Information
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Personnel
Store Safety
-
Recent Safety Pack actioned and signed
-
12 Months Safety Packs on file - 7 years held in archive
-
RASAP Report on display for staff
-
SH&E plan available and up to date
-
SH&E flip chart available and utilised
-
Recent SSS minutes available and signed by all staff
-
12 months of SSS Minutes kept on file - 7 years held in archive
-
Asbestos register available, current and located in Contractor's Site Access Folder
-
Traffic Management Plan available, utilised and communicated to all staff.
-
Start up checklist complete
-
Authorised user listing available an up to date
-
Emergency flip chart available and signed
-
Chemical Register available and up to date
-
Evacuation Plan current and visible
-
Emergency exits and fire extinguishers in order
-
Emergency exits not obstructed
-
Tag & Test up to date
-
First Aid kit available and well stocked
-
Sharps container, gloves and tongs available
-
Safety tape in cool room adhered to and clearly visible.
-
Switchboard not obstructed
-
Back door locked when unattended.
-
Kneeling mats available and utilised
-
Staff are aware of 5 C's
-
BWS Moves culture evident
-
Hazards and incidents logged in Pulse
-
No hazard found in store.
-
No trip hazard found
Licensing and ID25
-
RSA Folder current with certificates for all staff members
-
Liquor and tobacco license current and available
-
RSA signage current, displayed, and in good condition
-
Community Charter current, displayed, and in good condition
-
Incident register available and utilised appropriately
-
Store Red Line available
-
Staff embrace ID25 policy and procedure
Loss Prevention
-
No excess cash held in register
-
No Cash out facilities provided
-
Safe locked at all times
-
Dump page actioned weekly
-
Camera system working correctly
-
Camera locations appropriate to needs
-
Lexcaps used correctly
-
IMS Alarm system up to date
-
Petty Cash reports reviewed and actioned
-
Mark Down reports reviewed and actioned
-
Void reports reviewed and actioned
-
Refund reports reviewed and actioned
People
-
Roster fair and balanced
-
Roster posted 2 weeks in advance
-
Agreed stores structure achieved
-
Recognition culture embraced and evident
-
Liquor Manager Toolkit for on boarding new team members available and utilised
-
Development of the team evident
-
Performance appraisals completed
-
Succession planning in place
-
Performance management evident
-
All employee files up to date - All SOPs & PPE's signed
-
All employee files up to date: Relevant training documents signed and dated
-
Appearance, uniform & grooming acceptable
-
Name badges worn by all staff
Administration
-
Visitors Book available
-
Communication book used
-
Pay Preceda is reviewed for errors
-
Filing cabinets with confidential information locked
-
Key holder list available & actioned
-
Traffic lights actioned
-
No IBTs open in system
-
Cyclic stocktake completed each week
-
Cyclic reports are available and actioned
-
Negative stocks explained and rectified
-
Order discrepancies reviewed and printed when issues are present.
-
LTO implemented in store
-
CSA completed as directed
-
Gap Scan completed and actioned
-
Out of Code report available and actioned
-
Product recalls actioned
-
Phone conference notes available and actioned
-
Last audit available and actioned
-
Office organised and tidy with working/safe equipment and no heavy items stored too high
Selling and Merchandising
-
CAPS model embraced and followed
-
GOFT opportunities taken
-
Relationship with supermarket leveraged
-
All ticketing displayed and correct
-
All current POS displayed and in good condition
-
Best possible products advertised externally
-
All promotions 'Tied Up' as required
-
Sales plans are up to date and displayed for staff
-
Best possible products placed off location
-
Planograms being followed and adhered to
-
Cool room layout correct as per guidelines
-
Gondola ends fully stocked
-
Snack range at counter fully stocked
-
GOFT accessible by sales staff and fully stocked
-
Receipt rewards displayed in store and fully stocked
-
Cross shop displayed in store and fully stocked
-
No out of date product for sale & stock rotated appropriately
Store Presentation - Internal
-
Counter free of dirt, dust and clutter
-
Shop floor swept, clean and rubbish free
-
Gondola ends, shelves & tops free of build up and dust
-
Shelves and stock free of build up and dust
-
Cool room and fridge doors clean
-
Light fittings clean and globes working
-
Roof and walls free of build up, dust and cobwebs
-
Store room clean and tidy
-
Cool room clean and tidy
-
Bathroom clean, tidy and stocked
Store Presentation - External
-
Gardens tidy and free of rubbish
-
Drive and car park tidy and free of rubbish
-
Line marking in good order
-
Poster boards in good condition and clean
-
Lighting and security working
-
Walls clean and free of cobwebs
-
Glass shop front clean and in good repair
-
Canopies clean and free of cobwebs
-
All signage clean and in good repair
-
Paintwork in good order
-
Premises free of graffiti
-
Maintenance up to date
Financial Review
-
Manager is aware of current sales performance v last year and budget.
-
Manager has a plan to increase sales performance
-
Manager is aware of current wage performance v target
-
Manager has a plan to improve wage results
-
Manager is aware of current controllable cost performance vs target
-
Manager is aware of current profit result v target
-
Manager is aware of current GOFT triggers
-
Manager has a plan to increase GOFT results
-
Manager is aware of current Pinnacle penetration numbers.
-
Manager has a plan to increase Pinnacle penetration numbers
-
Managers is aware of product mix in business
-
Managers is aware of current stock adjustments results
-
Manager has a plan to improve stock adjustment numbers
-
Manager is aware of current Stock on Hand results
-
Manager has a plan to improve current Stock on Hand results
