SCAR/Greeter/Return Agent Phone Screen

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Qualifying

• Did you attend post secondary?

  Yes

  No

  N/A

• Education Details?

• Are you authorized to work in Canada?

  Yes

  No

  N/A

• Do you have a Valid Class 5 Drivers Licence?<br>

  Yes

  No

  N/A

• Have had any violations or at fault accidents in the last 3 years?

  Yes

  No

  N/A

• Ticket Details:

Application Details:

• Why specifically did you choose to apply for this opportunity? Acceptable Answer?

  Yes

  No

  N/A

• How did you find out about this opportunity?

• What interests you in a position heavily involved in Customer Service and Sales?

  Yes

  No

  N/A

Experience details?

• What is your greatest sales accomplishment? Acceptable answer?

  Yes

  No

  N/A

• Tell about a time where you went above and beyond your job description to help a customer? Acceptable answer?

  Yes

  No

  N/A

• What is your greatest team accomplishment?

  Yes

  No

  N/A

• Quality of Examples given? (10 is best)

Hours and Pay

• Are you comfortable with the schedule posted? Would you be able to work the shifts without any adjustments?

  Yes

  No

  N/A

• Are you comfortable with the hourly wage posted for this position? (14.20/hour SCAR)(14.00/hour Return Agent/Greeter/RSA)

  Yes

  No

  N/A

• If Applicable, what is your preferred shift of those listed?

Overall

• Overall impression of Candidate's communication level?

• Move to next stage of interview process?

  Move to Next Stage

  Reject

• Additional comments on Candidate:

• Reject Code: (If Applicable)

• Details for next Interview: (If Applicable)