Title Page

  • 2017 BSA - Sheraton | Spa

  • Created by Parthian Yogarajah | IT Manager | Sheraton Gateway Toronto

Spa

  • Hotel has a Spa?

  • Spa meets brand standard<br><br>External Notes<br>Spa meets brand standard<br><br>Mark N/A if any of the following:<br><br>Hotel does not have a spa<br>Spa is a licensed concept<br>Spa is under complete renovation and not available for guest use<br>Spa must minimally include<br><br>Minimum of four treatment rooms<br>Reception area<br>Changing rooms<br>Relaxation area<br>Water-based amenity (sauna, steam or other)<br>Music is playing in treatment rooms and public spaces<br>Mark NO if any of the above criteria is not met

  • Spa amenities meet standard<br><br>External Notes<br>Spa amenities meet standard<br><br>Mark N/A if any of the following:<br><br>Hotel does not have a spa<br>Spa is a licensed concept<br>Spa is under complete renovation and not available for guest use<br>Spa amenities include:<br><br>Sheraton branded robes<br>Hair dryer<br>Slippers<br>White towels<br>Bath amenities<br>Shampoo<br>Body wash<br>Conditioner<br>Lotion<br>Filtered and/or bottled water<br>Mark NO if any of the above criteria is not met

  • Shine Spa treatments meet standard<br><br>External Notes<br>Shine Spa treatments meet standard<br><br>Mark N/A if any of the following:<br><br>Hotel does not have a spa<br>Hotel does not have a Shine spa<br>Spa is a licensed concept<br>Spa is under complete renovation<br>All treatments begin with a Foot Bath<br><br>Shine Spa includes minimally (4) signature treatments:<br><br>Massage<br>Body<br>Facial<br>Hands & Feet<br>Randomly select a signature treatment and ask associate to describe the treatment<br><br>Review treatment collateral for the 4 Shine signature treatments<br><br>Mark NO if any of the above criteria is not met

  • Shine Spa collateral meets standard<br><br>External Notes<br>Shine Spa collateral meets standard<br><br>Mark N/A if any of the following:<br><br>Hotel does not have a spa<br>Hotel does not have a Shine spa<br>Spa is a licensed concept<br>Spa is under complete renovation and not available for guest use<br>Sine Spa collateral in Brand Voice<br><br>Mark NO if any of the above criteria is not met

  • Shine Spa offer design and sensory elements meet standard<br><br>External Notes<br>Shine Spa offer design and sensory elements meet standard<br><br>Mark N/A if any of the following:<br><br>Hotel does not have a spa<br>Hotel does not have a Shine spa<br>Spa is a licensed concept<br>Spa is under complete renovation<br>Shine Spa design and sensory elements<br><br>Treatment room features:<br>White treatment bed Linens<br>Signature Sheraton Laurel Leaf Duvet<br>Glow Board is featured in the Spa Reception Area and guests are invited to leave comments<br>Randomly select treatment room and verify all above<br><br>Mark NO if any of the above criteria is not met

  • Spa/ Relaxation Room Cleanliness - Floor

  • Spa/Relaxation Room Condition - Floor

  • Spa/Relaxation Room Cleanliness - Walls/Doors/Ceiling/Windows/Treatments

  • Spa/Relaxation Room Condition - Walls/Doors/Ceiling/Windows/Treatments

  • Spa/Relaxation Room Cleanliness - Furniture/Equipment/Decor items

  • Spa/Relaxation Room Condition - Furniture/Equipment/Decor items<br>

Spa - Locker Room

  • Spa Locker Room Restroom/Shower Facility Cleanliness - Floor

  • Spa Locker Room Restroom/Shower Facility Condition - Floor

  • Spa Locker Room Restroom/Shower Facility Cleanliness - Walls/Doors/Ceiling/Windows/Treatments

  • Spa Locker Room Restroom/Shower Facility Condition - Walls/Doors/Ceiling/Windows/Treatments

  • Spa Locker Room Restroom/Shower Cleanliness - Furniture/Equipment/Decor items

  • Spa Locker Room Restroom/Shower Condition - Furniture/Equipment/Decor items

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