B&Q Customer Service Visit Document

• Customer Name:

• Manager Name:

• Date of Visit:

  Date

• Customers Name:

• Customers Address / Postcode:
  Address

• Pivotal Invoice Number (PIN):

• Original Installation Completion Date

  Date

Installer Details

• Original Installer Company Name & Vendor Number:

• Display RAG Criteria Detail<br>

  Off

  On

• RAG Installer Characteristics & Behaviours
  

  

• Installer RAG Rating

  Green

  Amber

  Red

• Installation Type

  Kitchen

  Bathroom

  Bedroom

Customer/Manager Feedback

• Customer Feedback/Summary of Issue

  YES

  NO

• Comments:

• Manager Comments/Action Agreed/ Follow Up:

  YES

  NO

• Comments:

• Manager Signature:

  Sign

• Customer Signature:

  Sign

• Images of the Installation:

  Media