BOH NEW 2024

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

• There were no fire exits locked or obstructed.

  Yes

  No

  N/A

• There were no serious food safety issues noted, such as pest management, cross-contamination concerns or OOD items.

  Yes

  No

  N/A

• There were no serious systematic fire safety failings, including weekly tests, new-starter fire training records recorded in the DMLB.

  Yes

  No

  N/A

• There were no serious health & safety issues not being managed by the team.

  Yes

  No

  N/A

• Are the staff facilities clean and tidy?

  Yes

  No

  N/A

Outstanding Actions

• All outstanding actions for external areas have been completed?

  Yes

  No

  N/A

• All outstanding actions for FOH areas have been completed?

  Yes

  No

  N/A

• All outstanding actions for the people criteria have been completed?

  Yes

  No

  N/A

• All outstanding actions for kitchen areas have been completed?

  Yes

  No

  N/A

• All outstanding actions for bar and glasswash areas have been completed?

  Yes

  No

  N/A

• All outstanding actions for the cellar areas have been completed?

  Yes

  No

  N/A

• All outstanding actions for the BOH areas have been completed?

  Yes

  No

  N/A

External

• Is the bin area clean, secure and well maintained?

  Yes

  No

  N/A

• There is no evidence of recycling in the general waste bins and is recycling free from contamination and well presented?

  Yes

  No

  N/A

• Are all external areas and entrances, including those at the rear, clean and well presented?

  Yes

  No

  N/A

• Is all external furniture well maintained and are all parasols/gazebos and festoon lighting secure and in good condition?

  Yes

  No

  N/A

• Is all external customer lighting, sufficient and in good working order with timers correctly set for the season?

  Yes

  No

  N/A

• Are all external area floors, steps, stairs and perimeter gates and fences well maintained and free from hazards?

  Yes

  No

  N/A

• Are all customer facing facia (inc windows, menu cabinets, paintwork) clean, tidy and well maintained?

  Yes

  No

  N/A

• Is all external cabinets and window POS in good condition and following the current marketing brief?

  Yes

  No

  N/A

• Are hanging baskets and planters well maintained and where applicable, is the watering system working?

  Yes

  No

  N/A

Customer Area

• Are all hand sanitisers working and fully stocked?

  Yes

  No

  N/A

• Are the customer carpets and hard flooring areas clean, in good condition and free from hazards?

  Yes

  No

  N/A

• Are the customer area walls, shelving and decorative panels clean and in good condition?

  Yes

  No

  N/A

• Are the customer area ceilings and vents clean and in good condition?

  Yes

  No

  N/A

• Are customer area tables clean and well maintained (inc table numbers) with no evidence of chewing gum underneath the table?

  Yes

  No

  N/A

• Is all customer seating and upholstery clean and in good condition?

  Yes

  No

  N/A

• Are all customer area fixtures and fittings (inc AWPs, artwork, allergen screens, condiment tables etc.) clean, well presented and well maintained?

  Yes

  No

  N/A

• Is all brass, chrome, mirrors and windows clean and in good condition?

  Yes

  No

  N/A

• Is FOH and table top POS clean (inc holders), in good condition and following the current marketing brief?

  Yes

  No

  N/A

• Are all coffee machines and water boilers (including hoppers and drip trays) clean and well maintained?

  Yes

  No

  N/A

• Are the coffee machine milk fridges (including drip trays) clean and well maintained?

  Yes

  No

  N/A

• Is the hot drinks station clean and well maintained (inc cabinet internals and underneath the unit)?

  Yes

  No

  N/A

• Are all children's highchairs clean, in good condition with relevant safety signage.

  Yes

  No

  N/A

• Is FOH customer lighting appropriate with correct bulbs installed and in good working order?

  Yes

  No

  N/A

• Is the customer area heating system working correctly, set to a comfortable temperature with clear instructions next to the control panel?

  Yes

  No

  N/A

• Are all stairs and staircases clean and well maintained (including hand rails, nosings, spindles and safety studs)?

  Yes

  No

  N/A

• Are all cleaning materials available e.g. Minimum 2 working hoovers, a wet dry vac, mops, chemicals and other cleanliness non cons.

  Yes

  No

  N/A

• Are there sufficient cleaners and hours allocated to cleaning tasks?

  Yes

  No

  N/A

Customer Toilets

• Are customer toilet floors clean, well maintained and free from hazards?

  Yes

  No

  N/A

• Are customer toilet walls and fixtures clean and in good condition?

  Yes

  No

  N/A

• Are customer toilet ceilings and vents clean and in good condition?

  Yes

  No

  N/A

• Are entrance doors clean, well maintained with door stoppers and finger guards fitted?

  Yes

  No

  N/A

• Is Ask for Angela and all promotional POS well maintained and following the current marketing brief (inc toilet CCTV signage if applicable)?

  Yes

  No

  N/A

• Are all cubicle doors clean and in good condition with a working lock, door stopper and coat hook fitted?

  Yes

  No

  N/A

• Are all urinals and toilet pans clean, in good condition with a working flushing mechanism?

  Yes

  No

  N/A

• Are toilet roll holders fitted in all cubicles and are these clean, well maintained and fully stocked?

  Yes

  No

  N/A

• Are all sinks, soap dispensers and hand dryers clean and in good condition with working taps with suitable water flow?

  Yes

  No

  N/A

• Are all baby changing units clean and in good condition (inc safety notices and straps)

  Yes

  No

  N/A

• Are personal hygiene bins (including a nappy bin) available, clean and is the incontinent bin signage in place in the relevant gents toilet door?

  Yes

  No

  N/A

• Are all assistance handles, rails and furnishings clean and well maintained?

  Yes

  No

  N/A

• Are emergency assistance alarms in good working order and audible in the toilet and from the bar?

  Yes

  No

  N/A

• Is the locking mechanism on the Access toilet in good working order?

  Yes

  No

  N/A

• Is all toilet lighting suitable and sufficient and in good working order?

  Yes

  No

  N/A

• Was there a fully stocked cleaning caddy available and in use, with staff aware of its whereabouts?

  Yes

  No

  N/A

Bar customer facing

• Are all areas of the bar (including any foot rails) clean and well maintained?

  Yes

  No

  N/A

• Is all brass and chrome polished and in good condition?

  Yes

  No

  N/A

• Are all tills and PEDs clean and are all digital displays working and unobscured?

  Yes

  No

  N/A

• Are overhead glass racks and glassware clean and in good condition?

  Yes

  No

  N/A

• Is the back bar area (inc fridges) clean, tidy and well merchandised?

  Yes

  No

  N/A

• Is all bar top POS (pump clips, T-bar lens, company notices food, specials etc.) clean and well presented

  Yes

  No

  N/A

People

• Are the salaried Mgt team on duty clocked in on MySchedule (including kitchen Mgt)?

  Yes

  No

  N/A

• Are all body cameras, mobile panic alarms, radios and ear pieces being used by the team?

  Yes

  No

  N/A

• Are all staff adhering to appearance standards?

  Yes

  No

  N/A

• Is all PPE available, in good condition and used, where appropriate?

  Yes

  No

  N/A

• Are all pub communications messages up to date?

  Yes

  No

  N/A

• Is the daily shift planner in place, with breaks assigned and is there evidence of preshift briefings?

  Yes

  No

  N/A

• Is an accurate rota available at least three weeks in advance and published on MyJDW?

  Yes

  No

  N/A

• Are all employees knowledgeable about their responsibilities regarding food safety and H&S (inc fire)?

  Yes

  No

  N/A

Kitchen Area

• Are the pot-wash and sink areas clean?

  Yes

  No

  N/A

• Are the fryers clean and are all oil management practices in place?

  Yes

  No

  N/A

• Is the chip scuttle clean?

  Yes

  No

  N/A

• Are the clam and char-grill clean?

  Yes

  No

  N/A

• Are all microwaves and ovens clean?

  Yes

  No

  N/A

• Are the pizza oven and dough press clean?

  Yes

  No

  N/A

• Are all equipment surfaces, worktops and shelving clean?

  Yes

  No

  N/A

• Was there a clean-as-you-go in place, with appropriate cloths and sanitiser available?

  Yes

  No

  N/A

• Are the contact points clean?

  Yes

  No

  N/A

• Are the equipment wheels and casing clean?

  Yes

  No

  N/A

• Are all kitchen floors and walls clean and free from hazards?

  Yes

  No

  N/A

• Are kitchen ceilings, high level areas and canopy extraction clean?

  Yes

  No

  N/A

• Are all walk-in and service fridges and freezers clean?

  Yes

  No

  N/A

• Are all walk-in and cold room emergency door release mechanisms in good working order?

  Yes

  No

  N/A

• Is the automatic defrost and prep list up to date and in use?

  Yes

  No

  N/A

• Is food stored and handled correctly?

  Yes

  No

  N/A

• Is food labelled correctly?

  Yes

  No

  N/A

• Is all food cooked safely and to spec?

  Yes

  No

  N/A

• Are two working probes and sanitiser wipes available, clean and in use?

  Yes

  No

  N/A

• Are all temperature controls in place (including the hot hold) and documented?

  Yes

  No

  N/A

• Are all other areas clean?

  Yes

  No

  N/A

• "Are all FOG units in good working order, with evidence of<br>chemical dosing, where applicable?"

  Yes

  No

  N/A

• Are all areas of the kitchen, including equipment, well maintained?

  Yes

  No

  N/A

• For kitchen areas, are recycling bins set up and labelled to facilitate effective recycling and there is no evidence of contamination.

  Yes

  No

  N/A

• Is the kitchen equipment fire up guide and all energy practices in place?

  Yes

  No

  N/A

Bar Area

• Is the ice machine cleaned as per SOP?

  Yes

  No

  N/A

• Are all ice-handling practices in place?

  Yes

  No

  N/A

• Are the glass washers and cup washers clean and well maintained, with sufficient chemicals?

  Yes

  No

  N/A

• Is all glassware clean?

  Yes

  No

  N/A

• Are glass wash area floors, walls and ceilings clean, in good condition and free from hazards?

  Yes

  No

  N/A

• Are all glass wash drainage areas and pipework clean, free from fly activity and in good condition?

  Yes

  No

  N/A

• Are bar area floors, walls and ceilings clean, in good condition and free from hazards?

  Yes

  No

  N/A

• Are beer engines, drip trays, soda guns, T-bars and line cleaning connectors clean and well maintained?

  Yes

  No

  N/A

• Are till areas clean, organised and in good condition (inc tills, note detectors and printers)?

  Yes

  No

  N/A

• Are glass trollies clean and in good condition with functioning wheels?

  Yes

  No

  N/A

• Are ice dumps and speed rails clean and in good condition?

  Yes

  No

  N/A

• Is all glass shelving clean with appropriate glass matting in place?

  Yes

  No

  N/A

• Are back bar areas, fridges and displays clean and well maintained (inc lighting)?

  Yes

  No

  N/A

• Are all beer dispense nozzles clean and in good working order?

  Yes

  No

  N/A

• For bar areas, are recycling bins set up and labelled to facilitate effective recycling and there is no evidence of contamination.

  Yes

  No

  N/A

• Are all spirits and wines correctly sealed and labelled?

  Yes

  No

  N/A

• Are all products on the bar within BBF date?

  Yes

  No

  N/A

• Is the emergency response plan available and up to date?

  Yes

  No

  N/A

• Has the T-bar layout been checked against the T-Bar plan-o-gram?

  Yes

  No

  N/A

Critical Drink Focus

• Was Corona available on draught?

  Yes

  No

  N/A

• If available, was Corona served in a branded glass?

  Yes

  No

  N/A

• If available, was Corona served with a lime wedge on the rim of the glass?

  Yes

  No

  N/A

• Were Budweiser, Bud Light, Leffe Blonde and Stella available on Draught?

  Yes

  No

  N/A

• Please select which product you purchased as your second pint:

  Yes

  No

  N/A

• Was the second pint served in a branded glass?

  Yes

  No

  N/A

• Were branded glasses available for all 5 BBG draught products?

  Yes

  No

  N/A

• If 'No', please select which branded glasses were not available:

  Yes

  No

  N/A

• Are sufficient numbers of glasses available for the pub to maintain buffer stock equating to 30% of volume?

  Yes

  No

  N/A

• As of the completion of this audit, has an order been placed for the requisite number of glasses required to meet the buffer stock levels?

  Yes

  No

  N/A

• Were the bottle and can products available - there are 8 products to check.

  Yes

  No

  N/A

• If no, please select below which products were not available:

  Yes

  No

  N/A

• Were the bottle and can products visible in fridges – there are 8 products to check.

  Yes

  No

  N/A

• If no, please select below which products were not visible in fridges:

  Yes

  No

  N/A

• Was Bathtub gin available on the back bars?

  Yes

  No

  N/A

Cellar Area

• Are cellar floors, walls and ceiling clean and free from hazards?

  Yes

  No

  N/A

• Is the cellar equipment clean and well maintained?

  Yes

  No

  N/A

• Are all real ales in date as per the suppliers date label and correctly rotated?

  Yes

  No

  N/A

• Are all real ales within their 3 day best beer date and is there evidence of CAT testing to confirm quality if over 3 days?

  Yes

  No

  N/A

• Are all ales being conditioned as per SOP?

  Yes

  No

  N/A

• Are all cellar buoys numbered and is the line cleaning plan accurate, up to date and set up with appropriate cleaning cycles?

  Yes

  No

  N/A

• Is there evidence that line-cleaning is being completed as per SOP?

  Yes

  No

  N/A

• Is the ale cellar within the correct temperature range (11-13°c)?

  Yes

  No

  N/A

• Are all gas canisters safely chained in a secure location or lying flat on the floor with chocks applied?

  Yes

  No

  N/A

• There was no evidence of food, chemicals or other items being stored in the cellar that may taint the taste or aroma of the ales?

  Yes

  No

  N/A

• There was no evidence of pest activity in the ale cellar?

  Yes

  No

  N/A

• There were no other cellar-related issues?

  Yes

  No

  N/A

BOH

• Are DMLB records accurately completed with no evidence of falsification?

  Yes

  No

  N/A

• Are all stock control measures in place and being adhered to?

  Yes

  No

  N/A

• Are BOH corridors, BOH areas and staff facilities clean and tidy and free from hazards?

  Yes

  No

  N/A

• Are all handwash basins clear from obstructions, clean, fully stocked and displaying the correct notices?

  Yes

  No

  N/A

• Are SOPs available on the kitchen and bar tablet?

  Yes

  No

  N/A

• Are all pub security measures in place?

  Yes

  No

  N/A

• Are all energy-management practices in place?

  Yes

  No

  N/A

• Are managers on duty aware of any asbestos on site; if applicable, is this being managed in line with the asbestos management policy and is the most recent survey summary clearly displayed on the office wall?

  Yes

  No

  N/A

• Have all pest contractor recommendations been completed?

  Yes

  No

  N/A

• Are there currently no other maintenance or pest proofing issues?

  Yes

  No

  N/A

• Please state the name of the Duty Manager you spoke to.

  Yes

  No

  N/A

• Please add any additional comments here if required.

  Yes

  No

  N/A

Period Focus 1 & 7

• Are all first aid boxes readily available and fully stocked?

  Yes

  No

  N/A

• Are all controls in place on stairs to prevent the risk of slips, trips and falls and are open banisters suitably protected to reduce the risk of injury to customers?

  Yes

  No

  N/A

• Are all single-step controls in place and are these clearly marked as a hazard (e.g. contrasting nosing, warning signs, lighting, handrails)?

  Yes

  No

  N/A

• Are non-consumable build to levels available and there is no evidence of non con levels being over stocked?

  Yes

  No

  N/A

Period Focus 2 & 8

• Is the management team aware of its latest fire risk assessment/review and is the action plan completed?

  Yes

  No

  N/A

• Have all team members completed the relevant fire refresher training in P1 or P7?

  Yes

  No

  N/A

• If asbestos containing materials are present in the pub have all staff completed their six monthly online refresher training?

  Yes

  No

  N/A

• Are all controls in place for all doors that open outward into the customer area and are these clearly marked as a hazard (e.g., appropriate staff training, warning signs, vision panels, area cordoned off from customers)?

  Yes

  No

  N/A

• Are all old staff files archived correctly and have all 2016 leaver files been sent back to the NDC via confidential waste return?

  Yes

  No

  N/A

• Have the SRA, ASH risk assessment and other risk assessments been reviewed regularly, made site specific and controls implemented, following any incidents?

  Yes

  No

  N/A

• Are the Zero Tolerance on Abuse (FOH) and Antisexual Harassment posters (BOH) clearly displayed?

  Yes

  No

  N/A

• Yes

  No

  N/A

Period Focus 3 & 9

• Are fire escape routes well maintained, with doors and exits well signed and lit?

  Yes

  No

  N/A

• Is all fire-fighting equipment available and well maintained?

  Yes

  No

  N/A

• Are all fire doors in good condition, including intumescent seals?

  Yes

  No

  N/A

• Is the DM aware of how to use the fire alarm and emergency lighting system; are team members knowledgeable about their fire safety responsibilities and confident in the evacuation process, including that for vulnerable people?

  Yes

  No

  N/A

• Are all cellar lifts and hoists being used safely as per SOP (review CCTV)?

  Yes

  No

  N/A

• Are safety barriers available, in good condition and located suitably for use before opening the cellar drop/lift?

  Yes

  No

  N/A

• Are all lift interlock and gate mechanisms in good working order including safeguards?

  Yes

  No

  N/A

• Yes

  No

  N/A

Period Focus 4 & 10

• Are all areas of the door log being completed?

  Yes

  No

  N/A

• Is the CCTV recording a minimum of 31 days?

  Yes

  No

  N/A

• Is there evidence that free pour/dispense training is completed for new starters and refresher training completed periodically?

  Yes

  No

  N/A

• Is CCTV signage in place for any CCTVs in customers’ toilets?

  Yes

  No

  N/A

• Are all single-step controls in place and are these clearly marked as a hazard (e.g. contrasting nosing, warning signs, lighting, handrails)?

  Yes

  No

  N/A

• Do all low ceiling height hazards have appropriate controls in place e.g. guarding of the hazard, appropriate warning signage, completion of the low ceiling height risk assessment (if applicable), staff training etc.

  Yes

  No

  N/A

Period Focus 5 & 11

• Is the barring log up to date and in use in the licensing folder?

  Yes

  No

  N/A

• Have the SRA, ASH risk assessment and other risk assessments been reviewed regularly, made site specific and controls implemented, following any incidents?

  Yes

  No

  N/A

• Are the Zero Tolerance on Abuse (FOH) and Antisexual Harassment posters (BOH) clearly displayed?

  Yes

  No

  N/A

• Are all areas of the licensing folder complete and up to date?

  Yes

  No

  N/A

• Is the DM aware of where the pub’s safety policies are located?

  Yes

  No

  N/A

• Are all toilet-check sheets being retained on site?

  Yes

  No

  N/A

• Are non-consumable build to levels available and there is no evidence of non con levels being over stocked?

  Yes

  No

  N/A

Period Focus 6 & 12

• Are those common trends highlighted in the last six months’ A&Is and RIDDORs being managed?

  Yes

  No

  N/A

• Are all A&Is being logged within 48 hours and worded appropriately?

  Yes

  No

  N/A

• Are safety barriers available, in good condition and located suitably for use before opening the cellar drop/lift?

  Yes

  No

  N/A

• Are all lifts and hoists in good working order, with a current certificate and safety warning stickers available (including passenger lifts)?

  Yes

  No

  N/A

• Are all cellar lifts and hoists being used safely as per SOP (review CCTV)?

  Yes

  No

  N/A