Business Operating Document - Non-Conformance Report

Title Page

SECTION ONE TO BE COMPLETED BY THE PERSON IDENTIFYING THE NON-CONFORMANCE

31-167 Rev 8 NCN Form C.Hall 11/10/2021
Raised By (full name required)
Date Raised
Categorisation
- Category A = High Priority - NCN Completion within 30 days
- Category B = Low Priority - NCN Completion within 60 days
NCN Number
Problem Title
Quantity
Associated information: SO# / WO# / PO# / Customer Case #
Department/ Process
Problem Title
Quantity
Associated information: SO# / WO# / PO# / Customer Case #
Description of related Part / Product
Type of NCN (please select one box)
- Audit finding
- Supplier Reject
- Customer Compliant
- Process Issue
- Concession
NCN Cost (£)
Part /Product Nunber
Pump Type
- GIMAEX RSDM 150 SKID UNIT
- GODIVA PUMP TEMPLATE
- PORTABLE PUMP 1700 L/MIN AL
- PRIMA T.P. CAFS GM. 1.24:1 R
- PTO SMART-CAFS 50 24V BAR
- KP MULTI PRESSURE GM
- PORTABLE PUMP 1200L/MIN GM
- PORTABLE PUMP 1700 L/MIN GM
- KP MULTI PRESSURE AL
- GODIVA CONFIG PUMP TEMPLATE
- PRIMA 6000L/MIN SP GM
- KP MULTI PRESSURE AL
- PRIMA T.P.CAFS GM. 1.24:1 R
- PORTABLE PUMP 1700 L/MIN AL
- PTO SMART CAFS 100 12V BAR
- PUMP 6010 L/MIN TP GM
- PRIMA T.P.CAFS AL. 1.24:1 D
- PRIMA T.P.CAFS GM. 1.24:1 R
- PRIMA T.P.CAFS AL. 1.24:1 R
- PUMP-3000L/MIN TWIN PRESS. AL
- SP VEHICLE PUMP AL. SELECT
- TP VEHICLE PUMP AL. SELECT
- SP VEHICLE PUMP GM. SELECT
- TP VEHICLE PUMP GM. SELECT
- PRIMA T.P.CAFS AL 1.24:1 D
- KP MULTI PRESSURE GM
- MOTORTRUCK CAFS+PROP FOAM
- PORTABLE PUMP 1200L/MIN GM
- PORT.PUMP ELEC ST/HAND PRIME
- PORTABLE PUMP 1700 L/MIN AL
- PORTABLE PUMP 1200L/MIN AL
- PRIMA T.P.CAFS GM. 1.24:1 R
- PRIMA T.P.CAFS AL. 1.24:1 R
- KP MULTI PRESSURE AL
- PORTABLE PUMP 1200L/MIN AL
- PRIMA T.P.CAFS AL. 1.40:1 R
- PRIMA T.P.CAFS AL. 1.24:1 R
- PRIMA T.P.CAFS GM. 1.24:1 R
- PTO SMART-CAFS 100 24V BAR
- PC2A EV03 PUMP PARTS
- PC2A EV06 PUMP PARTS
- PRIMA SP CAFS AL 1.24:1 RIGHT
- PC1A EV03 PUMP PARTS
- KP MULTI PRESSURE AL
- PTO SMART-CAFS 100 24V BAR
- PUMP UNIT (6500 L/MIN) AL
- PORTABLE PUMP 1700 L/MIN AL
- PORTABLE PUMP 1200L/MIN AL
- PRIMA SP CAFS50 CAN ALUMINIUM
- PRIMA SP CAFS50 CAN BRONZE
- PRIMA MP CAFS50 CAN ALUMINIUM
- PRIMA MP CAFS50 CAN BRONZE
- PRIMA SP CAFS100 CAN ALUMINIUM
- PRIMA SP CAFS100 CAN BRONZE
- PRIMA SP CAFS200 CAN ALUMINIUM
- PRIMA SP CAFS200 CAN BRONZE
- PRIMA MP CAFS100 CAN ALUMINIUM
- PRIMA MP CAFS100 CAN BRONZE
- PRIMA MP CAFS200 CAN ALUMINIUM
- PRIMA MP CAFS200 CAN BRONZE
- PORTABLE PUMP 1700 L/MIN GM
- PRIMA T.P.CAFS GM. 1.24:1 R
- PRIMA T.P.CAFS GM. 1.59:1 R
- PTO SMART-CAFS 200 24V
- PTO SMART-CAFS 50 12V BAR
- GP8/5 FACELIFT
- PTO SMART-CAFS 100 24V BAR
- PRIMA T.P. CAFS AL 1.40: R
- PORTABLE PUMP UNIT
- PTO SMART-CAFS 50 24V
- PRIMA T.P.CAFS AL. 1.24:1 R
- PRIMA T.P. CAFS GM. 1.80:1 R
- PRIMA T.P.CAFS GM. 1.24:1 R
- PRIMA 3000L/MIN SP AL
- KP MULTI PRESSURE GM
- TP GODIVA PRIMA VEHICLE PUMP
- KP MULTI PRESSURE AL
- PTO SMART-CAFS 50 24V
- PRIMA T.P.CAFS AL. 1.24:1 R
- PRIMA SP CAFS 1.24:1 LEFT
- PRIMA T.P. CAFS GM. 1.40:1 R
- JKMS-1-B2 MORITA
- JKMS-1-B2 MORITA W/O CLUTCH
- PRIMA SP CAFS200 AL 1.40:1 L
- PRIMA T.P.CAFS AL. 1.24:1 R
- PRIMA SP CAFS AL 1.59:1 RIGHT
- PRIMA SP CAFS AL 1.24:1 RIGHT
- PUMP-2000L/MIN TWIN PRESS. GM
- KP MULTI PRESSURE GM
- PRIMA T.P. CAFS GM. 1.24:1 R
- JKMS-1-B2 MORITA
- MZI-JKMS-01 PUMP ASSY
- JKMS-1-B2 MORITA W/O CLUTCH
- 50FB-U PEDESTAL PUMP
- PORTABLE 500L/MIN (NAVAL)
- PORTABLE PUMP UNIT
- PORTABLE PUMP 1200L/MIN AL
- PORTABLE PUMP UNIT 1200 L/MIN
- PORTABLE PUMP 1200 L/MIN GM
- PORTABLE PUMP L/MIN AL
- PORTABLE PUMP 1200L/MIN AL
- PORTABLE PUMP 1200L/MIN GM
- PORTABLE PUMP 1700 L/MIN AL
- PORTABLE PUMP 1700L/MIN GM
- PORTABLE PUMP(250L/MIN)AL B&S
- PORTABLE PUMP UNIT
- PORT.PUMP ELEC ST/HAND PRIME
- PORT.PUMP HAND ST/EXH'T PRIME
- PORT.PUMP HAND ST/HAND PRIME
- PORT.PUMP HAND ST/HAND PRIME
- PORTABLE PUMP UNIT
- PORT.PUMP ELEC ST/HAND PRIME
- PORTABLE PUMP UNIT
- PORT PUMP - HAND START & PRIME
- PORTABLE PUMP UNIT
- PORT.PUMP HAND ST/HAND PRIME
- PORTABLE PUMP UNIT (TWIN)
- PUMP 1500 GPM GM
- KP SINGLE PRESSURE AL
- KP SINGLE PRESSURE GM
- KP MULTI PRESSURE AL
- KP MULTI PRESSURE AL
- KP MULTI PRESSURE GM
- PTO SMART-CAFS 100 24V BAR
- PTO SMART-CAFS 100 24V MPA
- PTO SMART-CAFS 100 12V BAR
- PTO SMART-CAFS 100 24V BAR
- PTO SMART-CAFS 100 24V BAR 6.5
- PTO DRIVEN F/LOGIX CAFS 24VOLT
- PTO SMART-CAFS 80 24V BAR
- PTO SMART-CAFS 80 24V MPA
- SINGLE PRESSURE PUMP AL.
- PRIMA 2000L/MIN SP AL
- PRIMA 4000L/MIN SP AL CHINA
- PRIMA 4000L/MIN SP AL
- PRIMA 6000L/MIN SP AL
- SINGLE PRESSURE PUMP GM.
- PRIMA SP VEHICLE PUMP
- PRIMA 2000L/MIN SP GM
- PRIMA 3000L/MIN SP GM
- PRIMA 4000L/MIN SP GME 1 ITEMS
- CONV. MAN TO E-PNEU X-OVER 24V
- TWIN PRESSURE VEHICLE PUMP AL.
- PUMP-2000L/MIN TWIN PRESS.AL.
- PUMP 3000L/MIN TWIN PRESS.AL
- TP GODIVA PRIMA VEHICLE PUMP
- TWIN PRESSURE VEHICLE PUMP GM.
- PUMP-2000L/MIN TWIN PRESS. GM
- PUMP-3000L/MIN TWIN PRESS GM
- PUMP 4010 L/MIN TP GM
- PRIMA SP CAFS AL 1.24:1 DOWN
- PRIMA SP CAFS AL 1.40:1 LEFT
- PRIMA SP CAFS AL 1.40:1 RIGHT
- PRIMA SP CAFS AL 1.40:1 RIGHT
- PRIMA SP CAFS 50 GM 1.40 R
- PRIMA SP CAFS GM 1.24:1 DOWN
- PRIMA SP CAFS GM 1.40 L
- PRIMA SP CAFS200 GM 1.40:1 L
- PRIMA SP CAFS200 GM 1.40:1 R
- PRIMA T.P.CAFS AL. 1.80:1 L
- PRIMA T.P.CAFS AL. 1.24:1 R
- PRIMA T.P.CAFS AL. 1.24: 1 D
- PRIMA T.P.CAFS AL. 1.24:1 D
- PRIMA T.P.CAFS AL. 1.24:1 R
- PRIMA T.P.CAFS AL. 1.24:1 R
- PRIMA T.P.CAFS AL. 1.24:1 R
- PRIMA T.P.CAFS AL. 1.40:1 R
- PRIMA T.P.CAFS AL 1.24: 1 R
- PRIMA T.P.CAFS AL. 1.97: 1L
- PRIMA T.P.CAFS AL. 1.40:1 R
- PRIMA T.P.CAFS AL. 1.24:1 L
- PRIMA T.P.CAFS AL. 1.24:1 R
- PRIMA T.P.CAFS AL 1.24:1 R
- PRIMA T.P.CAFS AL 1.59:1 R
- PRIMA T.P.CAFS AL 1.24:1 R
- PRIMA T.P.CAFS AL. 1.24:1 R
- PRIMA T.P.CAFS AL 1.24:1 R
- PRIMA T.P.CAFS AL. 1.24:1 D
- PRIMA T.P.CAFS AL. 1.40:1 D
- PRIMA T.P.CAFS AL. 1.97:1 D
- PRIMA T.P.CAFS AL 1.24:1 D
- PRIMA T.P. CAFS AL 1.40: R
- PRIMA T.P.CAFS GM. 1.24:1 R
- PRIMA T.P.CAFS AL. 1.24:1 R
- PRIMA T.P.CAFS GM. 1.24:1 L
- PRIMA T.P.CAFS GM. 1.24:1 R
- PRIMA T.P.CAFS GM. 1.40:1 R
- PRIMA T.P.CAFS GM. 1.24:1 R
- PRIMA T.P.CAFS AL. 1.24:1 R
- SWP, TP, JACINTO, INTERSCHUTZ
- SWP, SP, BAI, INTERSCHUTZ
- PTO SMART-CAFS 100 24V MPA
- RMB PEDESTAL PUMP
- PUMP-4000L/M S.P. AL.1.80:1 R
- 40000 PUMP WITH SMARTCAFS200
- PUMP-4000L/M 3P AL. 2.16:1 L
- PORTABLE PUMP UNIT 1200L/MIN A
- PORTABLE PUMP 1700L/MIN GM
- PORTABLE PUMP UNIT(T) ESP MINI
- KP MULTI PRESSURE GM
- PTO SMART-CAFS 80 12V BAR
- PRIMA SP CAFS AL 1.24:1 DOWN
- PRIMA SP CAFS 1.24:1 DOWN
- PRIMA SP CAFS AL 1.80:1 RIGHT
- PRIMA SP CAFS AL 1.24:1 DOWN
- PRIMA SP CAFS200 AL 1.40:1 R
- PRIMA SP CAFS AL 1.40:1 DOWN
- PRIMA SP CAFS200 GM 1.40:1 R
- PRIMA SP CAFS200 GM 1.24:1 R
- PRIMA T.P.CAFS AL. 1.80:1 R
- PRIMA T.P.CAFS AL. 1.24: 1 D
- PRIMA T.P.CAFS AL. 1.24:1 D
- PRIMA T.P.CAFS AL. 1.24:1 R
- PRIMA T.P. CAFS GM. 1.24:1 R
- PRIMA 3000L/MIN SP AL
Associated Customer Name/ Supplier Name
- SHIMA AMERICAN COR+Z2:Z115PORATION"
- East Sussex
- Accequip
- Angloco Limited
- APPLICATIONS ENGINEERING LTD
- AQS
- ASSEMBLED ELECTRONICS SOLUTIONS
- AWG
- AWG -V-
- AYAR MAKINA
- Babcock International Group
- BAI - Brescia Antincendi International Srl
- BAI BRESCIA ANTINCENDI IN
- BEDFORDSHIRE & LUTON
- BRIGGS & STRATTON UK LTD
- Brilliant Trading (shanghai) Company Limited
- Buckinghamshire Fire & Rescue Service
- CAERBONT AUTOMOTIVE INSTS
- Cambridgeshire Fire & Rescue
- CARL HENKAL Gmbh &CO
- CHINA OUTSOURCING
- Chuanxiao
- CIXI HUILI MACHINER & ELECTRIC
- Corodex Agencies Co. LLC
- COVINGTON
- DALIAN HYA INTERNATIONAL
- DEREK LANE
- DiviTec srl Antincendi
- DKL TECH RUBBER PROD LTD
- Dorset & Wiltshire Fire and Rescue
- DRAYCAST
- DRAYCAST/MIDD
- DRAYDALE
- East Sussex Fire Brigade HQ
- Emergency One (UK) Ltd
- EVO INSTRUMENTATION LTD
- FASTENAL EUROPE
- Feumotech AG
- FIBRE-TECH INSULATION LTD
- Fire Stuff 365 t/a Fire 247
- FOLLY MILL ENGINEERING LTD
- Fraser Fire & Rescue
- GAAM Emergency Products
- Gallin SAS
- Gardner Denver
- GARDNER DENVER
- GLOBAL SINGLE SOURCE LTD
- Godiva / In House
- Hale Products
- HIGH PRECISION MOTOR PRODUCTS LTD
- HYDRAULIC HOSE ENG LIMITED
- Hydrofast
- Hydroni
- IDEX Dinglee Technology (Tianjin) Co., Ltd.
- IDEX INDIA
- Imperial Commercials
- Ind Solutions
- ISIS FLUID CONTROLS LTD
- IST TECHNOLOGIES LTD
- ITURRI, S.A.
- Jacinto Marques de Oliveira Sucrs. Lda
- Janes Enterprise
- Jing Tung
- K&N Filters
- Kombinasi ERA SDN BHD
- L.A.M. De Figueiredo
- LANCASHIRE FIRE & RESCUE SERVICE
- Leicestershire Fire Service
- MACFARLANES
- MAGIRUS CAMIVA s.a.s.
- Manchester Fire
- Marce Fire Fighting Technology
- MAURICE PINCOFF
- MAYR TRANSMISSIONS LTD
- Merseyside Fire & Rescue Authority
- MIDD ENGINEERING
- MIDLAND SOURCING SOLUTIONS LIM
- Mini Gears
- Mohammed Jalal & Sons
- Morita Corporation
- Morita Corporation
- MPJ FABRICATIONS LTD
- MTM PRODUCTS LIMITED
- NAFFCO
- Norfolk Fire Service
- NR ENGINEERING LTD
- OXFORDSHIRE FIRE SERVICE
- PEPPERL& FUCHS GB LTD
- PHILL HOLDEN
- PINCOFF
- PK Engineering
- Plover Eng Ltd
- PRECICRAFT COMPONENTS
- PRECISION MANUFACTURER CO LTD
- Protec Camerfield Ltd
- RAFFENDAY
- Ransomes Jacobsen Ltd
- Royal Danish Air Force
- S C Romprim SA
- SANDAWANA CASTINGS LTD
- Saurus OY
- SOCODES
- SINCLAIR & RUSH LIMITED
- Sidhean Teoranta
- Sinoscan
- Solsons
- SPIROTECH
- SPRING MASTER
- SUMMIT INSTRUMENTS LTD
- SUPPLIER RETURN
- SURREY FIRE & RESCUE
- Szczesniak Special vehicles Ltd
- TAMREX oy
- TECNI-FORM LTD
- THERMEX LIMITED
- TOC LIMITED
- TRECARN ENGINEERING LTD
- Twiflex Ltd
- UNIDENTIFIED SUPPLIER
- VECTA
- VENHILL ENGINEERING
- Venson Herts Ltd
- W H Bence Coachworks
- WALTER FRANK & SONS LTD
- WARNER Electric
- Wawrzaszek Iss (Eur)
- WEBBO
- WISS
Details of Concern – what was the issue that raised the concern? (provide as much information as possible inc. any photos or reports)
Containment Action – what did you do to isolate the issue?
NCN Sent to Owner
- Adam Smith
- Alan Champ
- Ashley Rolfe
- Chris Hall
- Clive Bennet
- Craig Reeves
- Dave Gledrie
- Gabriela Melichian
- Gavin Coleman
- Laura Feltham
- Lewis Maynard
- Meredith Lewis
- Michael Halder
- Mike Tingey
- Richard Yarnell
- Sarah Cuthbert
- Sarah Tombs
- Simon Tudor
- Supplier Contact
- Tracy Shirley
- Vince Goldman
- Wayne Bradbury
Signature

SECTION TWO TO BE COMPLETED BY THE PROCESS OWNER AND/OR SUPPLIER (FACILITATED BY GODIVA QUALITY TEAM)

Root Cause Analysis and 5-Why’s – why did the issue happen? (Make sure to investigate thoroughly and dive deep into the concern to identify true root cause)
Why #1:
Why #2:
Why #3:
Why #4:
Why #5:
Dept Head / Process Owner / Supplier Name
Signature
Date