Information

  • Please select the airport

  • Conducted on

  • Prepared by

  • Assessor Name

  • Location
  • GHP

  • Flight Number
  • Destination
  • Boarding Gate n
  • Is there clear access to a designated speedy boarding lane?

  • Is the signage clearly displayed and in good condition?

  • Is the easyJet baggage gauge used for cabin bag management?

  • Are the correct boarding announcements being made and are they clear and understandable? (Volume, tone and pace)?

  • Are customers boarding passes, ID and/or passports checked as required?

  • Are Ground Crew proactively managing cabin baggage and charging when customers were non-compliant?

  • If bags need to go into the hold are ground crew highlighting the dangerous goods signage and requesting valuables to be removed?

  • Where cabin baggage is removed from customers at the boarding gate is this correctly labelled ensuring that the customers reference (SEQ No.) is written on the tag?

  • Are customers supervised when on the ramp?

  • Are customers supervised when crossing road systems?

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