confirm final passenger close out figures with the gate staff? Do they confirm if any special assistance PRM's pre-boards?<br>Any gate items specific to be processed for loading into bulk?

  • Does the Dispatcher create the Loadsheet at an effective time?<br>Does the Dispatcher perform a loadsheet check, underlining the prescribed core data before presenting to the captain?

  • Has the Dispatcher confirmed passengers figures and specials to the cabin manager?<br>Providing the required paperwork, (P+W, PIL, PNL, Gendec)

  • Are the passengers escorted to the aircraft and guided around hazards, guided around the port wing if applicable?<br>Are passengers monitored by airside staff at all times?

  • When boarding is completed does the Dispatcher confirm the (TOB) with the gate staff (actual numbers boarded)?

  • On completion of loading baggage does the Dispatcher confirm the final count with the loading supervisor?<br>Obtaining a signed completed loading instruction report form (LIRF)?

  • Does the Dispatcher confirm the final passengers figures with the cabin manager & any specials?

  • Does the Dispatcher confirm the final passengers figures with the captain & any specials?<br>Does the Dispatcher correct any (LMC's) on the loadsheet and account for any discrepancies?

  • Is all (GSE) removed before cones and aircraft chicks?<br>Is the Airbridge/s removed in the correct order safely and parked correctly?

  • Has the (MDF) manifest declaration form been completed and signed off before aircraft pushback?

  • Has the Dispatcher called off the flight at an effective time?<br>Relaying: push time, TOB, baggage, Freight, Mail, Specials, Delays & delay times?<br>Any other relevant information flight time fuelling required down route?

Post flight requirements

  • Are all the flight files collated correctly?<br>Flight paperwork?<br>AAA paperwork?<br>Any delay reports?

  • Has the flight file been checked with the audit sheet?<br>Any discrepancies then corrected after the audit findings?

  • Auditor signature:

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