Audit
Correct name on PDA?
Site survey - does the PDA Locations,Numbers& Products match the site?
If survey and site do not match,has the service person put in a RED ALERT to have it changed?
Introduction: Does the service person introduce themselves and sign in and out?
Is the service person Asking and Acquiring a Signature and name on the PDA or scanned if Barcoded?
Feedback to customer: Is Vandal damage reported & Red Alert Raised?
Correct Branding of products?
Cleanliness of units: Have all units serviced been cleaned correctly?
All unit serviced are functioning correctly(if not RED ALERT raised)?
Treatments: All scheduled treatments on site completed?
W.C treatments completed as per service handbook?
Urinal treatments completed as per service handbook?
Air fresheners: all scheduled units on site service as per service handbook?
Soap dispensers: All scheduled unit on site filled,cleaned and operating correctly?
Sharps units: All scheduled units on site service as per service handbook?
Smokers please: All scheduled units on site serviced as per hand book?
Vending units: All scheduled unit on site service as per service handbook?
Sanitary/Nappy: All scheduled units on site changed over?
Are all auto lids on site activated and in good working order?
Eco-Pink Treatment.Sanitiser and sleeve all serviced as per service handbook?
Hand Dryers: all cleaned correctly,free from lint and operating correctly?
Location/placement: correct according to paper work?
Correct Fixing and Branding Labels attached?
Clean up of area?
Was all waste taken away from site?
Was the site left in a clean and tidy manner?
Correct operation: All units installed in good working order?
Was the customer effectively communicated with?
Are We Servicing as per your expectation?
Have you needed to contact the office outside of any scheduled services?
Finish
Enter agreed actions in point form based on audit findings
