Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Safety
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Aware of the Company Safety Values - ILead conversations?
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RSA and ID 25 Conversation and Refresh Team Talk?
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Complete Armed Hold up Refresh Team Talk <br>Drops, 5 c and Heads Up?
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Review Safety Pack for Accuracy?
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Is the Workplace Authority and Permit to Work Book in use and correct?
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Is the Safety Board up to date and Safety Plan on show?
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Complete Store Hazard Hunt report all Hazards into Pulse?
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Is the Store Lighting Working and Adequate,Internal and External?
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Is the Storeroom Door and Safe Locked?
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Cash procedures in place? Cash drops? Cash in draw Checked?
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Correct License and Compliance Signage in place?
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CCTV System working?
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General Store Security in Place?
Team / Customer Service
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Is the team aware of the BWS strategy?
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Is the Dress Code and Jewellery Policy in place?
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Review Roster to ensure Award Compliance, Lunch Breaks, 2 weeks in advance etc? Is the RMLV Roster on Show?
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Good Customer service practices in place? 5 Values,Customer Centric?
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Go shopping with the Customer Discuss 6 pillars gain feedback on Price,Availability,Convenience,Quality,Service and Range?
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Front Counter Area free from Clutter?
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Are all Team Members Signing on and off in Tim Teq?
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Review P&L and CODB to budget?
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Have you taken time to Coach and Share, Numbers,Strategy,Good News Stories?
Store Exterior
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Carpark Clean and Tidy?
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All exterior BWS signs in good condition and working?
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Exteriors / Windows Clean and Free of cobwebs?
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Balloons on the external?
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Best Offers in the Poster Board Signs?
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Is the Ice Freezer Clean and Ticketed ?
Store Interior
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Adequate Stock Weight on the Trading Floor?
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Add lines tied up/ Good sales plan in place to maximize sales?
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ASTKR routines in place - MPL's and Capacities correct - general understanding?
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Correct offer tickets in place - Promoting our offers?
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Store Presentation - Presented and ticketed?
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Pinnacle Brands well represented on ends and off location displays?
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Are Rotation checks being completed?
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Coldroom well Stocked and Merchandised?
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Is there a Tasting Program in place for Pinnacle lines?
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Is the Storeroom neat and tidy and SMP in place ?
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Is the Shop Floor Swept,Mopped,Shelves Clean and all Displays Squared Off?
Administration
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Do all Team have Individual Alarm and Till Codes?
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Are all IBT's actioned and closed?
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Review Cyclic Counts results are they all in line?
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Review 20 lines across store for Accuracy?
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Are all Plannograms up to Date and Accurate?
General Comments.
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Comments, Overall Store Rating, (comments around what high performance looks like etc)