Title Page

  • Brand & Ops Review

  • Store

  • Conducted on

  • Review Completed By

Visuals

First Impressions

  • Windows Clean and Well Presented

  • A Board Well Presented & Correct Messaging

  • Pavement Clean and Swept

  • Door Clean, Correct Position, Heater Correct Setting and Mat Clean

  • Signage On and Working

  • Awnings Out and Clean

  • Screens Well Presented

  • Outside Furniture Well Presented and Clean

Front of House

  • Tables Clean, Good Condition and Correct Displays (Day & Night, Table Talkers, to spec)

  • Chairs and Booth Seats Clean and Good Condition

  • Sauces Out, Full and Cleaned

  • Service Station Correctly Stocked and Clean

  • Cages and Displays Clean and Stocked

  • Floor, Walls and Ceiling Clean

  • Al Lightbulbs Working, Pendants Clean and Correct Setting (Day & Night)

  • Music Correct Levels and Playlist

  • Retail Well Displayed, Priced and Clean

  • High Chairs Clean and in Good Condition

  • Temperature at Correct Levels and Air Con Filters Clean

  • Drink Display Correct (Bar Top)

  • Till Area Well Displayed, InMoment Visible

Behind the Line

  • Lighting Correct and Clean

  • Line Glass Clean

  • Food Well Presented and Available

  • Displays Fresh and Well Presented

  • Hand Wash Sink Stocked

  • Margarita Machine Working and Stocked

  • Chip Warmer and Cupboard Stocked and Clean

  • Fridges Clean and Working

  • Food Labeled, Correctly Stored, In Date and Rotated

  • Floor Clean and Under/ Behind Units

Staff

  • Manager Available and Visible. Correct Uniform and Well Presented

  • Staff Correct Uniform, Well Presented and Tidy

  • Service Happy and Staff Smiling

  • Host Visible and Interacting (if possible)

Product

Food

  • Pinch Tests Done on all Meats, Guacamole

  • Stock Levels Correct

Product Tasting

  • Check for quality, taste, made to spec

  • Chicken

  • Steak

  • Barbacoa

  • Pork

  • Rice

  • Beans

  • Salsa

  • Pepper & Onions

  • Guacamole

Filing

  • Temperature Records for Line Completed and Correct

  • Probe Available and Calibrated

  • Cleaning Records Complete and Signed Off

Back of House

Toilets

  • Clean and Well Presented

  • Well Stocked

  • Fully Working

  • Air Vents Clean

  • Mirrors Clean

  • Air Freshener Working

  • Bins Clean

Prep Kitchen

  • Floors, Walls and Surfaces Clean

  • Dry Stock Stored Correctly

  • All Equipment Well Maintained, Clean and Working

  • Temperature Logs Complete and Accurate

  • Cleaning Records Completed, Signed Off and Accurate

  • Temperature Probe Available, Working and Calibrated

  • Hand Wash Sink Clean and Stocked

  • Food Correctly Stored in Fridges, Labeled, In Date and Rotated

  • Food Lifts Clean

  • Par Level Sheets Complete and Correct

Office

  • Clean, Organised and Well Presented

  • Door Locked

  • All Money in Safe and Safe Locked

  • Banking Complete

  • TUFF Cards locked in Safe

  • Safe Count Sheet Complete

  • Tills and Floats Reconciled

  • Overs and Unders within Tollerance

Files

  • Repairs and Issues Logged and Reported

Health and Safety

  • Risk Assessments Complete

  • Fire Control Sheet Complete

  • Fire Evacuation Drills Complete

  • Visual Electrical Checks Complete

  • Store Fire Risk Assessments Complete

  • Sale of Alcohol Authorisation Complete

  • EcoLab Folder Signed Off and Actioned

  • Allergen Sheet Available

Communication

  • Communication Board Correct

  • Pre Shift Briefs Complete

Personnel Files

  • Crew Member Cover Sheet Complete

  • Signed Contract

  • Copy of Passport

Service

Just Right

  • Customer Journey to Spec

  • Service Friendly and Staff Smiling

  • Correct Food Offered

  • Food Built Correctly

  • Correct Descriptions on Meat

  • Correct Descriptions on Salsa

  • Burrito Rolled Correctly

  • Food Well Presented and to Spec

  • Staff Knowledgable on Products

  • Correct Up Selling at Till

  • Food Ordered (2 Dishes Minimum)

  • Time from Warmer to Till

  • Quality of Dish One

  • Quality of Dish Two

  • Quality of Dish Three

  • Quality of Dish Four

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.