Brand Management Standards

• Week number

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• SOM

Morning Operation

• Route Metrics - Up to date? (Please check preferred postcode list has been updated)

  Yes

  No

  N/A

• Unavailability- Up to date? (Soft copy and signed copy should be complete)

  Yes

  No

  N/A

• Daily log - 20% check - Please add comments

  Yes

  No

  N/A

• Morning Brief

  Verbal

  Text

  Both

  None

• UTR

  Poor

  Average

  Good

  Outstanding

• Process - Flow of morning operation

  Poor

  Average

  Good

  Outstanding

• Efficiency

  Poor

  Average

  Good

  Outstanding

Health & Safety

• PPE

  Poor

  Average

  Good

  Outstanding

• Cages - Stacked too high? / Returning cages / Applying brakes / Moving cages

  Poor

  Average

  Good

  Outstanding

• Yard Safety - Hazard lights / Speed limit / Parked safely

  Poor

  Average

  Good

  Outstanding

Documentation & Operation

• DA sheets - Signature / Vehicle reg / Date etc

  Poor

  Average

  Good

  Outstanding

• Working Space - Clear desk policy

  Poor

  Average

  Good

  Outstanding

• Route Fulfilment - Route commitment honoured?

  Yes

  No

  N/A

• Site Coverage - Target 10-15% - Please add comments

  Yes

  No

  N/A

• Dropbox archiving - Naming Structure / Archiving / Trackers - check 20% records

  Poor

  Average

  Good

  Outstanding

Staff & Budgeting

• Managing Staff Rota

  Poor

  Average

  Good

  Outstanding

• Budgeting - Within Budget?

  Yes

  No

  N/A

Working Regulations

• DA

  Yes

  No

  N/A

• Supervisor

  Yes

  No

  N/A

• Site Manager

  Yes

  No

  N/A

Growth

• Growth plan achieved?

  Yes

  No

  N/A

DA pool

• Poor DA pool less than 25%

  Yes

  No

  N/A

• Retraining paperwork completed? Please add comments

  Yes

  No

  N/A

Site Diary

• Brief register - check 2 briefs

  Yes

  No

  N/A

• Site diary completed?

  Yes

  No

  N/A

On road DA audit

• On road DA audit completed? Please add comments

  Yes

  No

  N/A

Compliance

• Application pack compliance

  Poor

  Average

  Good

  Outstanding

• Recruitment tracker updated?

  Yes

  No

  N/A

Initiatives

• Recruitment Source

  Head Office

  Referrals - DA

  Referrals - Other

  Self Generated

DA Feedback

• DA No. 1)

• DA No. 2)

• DA No. 3)

• DA No. 4)

• DA No. 5)

Supervisor Feedback

• Supervisor No. 1)

• Supervisor No. 2)

AMZL Feedback

• Ops Manager

• Shift Manager

• DSM