Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Safety

  • Aware of the Company Safety Values - ILead conversations?

  • RSA and ID 25 Conversation and Refresh Team Talk?

  • Complete Armed Hold up Refresh Team Talk <br>Drops, 5 c and Heads Up?

  • Review Safety Pack for Accuracy?

  • Is the Workplace Authority and Permit to Work Book in use and correct?

  • Is the Safety Board up to date and Safety Plan on show?

  • Complete Store Hazard Hunt report all Hazards into Pulse?

  • Is the Store Lighting Working and Adequate,Internal and External?

  • Is the Storeroom Door and Safe Locked?

  • Cash procedures in place? Cash drops? Cash in draw Checked?

  • Correct License and Compliance Signage in place?

  • CCTV System working?

  • General Store Security in Place?

Team / Customer Service

  • Is the team aware of the BWS strategy?

  • Is the Dress Code and Jewellery Policy in place?

  • Review Roster to ensure Award Compliance, Lunch Breaks, 2 weeks in advance etc? Is the RMLV Roster on Show?

  • Good Customer service practices in place? 5 Values,Customer Centric?

  • Go shopping with the Customer Discuss 6 pillars gain feedback on Price,Availability,Convenience,Quality,Service and Range?

  • Front Counter Area free from Clutter?

  • Are all Team Members Signing on and off in Tim Teq?

  • Review P&L and CODB to budget?

  • Have you taken time to Coach and Share, Numbers,Strategy,Good News Stories?

Store Exterior

  • Carpark Clean and Tidy?

  • All exterior BWS signs in good condition and working?

  • Exteriors / Windows Clean and Free of cobwebs?

  • Balloons on the external?

  • Best Offers in the Poster Board Signs?

  • Is the Ice Freezer Clean and Ticketed ?

Store Interior

  • Adequate Stock Weight on the Trading Floor?

  • Add lines tied up/ Good sales plan in place to maximize sales?

  • ASTKR routines in place - MPL's and Capacities correct - general understanding?

  • Correct offer tickets in place - Promoting our offers?

  • Store Presentation - Presented and ticketed?

  • Pinnacle Brands well represented on ends and off location displays?

  • Are Rotation checks being completed?

  • Coldroom well Stocked and Merchandised?

  • Is there a Tasting Program in place for Pinnacle lines?

  • Is the Storeroom neat and tidy and SMP in place ?

  • Is the Shop Floor Swept,Mopped,Shelves Clean and all Displays Squared Off?

Administration

  • Do all Team have Individual Alarm and Till Codes?

  • Are all IBT's actioned and closed?

  • Review Cyclic Counts results are they all in line?

  • Review 20 lines across store for Accuracy?

  • Are all Plannograms up to Date and Accurate?

General Comments.

  • Comments, Overall Store Rating, (comments around what high performance looks like etc)

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