Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Select date
Customer Service Ability
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Able to show excellence in customer service with detailed examples
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Concerned to provide a prompt, efficient and personalized service to customers; goes out of way to ensure that individual customer needs are met.
Sales/ Marketing Ability
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Able to influence attitudes and opinions of others and gain agreement to proposals, plans and ideas; skillful at negotiating.
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Able to provide a convincing sales example
Flexibility
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Accepts new ideas and adapts or adjusts to changing circumstances.
Result- Driven
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Achieves results and handles demanding tasks. Sets and exceeds challenging personal targets.
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Gives example that fosters a competitive spirit
Communication/ Professionalism
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Extent to which individuals are fluent and articulate in oral communications and keep the attention of others
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Candidate reflects a professional brand in terms of image and communication
Leadership
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Shows initiative and a willingness to lead. Demonstrates results and accomplishments through others. Takes accountability for people and decisions
Overall
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Additional Comments?
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Outcome