Information
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Please select the airport
- ATH
- CFU
- CHQ
- EFL
- HER
- JMK
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Conducted on
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Prepared by
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Assessor Name
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Location
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GHP
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Flight Number
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Destination
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Boarding Gate n
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Is there clear access to a designated speedy boarding lane?
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Is the signage clearly displayed and in good condition?
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Is the easyJet baggage gauge used for cabin bag management?
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Are the correct boarding announcements being made and are they clear and understandable? (Volume, tone and pace)?
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Are customers boarding passes, ID and/or passports checked as required?
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Are Ground Crew proactively managing cabin baggage and charging when customers were non-compliant?
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If bags need to go into the hold are ground crew highlighting the dangerous goods signage and requesting valuables to be removed?
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Where cabin baggage is removed from customers at the boarding gate is this correctly labelled ensuring that the customers reference (SEQ No.) is written on the tag?
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Are customers supervised when on the ramp?
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Are customers supervised when crossing road systems?
Additional comments please comment below:
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Summary
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Report has been forward to
- GHP Station Manager
- easyJet Responsible AOCM