Information
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This checklist should be used as a guide to the relevant topics that should be discussed with the training team or A&I representative. Other evidence gathered during the audit may also be used as part of the exercise. The auditor’s judgment must be used in assessing the adequacy of responses received.
It is necessary to complete an interview sheet for each interview. However, only make reference to the position title not the name of the person being interviewed -
Interview No:
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Asset Function's name:
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Conducted on
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Type of CMW:
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Department:
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Interview completed by:
Interview Questions
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Are you aware that a Training Scheme exists for your operation?
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Do you know how to access the training scheme?
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How would you access it?
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What is your understanding of what the purpose of the document is?
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How regularly do you refer to the document?
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Explain your understanding of the process to authorise someone to commence training onsite?
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What are the roadblocks you experience in the current process?
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What improvements can you suggest to enable the process to operate more effectively?
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Are there any improvements can you suggest to enable the process to operate more effectively?
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What is your understanding of the process to have an assessment authorised onsite?
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What are the roadblocks you experience in the current process?
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What improvements can you suggest to enable the process to operate more effectively?
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Are there improvements can you suggest to enable the process to operate more effectively?
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Explain your understanding of the RPL/RCC onsite process?
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What type of evidence is acceptable for the:
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RPL process:
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RCC process:
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Are you aware of the process that applies to the use of Content/Subject Matter Experts?
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Explain your understanding of the process that would apply?
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What type of evidence is acceptable from the content expert?
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Are you aware of the process that applies to refresher training onsite?
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Explain your understanding of the refresher training process?
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Do personnel have to go offsite to complete the training?
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What impact do you think refresher training has to this Operation?
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Are you aware of the induction process for your Operation?
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Can you explain the process?
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What involvement does your role/team have in the process?
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Have you seen the TNA for your Operation?
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What involvement did you role or team have in its development?
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How do you access it?
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How can the TNA be amended?
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Are you aware of the annual training plan for your Operation?
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What involvement did you role or team have in its development?
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How would you access it?
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How can the plan be amended?
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Do you regularly interact with the Training or A&I representatives within other areas onsite?
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In what way do you interact? i.e. email or face to face?
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Do you believe this method is the most effective?
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Why do you believe this is not effective?
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Are there any improvements you suggest to enable more effective communication?
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What are the roadblocks that you experience that stop the interaction?
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Are there any improvements you suggest to enable more effective communication?
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Do you regularly interact with crew trainer assessors onsite?
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In what way do you interact? i.e. email, face to face, pre starts?
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Do you believe this method is the most effective?
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Why do you believe this is not effective?
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Are there any improvements you suggest to enable more effective communication?
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What are the roadblocks that you experience that stop the interaction?
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Are there any improvements you suggest to enable more effective communication?
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Are you or your area consulted on changes to Operational training documentation or process?
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Who is responsible for making changes to Operational training documentation or process at your Operation?
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How do you receive notification of changes to training documentation or process?
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How does the consultation occur? i.e. email or verbal notifications
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Do you believe this method is the most effective?
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Why do you believe this is not effective?
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Are there any improvements you suggest to enable more effective communication?
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Are you or your team regularly involved in Operational policy or procedure reviews i.e. SOPs, PHMPs etc?
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What role do you or your team play in these reviews?
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Why do you believe you or your team are not engaged?
Sign Off
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Interviewer Comments/Notes:
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I confirm that the information stated in this document is true to the best of my knowledge and belief.
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Signature of interviewer:
