Title Page

  • 2017 BSA - Sheraton | HSKP

  • Created by Parthian Yogarajah | IT Manager | Sheraton Gateway Toronto

General Guestroom

  • Laundry/Dry Cleaning Service available at least 5 days

  • Make a Green Choice Collateral meets standard

  • Guestroom recycling meets brand standard

Guestroom

Guestroom 1 (QA required 3 rooms)

  • Guest Room 1 (Enter guest room#)

  • Smoke detector functional<br><br>External Notes:<br>Smoke detector functional<br><br>Mark N/A if any of the following:<br><br>No mechanism to test<br>Smoke detector will activate the total hotel alarm system if tested<br>Check that smoke detector is present<br><br>Ask if testing the smoke detector will activate the hotel alarm system:<br><br>If YES, DO NOT TEST - Mark N/A<br>If NO, continue testing and push test button, listen for the alert<br>NOTE: Testing may cause the hotel alarm/pre-alarm/fire panel system to activate<br><br>Mark NO if any of the following:<br><br>Smoke detector does not sound alarm when tested<br>Smoke detector missing

  • Entry door safety features are fully functional<br><br>External Notes<br>Entry door safety features are fully functional<br><br>All guest room/suite entry doors must have:<br><br>Deadbolt<br>Evacuation graphics<br>Entry doors that open directly to the exterior/outside are not required to have evacuation graphics posted<br>Secondary locking device/Safety latch (e.g. chain latch, night latch, additional deadbolt)<br>Self-closing device (must be functional, if present)<br>View port<br>Determine if entry door is self-closing or not<br><br>Check all self-closing doors in the following manner:<br><br>Attempt the following steps once for each door:<br>Open door 90 degrees<br>Release door<br>Door must close and latch/lock on first attempt<br>Engage deadbolt and secondary locking device<br>If signage indicates presence of an automatic deadbolt, deadbolt must automatically engage<br>Open door to ensure deadbolt and secondary locking device/Safety latch operates properly<br>It is acceptable for an automatic deadbolt to release upon opening<br>Look through the view port to ensure visibility<br>Check all doors without self-closing devices in the following manner:<br><br>Attempt the following steps for each door:<br>Engage deadbolt and secondary locking device/Safety latch<br>If automatic deadbolt present, verify deadbolt engaged<br>Open door to ensure deadbolt and secondary locking device/Safety latch operates properly<br>It is acceptable for an automatic deadbolt to release upon opening<br>Look through the view port to ensure visibility/functionality<br>It is acceptable for view port to have operational cover<br><br>Mark NO if any of the above criteria is not met

  • Sheraton Signature bed: Presentation meets brand standard<br><br>External Notes<br>Sheraton Signature bed: Presentation meets brand standard<br><br>Sheraton signature bed must meet brand specification:<br><br>Duvet cover & insert<br>Down blanket<br>Two (2) Sheets<br>Mattress pad/protector<br>Mattress and boxspring/bedbase<br>All-white bed skirt<br>Mark NO if any of the above criteria is not met<br><br>

  • Sheraton Signature bed: Pillows meet brand standard<br><br>External Notes<br>Sheraton Signature bed: Pillows meet brand standard<br>Sheraton signature bed must meet brand specification:<br>King beds:<br><br>(4) King size pillows<br>2 feather/down stacked on top of 2 hypoallergenic<br>Queen beds:<br><br>(4) Queen size pillows<br>2 feather/down stacked on top of 2 hypoallergenic<br>Double beds:<br><br>(4) Standard size pillows<br>2 feather/down stacked on top of 2 hypoallergenic<br>Mark NO if any of the above criteria is not met

  • Bedside charging meets standard<br><br>External Notes<br>Bedside charging meets standard<br><br>Bedside charging must minimally include:<br><br>One (1) AC power outlet<br>One (1) USB power port<br>Mark NO if any of the above criteria is not met

  • Closet meets brand standard<br><br>External Notes<br>Closet meets brand standard<br><br>Mark N/A if checking an Occupied room<br><br>Closet must minimally include:<br><br>Hangers<br>Six (6) open-hook hangers<br>Four (4) hangers with clips<br>If robe(s) is hung in closet, robe hanger(s) is in addition to number specified here<br>One (1) laundry form<br>One (1) laundry bag<br>Iron<br>Ironing board (AP, EUR, MEA, US/CAN)<br>Iron and ironing board available upon request (CALA)<br>One (1) luggage rack or luggage bench<br>Two (2) pairs of slippers (AP)<br>Closets in Suites/Club level rooms must minimally include (Does not apply to standard guestrooms in All Suite Properties<br><br>All amenities listed above plus<br>Shoe horn (CALA: Suites)<br>Shoe mitt (EUR, MEA)<br>One (1) pair of slippers (Suites: CALA, EUR, MEA)<br>Mark NO if any of the above criteria is not met<br>

  • Bathrobes are available per standard<br><br>External Notes<br>Bathrobes are available per standard<br><br>Mark N/A if room is in US/CAN if in a standard room<br><br>Bathrobe must minimally include:<br><br>One (1) bathrobe is present in each guestroom (AP, EUR, MEA)<br>Club level, Suites & SPG Preferred rooms must include:<br><br>A minimum of one (1) robe per occupant (CALA, US/CAN)<br>Suites must provide a minimum of two robes (EUR, MEA)<br>It is acceptable for bathrobe to be located in bathroom, closet or bedroom<br><br>Mark NO if any of the above criteria is not met

  • Complimentary Coffee and Tea program meet standard<br><br>External Notes<br>Complimentary Coffee and Tea program meet standard<br><br>Mark N/A if hotel has voucher program for coffee in place (CALA, EUR, MEA)<br><br>Complimentary In-room coffee/tea maker is present and located in the guestroom<br><br>It is not acceptable to be located in the bathroom<br>Complimentary coffee & Tea products must minimally meet brand specification and include:<br><br>US/CAN<br><br>Minimum of three (3) premium quality coffee servings<br>Two (2) regular<br>One (1) decaf<br>Minimum of two (2) tea bags<br>One (1) regular tea bag<br>One (1) decaf<br>CALA<br><br>Minimum of two (2) premium quality coffee servings<br>One (1) regular<br>One (1) decaf<br>Minimum of four (4) tea bags<br>EUR, MEA<br><br>Minimum of four (4) premium quality coffee servings<br>Two (2) regular<br>Two (2) decaf<br>Minimum of six (6) tea bags<br>One (1) decaf<br>AP<br><br>Minimum of two (2) premium quality coffee servings<br>Minimum of four (4) tea bags<br>ALL CONTINENTS:<br><br>Coffee set up must minimally include:<br><br>Condiments minimally include:<br>Two (2) Sugar<br>Two (2) Sugar free sweetener<br>Two (2) Creamer (UHT milk/creamer or powder)<br>It is acceptable for Brazil to provide creamer alternative<br>Two (2) hot beverage stirrers<br>Teaspoons may replace stirrers (AP, EUR, MEA)<br>Two (2) napkins<br>Two (2) ceramic mugs (AP, CALA, EUR, MEA)<br>(2) To Go cups (EUR, MEA, US/CAN)<br>If to go cups present must have lid and heat protective sleeve<br>Mark NO if any of the above criteria is not met

  • Complimentary bottled water provided in guestroom meets standard<br><br>External Notes<br>Complimentary bottled water provided in guestroom meets standard<br><br>Mark N/A if hotel offers minimum 75 television channels and does not offer complimentary water (US/CAN)<br><br>Complimentary bottled water must minimally include:<br><br>Standard rooms:<br><br>Complimentary Water must minimally:<br>One (1) bottle<br>Placed visibly<br>Placed on coaster indicating bottle is complimentary<br>In all guestroom/suites (This includes standard guestrooms in all-suite properties)(US/CAN)<br>Regions where water is not portable<br>Two (2) additional bottles of water free of charge in the bathroom<br>Club Level, SPG Preferred and suite rooms (does not apply to standard guestrooms in all Suite Properties)<br><br>Two (2) complimentary bottles of water<br>Placed visibly out in the guestroom<br>Replenished daily<br>In countries where water is not portable, a total of four (4) complimentary bottles are required<br>Mark NO if any of the above criteria is not met

  • Bottled water for sale provided in guestroom meets standard<br><br>External Notes<br>Bottled water for sale provided in guestroom meets standard<br><br>Mark N/A for Suites<br><br>Bottled water must minimally include<br><br>Standard rooms:<br><br>One (1) for sale bottle of water must be present in all guestrooms (US/CAN)<br>All for sales bottles include appropriate hang tag denoting bottle is for sale<br>For sale bottles of water in guestroom is not priced above $5.00 USD<br>At minimum, one (1) 'for sale' bottle of water is provided in each guestroom unless available in refreshment center or listed for sale within the 'stock-on-demand' beverage menu (CALA, EUR, MEA)<br>All for sale bottles include appropriate hang tags denoting bottle is for sale unless they are in the refreshment center or listed on the refreshment center menu for those properties with stock on demand refreshment centers<br>Mark NO if any of the above criteria is not met

  • Guestroom collateral meets standard<br><br>External Notes<br>Guestroom collateral meets standard<br><br>Guestroom collateral must minimally include:<br><br>Compendium holder<br>On-Demand Amenities list<br>"Do Not Disturb" hanger (can be electronic)<br>Guest Services Directory<br>In addition to the printed version, interactive guest services directory may be provided via television<br>TV Channel Listing<br>It is acceptable if on TV<br>Branded pen and notepad are placed by at least one telephone<br>Telephone pricing card<br>Old and new collateral may not be mixed in the same guestroom<br><br>Mark NO if any of the above criteria is not met

  • Clock/radio meets standard<br><br>External Notes<br>Clock/radio meets standard<br><br>Clock/radio must minimally be:<br><br>Present in each guestroom<br>A digital clock is acceptable if property provides separate radio services through the TV/entertainment system (AP)<br>If constant display of time, radio channels and wake up call function is available through TV, this meets the intent of the clock/radio standard (EUR, MEA)<br>Suites must include a high-quality sound system in living/parlor area per divisional specification (Does not apply to standard guestroom in All Suite Properties)<br><br>Mark NO if any of the above criteria is not met

  • Guestroom televisions meet standards<br><br>External Notes<br>Guestroom televisions meet standards<br><br>Guestroom television must minimally be:<br><br>Present<br>40-inch flat panel LED/LCD backlit television<br>48 inch upon replacement no later than January 2022<br>Suite guestrooms (2 days or more) additionally must minimally include:<br><br>Additional television in living room/parlor<br>48-inch flat panel LED/LCD backlit television<br>Mark NO if any of the above criteria is not met

  • TV Programming meets brand standard<br><br>External Notes<br>TV Programming meets brand standard<br><br>TV Programming meets brand specification<br><br>Property offers free-to-guest television channels<br>Minimum of 75 free-to-guest channels (US)<br>Complimentary HD programming (US/CAN)<br>Interactive Program Guide in place (e.g. pay per view) (US/CAN)<br>Television channel listing is displayed on-screen or available via in-room collateral<br>Current SPGtv video is played on a continuous loop on a dedicated channel<br>Turn-on channel must be<br><br>In US/CAN or where interactive entertainment system is in place<br>Turn-on channel is the SPG welcome channel (preferred) or<br>TV menu selection screen/pay-per-view page<br>Where interactive entertainment system is NOT in place<br>Turn-on channel must be the SPG welcome channel (not applicable in China)<br>Mark NO if any of the above criteria is not met

  • Guestroom telephone meets standard<br><br>External Notes<br>Guestroom telephone meets standard<br><br>Guestroom telephone's must minimally include<br><br>One (1) cordless or two (2) corded phones, and one phone line (AP, EUR, MEA, US/CAN)<br>Where one (1) telephone is in place<br>Must be cordless<br>Speakerphone capability<br>At bedside (if bedside is not an option, placement must be on the desk)<br>Two (2) telephones, and one phone line (CALA)<br>Desk phone must have speakerphone capability<br>Voicemail must be available for all guest telephone(s)<br>Telephone faceplate(s) is according to brand guidelines<br>Club & Suites<br><br>Club level rooms offer complimentary toll-free and local phone calls (threshold billing applies after 60 seconds) (AP, US/CAN)<br>Suites offer complimentary toll-free and local phone calls (threshold billing applies after 60 seconds) (AP, CALA, US/CAN)<br>Mark NO if any of the above criteria is not met

  • Refreshment center meets brand standard<br><br>External Notes<br>Refreshment center meets brand standard<br><br>Mark N/A if refreshment center is not present (US/CAN)<br><br>If present, refreshment center must minimally include/be:<br><br>Either pre-stocked or stocked upon replacement (US/CAN)<br>Refreshment Center must be pre-stocked (AP, MEA)<br>Refreshment Center can be either pre-stocked or stocked upon guest request (CALA, EUR)<br>Mark NO if any of the above criteria is not met

  • Refreshment Center amenities meet standards<br><br>External Notes<br>Refreshment Center amenities meet standards<br><br>Mark N/A if refreshment center is not present (US/CAN)<br><br>If present, Refreshment Center must minimally include:<br><br>Two (2) Branded coasters<br>Two (2) Napkins<br>Two (2) Single-use stir sticks<br>High-quality wine and bottle opener: if required per refreshment center content<br>Two (2) Wine glasses (if wine is provided in refreshment center) (AP, CALA, EUR, MEA)<br>Two (2) Rock glasses (AP, CALA, EUR, MEA(<br>Two (2) Stemless wine glasses and two (2) hygienically-sealed plastic disposable cups<br>Ice bucket and tray required to be placed in guestroom only in properties where ice machines are located on guestroom floors<br>Mark NO if any of the above criteria is not met

  • Refreshment Center setup meets standard<br><br>External Notes<br>Refreshment Center setup meets standard<br><br>Mark N/A if refreshment center is not present or pre-stocked (CALA, EUR, MEA, US/CAN)<br><br>If present and pre-stocked, Refreshment Center offerings must minimally include:<br><br>AP<br>Water - A minimum of 2 bottles of still water and a minimum of 2 bottles of sparkling water<br>Beer: A minimum of 2 bottles/cans<br>Soft Drinks: A minimum of 1 bottle/can of Cola and non-cola (each)<br>Juices: A minimum of 1 orange and 1 other juice<br>Snacks: A minimum of 2 variety<br>If spirits are offered, a minimum of 1 appropriate mix per spirit is required<br>CALA, EUR, MEA<br>Snack food items<br>Sparkling and still water<br>Soft drinks and juices<br>Premium beer<br>It is acceptable for Saudi Arabia and Kuwait to not serve alcoholic beverages<br>US/CAN<br>Snack food items<br>Sparking and still water<br>Soft drinks and juices<br>Premium beer<br>Mark NO if any of the above criteria is not met

  • Ice bucket set-up meets standard<br><br>External Notes<br>Ice bucket set-up meets standard<br><br>Mark N/A if ice machine is not accessible on guest floors<br><br>If ice machines present on guest floors all guestrooms must minimally have:<br><br>(1) Ice bucket with plastic bag and lid<br>(1) Tray<br>Mark NO if any of the above criteria is not met

  • Guestroom beverage supplies in place meet standard (US/CAN)<br><br>External Notes<br>Guestroom beverage supplies in place meet standard (US/CAN)<br><br>Mark N/A if any of the following:<br><br>If refreshment center is not present<br>Property in AP, CALA, EUR, MEA<br>Where refreshment center is not present the following must be included:<br><br>Two (2) stemless wine glasses or water glasses with coasters and<br>Two (2) hygienically-sealed disposable plastic cups<br>Where ice machines are present on guest floors, ice bucket and trays are in place<br><br>Mark NO if any of the above criteria is not met

  • In-room Dining menu and door hanger are available<br><br>External Notes<br>In-room Dining menu and door hanger are available<br><br>Guestroom must minimally include:<br><br>A compendium insert with in-room dining options<br>Doorknob breakfast menu<br>Mark NO if any of the above criteria is not met

  • Room/Suite is free of pests

  • Bedroom/Bathroom Odor is neutral

  • Bedroom Cleanliness - Doors/Walls/Baseboards/Mirrors/Artwork

  • Bedroom Condition - Doors/Walls/Baseboards/Mirrors/Artwork

  • Bedroom Cleanliness - Ceiling

  • Bedroom Condition - Ceiling

  • Bedroom Cleanliness - Flooring/Carpet<br><br>External Notes<br>Bedroom Cleanliness - Flooring/Carpet<br><br>Dampen a washcloth slightly<br><br>To dampen cloth:<br><br>Take a clean white washcloth and unfold it completely<br>With sink stopper engaged, fill sink with 1 inch of water<br>Let water drain completely out of sink<br>Use open clean white washcloth to dry sink<br>Washcloth should be only slightly damp<br>Fold washcloth into quarters<br>Ensure all the drapes/blackouts are opened and all lights are turned on<br><br>To complete carpet test/hard surface floor test:<br><br>Position yourself in a high traffic area away from the main entry<br>Place your back towards the window/sliding glass door<br>Kneel and with medium pressure take 5 swipes 12 inches long in same area with a back and forth motion<br>While kneeling, hold washcloth at arm's length to evaluate washcloth<br>It is acceptable for carpet dyes/colors transfer on washcloth if it is the only item clearly visible (e.g. dirt is not present)<br><br>You must use a separate clean, white, dry washcloth for each room/suite<br><br>Check underneath the beds (if applicable)<br><br>Check carpet, carpet base, hard surface floor and transition strip<br><br>Mark NO if any of the following:<br><br>Any cleanliness issues<br>Dirt is clearly visible on the washcloth

  • Bedroom Condition - Flooring/Carpet

  • Bedroom Cleanliness - Closet Area/Ironing Board/Iron/Safe

  • Bedroom Condition - Closet Area/Ironing Board/Iron/Safe

  • Bedroom Cleanliness - Coffee Set Up/Ice Bucket/Trays/Accessories/Refrigerator/ Microwave/Mini Bar/Wet Bar

  • Bedroom Condition - Coffee Set Up/Ice Bucket/Trays/Accessories/Refrigerator/ Microwave/Mini Bar/Wet Bar

  • Bedroom Cleanliness - Case Goods - Dresser/Nightstands/End Coffee Tables

  • Bedroom Condition - Case Goods - Dresser/Nightstands/End Coffee Tables

  • Bedroom Cleanliness - Telephone/Clock/Audio Equipment/Television(s)/Remote Control/Collateral

  • Bedroom Condition - Telephone/Clock/Audio Equipment/Television(s)/Remote Control/Collateral

  • Bedroom Cleanliness - Desk/Desk Chair/Trashcan(s)

  • Bedroom Condition - Desk/Desk Chair/Trashcan(s)

  • Bedroom Cleanliness - Upholstered Furniture (Chairs/Ottoman/Sofa)

  • Bedroom Condition - Upholstered Furniture (Chairs/Ottoman/Sofa)

  • Bedroom Cleanliness - Lamps/Lighting

  • Bedroom Condition - Lamps/Lighting

  • Bedroom Cleanliness - Windows/Window Treatments

  • Bedroom Condition - Windows/Window Treatments

  • Bedroom Cleanliness - HVAC/Ventilation<br><br>External Notes<br>Bedroom Cleanliness - HVAC/Ventilation<br><br>In rooms with multiple PTAC/HVAC units, select (1)PTAC/HVAC unit to evaluate<br><br>Check controls, control cover, filter, sides, top and vents<br><br>Mark NO if any cleanliness issues are noted

  • Bedroom Condition - HVAC/Ventilation<br><br>External Notes<br>Bedroom Condition - HVAC/Ventilation<br><br>Turn on the PTAC or adjust the HVAC unit thermostat and check that the following settings are operational and quiet:<br><br>Low and high heat<br>Low and high cool<br>Fan only<br>Ask an associate to remove the cover of the PTAC unit or gain access to the HVAC (if accessible) and check the following:<br><br>Coils appear to be free of dust and soil build-up<br>Drain pan free of mildew<br>Filter has minimal dust build-up<br>Condenser, fins and coils are free of ice build-up<br>It is acceptable for:<br><br>Pleated filters to have less than 1/4" build-up in crevasse<br>Screen filters to have 80% or less of surface area covered<br>HVAC closets/areas must be kept clean and in good condition<br><br>Check controls, control cover, sides, tops and vents<br><br>Mark NO if any of the following:<br><br>All settings or unit not operational<br>Condition issues

  • Bedroom Cleanliness - Balcony/Patio Furniture/Area

  • Bedroom Condition - Balcony/Patio Furniture/Area

  • Bedroom Cleanliness - Headboard/Bed Frame/Mattress/Box spring

  • Bedroom Condition - Headboard/Bed Frame/Mattress/Box spring

  • Bedroom Cleanliness - Bedding/Linens/Pillows/Shams/Coverlets/Free of Wrinkles

  • Bedroom Condition - Bedding/Linens/Pillows/Shams/Coverlets

Bathroom

  • Bathroom amenities meets standard<br><br>External Notes<br>Bathroom amenities meets standard<br><br>Bathroom amenities minimally include:<br><br>Free-standing hair dryer<br>Wastebasket<br>No plastic bag lines (AP, CALA, US/CAN)<br>Soap dish<br>Facial tissue<br>Tissue box cover<br>Toilet tissue<br>Two water glasses on coasters or glass caps (AP, CALA, EUR, MEA)<br>Club Level rooms & Suites (All-Suite properties - does not apply to standard guestrooms)<br><br>Magnifying make-up/shaving mirror<br>Premium hair dryer meets brand specification

  • Glasses meet standards (US/CAN)<br><br>External Notes<br>Glasses meet standards (US/CAN)<br><br>Mark N/A if property is in AP, CALA, EUR, MEA<br><br>Bathroom area must minimally include:<br><br>(4) Glasses<br>Two (2) hygienically-sealed disposable plastic cups<br>Two (2) water glasses with coasters<br>Mark NO if any of the above criteria is not met

  • Branded bath amenities meets standard<br><br>External Notes<br>Branded bath amenities meets standard<br><br>Bath amenity product line must be either: (US/CAN, CALA, EUR, MEA)<br><br>Shine or<br>It is acceptable for Argentina, Brazil, Venezuela and Ecuador to use alternative to Shine<br>Refreshed amenity line (Le Grand Bain)<br>It is acceptable for Argentina, Brazil, Venezuela and Ecuador to use alternative to Le Grand Bain<br>Sine and Le Grand Bain bath amenities may not me mixed in the same guestroom (CALA, US/CAN)<br><br>All Continents<br><br>Standard room amenities must minimally include:<br><br>Shampoo<br>Conditioner<br>Body lotion<br>One (1) Body wash (AP, EUR, MEA)<br>One (1) Bar of soap (AP, EUR, MEA)<br>Two (2) Bars of soap (CALA, US/CAN)<br>Resorts must minimally include the following additional bathroom amenities:<br><br>Body wash<br>Body scrub<br>Club Level, Suites & SPG Preferred guestrooms must minimally include the following additional amenities (Does not apply to standard guestrooms in All Suites Properties):<br><br>Body wash<br>Vanity Pack<br>Mouthwash (Suites only)<br>Shaving kit (Club and Suite only). Note: Shave cream only acceptable (US/CAN)<br>Shower cap (Club and Suite only - EUR, MEA)<br>Make-up remover (Europe - Club & Suite only)<br>Mark NO if any of the above criteria is not met

  • Bath terry meets standard<br><br>External Notes<br>Bath terry meets standard<br><br>Bath terry must minimally be/include:<br><br>Single Bed:<br><br>One (1) bath mat<br>Two (2) large bath towels<br>Two (2) hand towels<br>Two (2) wash clothes<br>One (1) bath sheet (US/CAN; Suites/Club AP)<br>Two beds<br><br>One (1) bath mat<br>Three (3) large bath towels<br>Three (3) hand towels<br>Three (3) wash clothes<br>One (1) bath sheet (US/CAN; Suites/Club AP)<br>Old and new terry specification may not be mixed in the same guestroom<br><br>Mark NO if any of the above criteria is not met

  • Bathroom Cleanliness - Doors/Walls/Baseboards

  • Bathroom Condition - Doors/Walls/Baseboards

  • Bathroom Cleanliness - Ceiling

  • Bathroom Condition - Ceiling

  • Bathroom Cleanliness - Floor

  • Bathroom Condition - Floor

  • Bathroom Cleanliness - Sink/Counter/Shelves/Faucets

  • Bathroom Condition - Sink/Counter/Shelves/Faucets

  • Bathroom Cleanliness - Mirrors/Lighting/Light Fixtures

  • Bathroom Condition - Mirrors/Lighting/Light Fixtures

  • Bathroom Cleanliness - Vents/Exhaust Fans

  • Bathroom Condition - Vents/Exhaust Fans

  • Bathroom Cleanliness - Toilet

  • Bathroom Condition - Toilet

  • Bathroom Cleanliness - Fixtures (Towel Bars/Hairdryers/Amenity Tray/Waste Can/Tissue Holder/Toilet Tissue Holder)<br>

  • Bathroom Condition - Fixtures (Towel Bars/Hairdryers/Amenity Tray/Waste Can/Tissue Holder/Toilet Tissue Holder)

  • Bathroom Cleanliness - Linens/Terry

  • Bathroom Condition - Linens/Terry

  • Bathroom Condition - Shower Curtain/Shower Doors/Shower Rod

  • Bathroom Cleanliness - Shower Curtain/Shower Doors/Shower Rod

  • Bathroom Cleanliness - Bathtub/Shower Enclosures/Plumbing Fixtures

  • Bathroom Condition - Bathtub/Shower Enclosures/Plumbing Fixtures

Public Restrooms

  • All public restrooms amenities meet standard and are fully stocked<br><br>External Notes<br>All public restrooms amenities meet standard and are fully stocked<br><br>Mark N/A if any of the following:<br><br>All public restrooms are under complete renovation and not available for guest use<br>Hotel does not have public restrooms<br>Public restroom amenities must minimally include:<br><br>Soap dispenser<br>Hand towels and/or hair dryers<br>Toilet paper<br>Safety-type ashtray, where smoking is allowed<br>Wastebasket<br>Facial tissue<br>Amenities must be fully stocked<br><br>Mark NO if any of the above criteria is not met

  • Public Restrooms Cleanliness - Floor

  • Public Restrooms Condition - Floor

  • Public Restrooms Cleanliness - Walls/Doors/Ceiling/Vents/Lighting/Partitions

  • Public Restrooms Condition - Walls/Doors/Ceiling/Vents/Lighting/Partitions

  • Public Restrooms Cleanliness - Toilets/Urinals

  • Public Restrooms Condition - Toilets/Urinals

  • Public Restrooms Cleanliness - Sinks/Vanity/Mirrors

  • Public Restrooms Condition - Sinks/Vanity/Mirrors

  • Public Restrooms Cleanliness - Furniture/Equipment/Décor Items

  • Public Restrooms Condition - Furniture/Equipment/Décor Items

Elevator

  • Elevators Cleanliness - General

  • Elevators Condition - General

Corridors

  • Corridors/Stairways Cleanliness - Floor

  • Corridors/Stairways Condition - Floor

  • Corridors/Stairways Cleanliness - Walls/Doors/Ceiling/Vents/Lighting/Windows/Treatments

  • Corridors/Stairways Condition - Walls/Doors/Ceiling/Vents/Lighting/Windows/Treatments

  • Corridors/Stairways Cleanliness - Furniture/Equipment/Décor Items

  • Corridors/Stairways Condition - Furniture/Equipment/Décor Items

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