Brand Standards Audit

• Soho

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

Entrance & Lounge

• Is the entrance clean?

  Yes

  No

  N/A

• Are the glass doors clean?

  Yes

  No

  N/A

• Any damage to the carpet?

  Yes

  No

  N/A

• Are the lights working?

  Yes

  No

  N/A

• Is the ambient temperature comfortable and appropriate for the area?

  Yes

  No

  N/A

• Is the scent noticeable and pleasant?

  Yes

  No

  N/A

• Is the music on and appropriate for the area?

  Yes

  No

  N/A

• Are there any maintenance issues to report?

  Yes

  No

  N/A

• Is the lounge area clean and tidy?

  Yes

  No

  N/A

• Are the bins clean?

  Yes

  No

  N/A

• Is there any damage to the furniture?

  Yes

  No

  N/A

Concierge, NFF, Retail

• Were you greeted by the concierge team?

  Yes

  No

  N/A

• Where the concierge team wearing presentable clothing?

  Yes

  No

  N/A

• Was the concierge desk clutter free and only relevant information displayed?

  Yes

  No

  N/A

• Was the front of house floor clean?

  Yes

  No

  N/A

• Were the gates functioning properly? Any issues?

  Yes

  No

  N/A

• IS there any furniture issue with the concierge?

  Yes

  No

  N/A

• Are the lights working?

  Yes

  No

  N/A

NFF

• Is NFF area convenient for members?

  Yes

  No

  N/A

• Are all stock full and products labelled correctly?

  Yes

  No

  N/A

• Are the NFF interacting with members?

  Yes

  No

  N/A

• Are the NFF team well presented?

  Yes

  No

  N/A

• Is the area clean and tidy?

  Yes

  No

  N/A

• Are NFF team greeting and interacting with members?

  Yes

  No

  N/A

• Are the lights working?

  Yes

  No

  N/A

• Is there any maintenance issue?

  Yes

  No

  N/A

Retail

• Is the retail area clean and tidy?

  Yes

  No

  N/A

• Is the retail place fully stocked and presentable?

  Yes

  No

  N/A

• Do all products have price tag or label detailing the cost of the item and any relevant product codes?

  Yes

  No

  N/A

• Is there any maintenance issues?

  Yes

  No

  N/A

Male changing room

• Is the changing room area clean and tidy? Floor, walls, mirrors, vends and Air con units?

  Yes

  No

  N/A

• Is the area odour free?

  Yes

  No

  N/A

• Are the lights working?

  Yes

  No

  N/A

• Are the hairdryers working? Are they clean and dust free?

  Yes

  No

  N/A

• Is the ambient temperature comfortable and appropriate for the changing room?

  Yes

  No

  N/A

• Are screens working and displaying the correct marketing signs?

  Yes

  No

  N/A

• Are the lockers clean and functioning? Are hangers in?

  Yes

  No

  N/A

• Is the clock displaying the correct time?

  Yes

  No

  N/A

• Are the HK team greeting members and presentable?

  Yes

  No

  N/A

• Are towels fully stocked up?

  Yes

  No

  N/A

• Is the scale working?

  Yes

  No

  N/A

• Are the swimsuit dryer clean and functioning?

  Yes

  No

  N/A

• Are the Iron clean, working and ready for use?

  Yes

  No

  N/A

• Are the toiletries fully stock?

  Yes

  No

  N/A

• Is there any damage to the furniture?

  Yes

  No

  N/A

• Is there any maintenance issue to report?

  Yes

  No

  N/A

Toilets

• Are the lights working?

  Yes

  No

  N/A

• Is the toilet area clean and tidy?

  Yes

  No

  N/A

• Are the toilets clean?

  Yes

  No

  N/A

• Are the toilets odour free?

  Yes

  No

  N/A

• Are the hand towels fully stocked?

  Yes

  No

  N/A

• Is the bin clean and empty?

  Yes

  No

  N/A

• Are the toilet papers fully stocked?

  Yes

  No

  N/A

• Is there any maintenance issue to report?

  Yes

  No

  N/A

Showers

• Are the lights working?

  Yes

  No

  N/A

• Are the showers clean? Are the shower cubicles and shower heads free of grime, mould and limescale?

  Yes

  No

  N/A

• Are the showers odour free?

  Yes

  No

  N/A

• Is there hot water available?

  Yes

  No

  N/A

• Are the shower products fully stocked and well presented?

  Yes

  No

  N/A

• Is there any maintenance issues to report?

  Yes

  No

  N/A

Female changing room

• Is the changing room area clean and tidy? Floor, walls, mirrors, vends and Air con units?

  Yes

  No

  N/A

• Is the area odour free?

  Yes

  No

  N/A

• Are the lights working?

  Yes

  No

  N/A

• Are the hairdryers, straighteners and curlers working? Are they clean and dust free?

  Yes

  No

  N/A

• Is the ambient temperature comfortable and appropriate for the changing room?

  Yes

  No

  N/A

• Are screens working and displaying the correct marketing signs?

  Yes

  No

  N/A

• Are the lockers clean and functioning? Are hangers in?

  Yes

  No

  N/A

• Are the HK team greeting members and presentable?

  Yes

  No

  N/A

• Are towels fully stocked up?

  Yes

  No

  N/A

• Is the scale working?

  Yes

  No

  N/A

• Are the swimsuit dryer clean and functioning?

  Yes

  No

  N/A

• Are the Iron clean, working and ready for use?

  Yes

  No

  N/A

• Are the toiletries fully stock?

  Yes

  No

  N/A

• Is there any damage to the furniture?

  Yes

  No

  N/A

• Is there any maintenance issue to report?

  Yes

  No

  N/A

Toilets

• Are the lights working?

  Yes

  No

  N/A

• Is the toilet area clean and tidy?

  Yes

  No

  N/A

• Are the toilets clean?

  Yes

  No

  N/A

• Are the toilets odour free?

  Yes

  No

  N/A

• Are the hand towels fully stocked?

  Yes

  No

  N/A

• Is the bin clean and empty?

  Yes

  No

  N/A

• Is the bin clean and empty?

  Yes

  No

  N/A

• Are the toilet papers fully stocked?

  Yes

  No

  N/A

• Are the sanitary products fully stocked?

  Yes

  No

  N/A

• Is there any maintenance issue to report?

  Yes

  No

  N/A

Showers

• Are the lights working?

  Yes

  No

  N/A

• Are the showers clean? Are the shower cubicles and shower heads free of grime, mould and limescale?

  Yes

  No

  N/A

• Are the showers odour free?

  Yes

  No

  N/A

• Is there hot water available?

  Yes

  No

  N/A

• Are the shower products fully stocked and well presented?

  Yes

  No

  N/A

• Is there any maintenance issues to report?

  Yes

  No

  N/A

Poolside

• Are the lights working?

  Yes

  No

  N/A

• Is the poolside clean and tidy?

  Yes

  No

  N/A

• Are there correct signs around?

  Yes

  No

  N/A

• Is the ambient temperature comfortable for the poolside?

  Yes

  No

  N/A

• Is the pool water temperature comfortable and appropriate for swimming?

  Yes

  No

  N/A

• Are the pool accessories arranged neatly?

  Yes

  No

  N/A

• Is the clock display the correct time?

  Yes

  No

  N/A

• Is there any maintenance issue to report?

  Yes

  No

  N/A

Male Sauna

• Are the lights working?

  Yes

  No

  N/A

• Is the sauna at the correct temperature?

  Yes

  No

  N/A

• Is the sauna clean?

  Yes

  No

  N/A

• Any damage to the furniture or door?

  Yes

  No

  N/A

• Any maintenance issues to report?

  Yes

  No

  N/A

Male Steam Room

• Are the lights working?

  Yes

  No

  N/A

• Is the steam room at the correct temperature and producing an appropriate amount of steam?

  Yes

  No

  N/A

• Does the scent pump working?

  Yes

  No

  N/A

• Is the steam room clean?

  Yes

  No

  N/A

• Are there any maintenance issues to report?

  Yes

  No

  N/A

Female Sauna

• Are the lights working?

  Yes

  No

  N/A

• Is the sauna at the correct temperature?

  Yes

  No

  N/A

• Is the sauna clean?

  Yes

  No

  N/A

• Any damage to the furniture or door?

  Yes

  No

  N/A

• Any maintenance issues to report?

  Yes

  No

  N/A

Female Steam Room

• Are the lights working?

  Yes

  No

  N/A

• Is the steam room at the correct temperature and producing an appropriate amount of steam?

  Yes

  No

  N/A

• Does the scent pump working?

  Yes

  No

  N/A

• Is the steam room clean?

  Yes

  No

  N/A

• Are there any maintenance issues to report?

  Yes

  No

  N/A

Permanent Locker Area

• Is the area clean?

  Yes

  No

  N/A

• Are all the lockers functioning? Is there any repair needed?

  Yes

  No

  N/A

Freeweights floor

• Is the area clean and tidy? Are mirrors clean?

  Yes

  No

  N/A

• Is the equipment presented neatly?

  Yes

  No

  N/A

• Is the equipment functioning well?

  Yes

  No

  N/A

• Is the water fountain working and the area is clean?

  Yes

  No

  N/A

• Are the towels fully stocked? are they well presented?

  Yes

  No

  N/A

• Are the wipes available?

  Yes

  No

  N/A

• Is the first Aid kit available and fully stocked?

  Yes

  No

  N/A

• Is the ambient temperature comfortable?

  Yes

  No

  N/A

• Is the music on and appropriate?

  Yes

  No

  N/A

• Is there any maintenance issues to report?

  Yes

  No

  N/A

Resistance Floor

• Is the area and machines clean?

  Yes

  No

  N/A

• Is the equipment functioning well?

  Yes

  No

  N/A

• Is the equipment presented neatly?

  Yes

  No

  N/A

• Does the screen display correct marketing sign?

  Yes

  No

  N/A

• Is the music on and appropriate?

  Yes

  No

  N/A

• Is the PT desk clean and tidy?

  Yes

  No

  N/A

• Is any damage to the furniture?

  Yes

  No

  N/A

• Is the water fountain work?

  Yes

  No

  N/A

• Is the Boxing ring clean and tidy?

  Yes

  No

  N/A

Cardio Floor

• Are the lights working?

  Yes

  No

  N/A

• Are all the cardio machines functioning?

  Yes

  No

  N/A

• Does the iPad working and displaying correctlt?

  Yes

  No

  N/A

• Does the screen work and display correctly?

  Yes

  No

  N/A

• Is the temperature comfortable for the activities?

  Yes

  No

  N/A

• Does water fountain work?

  Yes

  No

  N/A

• Is the music on and appropriate?

  Yes

  No

  N/A

• Are the sweat towels fully stocked and presented neatly?

  Yes

  No

  N/A

Rig

• Are the lights working?

  Yes

  No

  N/A

• Is the Rig area clean and tidy?

  Yes

  No

  N/A

• Is the equipment presented neatly?

  Yes

  No

  N/A

• Is there any damage to the equipment?

  Yes

  No

  N/A

• Is the TV displaying correctly?

  Yes

  No

  N/A

• Is the Defib and First Aid kit available and fully stocked? Does Defib have appropriate charge?

  Yes

  No

  N/A

• Any maintenance issues to report?

  Yes

  No

  N/A

• Are the wipes available and fully stocked?

  Yes

  No

  N/A

Brewer Studio

• Are the lights and LED lights working?

  Yes

  No

  N/A

• Is the ambient temperature comfortable?

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Is the studio clean and odour free?

  Yes

  No

  N/A

• Is equipment presented neatly?

  Yes

  No

  N/A

• Are the towels available, stocked fully and neatly?

  Yes

  No

  N/A

• Is the sound system working?

  Yes

  No

  N/A

• Are wipes fully stocked?

  Yes

  No

  N/A

• Is there any maintenance issues to report?

  Yes

  No

  N/A

Sherwood Studio

• Is the studio clean and tidy?

  Yes

  No

  N/A

• Is the AirMax unit on and working?

  Yes

  No

  N/A

• Is the AirMax unit functioning and free of dust?

  Yes

  No

  N/A

• Is the equipment presented neatly?

  Yes

  No

  N/A

• Is the instructor control panel on and working?

  Yes

  No

  N/A

• Is the TV screen working?

  Yes

  No

  N/A

• Is the digital clock working?

  Yes

  No

  N/A

• Is the tablet displaying the classes correctly and functioning?

  Yes

  No

  N/A

• Is the sound system working?

  Yes

  No

  N/A

• Are sweat towels fully stocked?

  Yes

  No

  N/A

• Is there any maintenance issues to report?

  Yes

  No

  N/A

Hypoxic Chamber

• Are the lights working?

  Yes

  No

  N/A

• Is the ambient temperature comfortable?

  Yes

  No

  N/A

• Is the studio clean?

  Yes

  No

  N/A

• Are the machines presented neatly and all functioning?

  Yes

  No

  N/A

• Is the sound system working?

  Yes

  No

  N/A

• Does the screen work?

  Yes

  No

  N/A

• Is the altitude?

  Yes

  No

  N/A

• Is the area odour free?

  Yes

  No

  N/A

• Any maintenance issues to report?

  Yes

  No

  N/A

Recovery Area

• Are the lights working?

  Yes

  No

  N/A

• Is the area clean? Is floor clean and free of dust? Are mirrors clean?

  Yes

  No

  N/A

• Is the equipment presented neatly?

  Yes

  No

  N/A

• Are the Normatech legs in the concierge and working?

  Yes

  No

  N/A

• Is the InBody working?

  Yes

  No

  N/A

• Are the wipes available and fully stocked?

  Yes

  No

  N/A

Walkways and corridors

• Are the lights working?

  Yes

  No

  N/A

• Are the stairs clean and tidy?

  Yes

  No

  N/A

• Are the staircases clean? Glasses clean and free from fingerprints?

  Yes

  No

  N/A

• Any maintenance issues to report?

  Yes

  No

  N/A

Medical Centre

• Is the main area clean and tidy?

  Yes

  No

  N/A

• Are the main room area's lights working?

  Yes

  No

  N/A

• Is the main area odour free?

  Yes

  No

  N/A

• Is the ambient temperature comfortable?

  Yes

  No

  N/A

• Are the room lights of the rooms working?

  Yes

  No

  N/A

• Are the treatment rooms clean and tidy?

  Yes

  No

  N/A

• Are there any maintenance issues to report?

  Yes

  No

  N/A

Cycle Studio

• Are the lights working?

  Yes

  No

  N/A

• Is the instructor's control panel on and working?

  Yes

  No

  N/A

• Is the temperature comfortable?

  Yes

  No

  N/A

• Is the studio clean?

  Yes

  No

  N/A

• Is the sound system working?

  Yes

  No

  N/A

• Are wipes available and fully stocked?

  Yes

  No

  N/A

• Are the bikes reset to the default positioning and do they each have a sweat towel?

  Yes

  No

  N/A

• Is there any maintenance issues to report?

  Yes

  No

  N/A