Brand Standards Check

• Document No.

• Conducted on

  Date

• Prepared by

• Persons Spoken To

• Manager Sinature

  Sign

Restaurant Exterior

• Windows & external doors sparkling & clean, glass and brass

  Yes

  No

• All outside tables and chairs clean and undamaged

  Yes

  No

• Heaters are working, if gas powered there is enough gas

  Yes

  No

  Not applicable

• Outside litter free and barriers and windbreakers in a good state of repair with the logos facing outward

  Yes

  No

  Not applicable

External Table Set Up

• Beer bible on each table

  Yes

  No

  Not applicable

• Ashtrays available on each table

  Yes

  No

  Not applicable

• Service Station containing:<br> Drinks/Food/Dessert Menu<br> Salt & Pepper<br> Cutlery available<br> Napkins<br> Condiments

  Yes

  No

  Not applicable

External Marketing

• Menu box clean and in good repair with the menu clearly displayed

  Yes

  No

• Signage in good repair with no damage to logos or lettering

  Yes

  No

• A-Board clean and in good repair showing the correct day part message

  Yes

  No

  Not applicable

Restaurant Interior

Furniture, fixtures and fittings

• All tables, chairs, sofas and fixed seating clean and in good condition

  Yes

  No

• All lights and fittings working, with shades clean and free of insects

  Yes

  No

• Mirrors sparkling and streak free

  Yes

  No

• Plants are regularly watered and all dead leaves or flowers removed

  Yes

  No

• Table set up - cutlery on left on top of napkin, salt & pepper, Beer Bible, candle for the evening
  
  

• All tables are clean and laid correctly

  Yes

  No

Displays

• 

• Bar and back bar displays free of clutter, shelves and bottles free of dust, all bottle labels facing forward

  Yes

  No

• 

• Waiter stations clutter free, with extra food, drink and dessert menus to hand. Extra Beer Bibles available

  Yes

  No

• No cleaning products are on view

  Yes

  No

• Music played at a suitable level from company provided hard drive

  Yes

  No

• Restaurant at a comfortable temperature for our guests

  Yes

  No

• Sufficient clean and smear free cutlery and crockery available

  Yes

  No

• Coffee machine clean and working

  Yes

  No

Other Areas

• Toilets clean, fully stocked and fresh smelling

  Yes

  No

• Sinks (and around) sparkling, taps working, hot and cold water available

  Yes

  No

• Open kitchen - chefs in clean whites, looking professional

  Yes

  No

  Not applicable

• Open kitchen - well presented - no clutter

  Yes

  No

  Not applicable

Service

• Team members smiling

  Yes

  No

• Team member knowledgable on menu able to recommend and up selling

  Yes

  No

• Food delivered in a timely manner

  Yes

  No

Food First

Food item 1

• Tastes as expected

  Yes

  No

• Delivered to spec

  Yes

  No

• Take photo

  Media

Food item 2

• Tastes as expected

  Yes

  No

• Delivered to spec

  Yes

  No

• Take photo

  Media