Information
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Supervisor:
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Date:
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Cell #:
Cell Meeting Room
Housekeeping
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1 - Unsatisfactory - Items left out on tables/desks, uneccessary items/furniture in room. Cluttered
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2 - Needs Improvement - Some items put away but other items left out. General clutter needs to be adressed
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3 - Meets Expectations - Most items in proper locations. Minimal unnecessary items in room.
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4 - Exceeds Expectations - All items returned to proper locations, no unnecessary items in room. Well organized
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Rating:
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Comments/Feedback:
Communication
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1 - Unsatisfactory - No pertinent data on boards/walls.
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2 - Needs Improvement - Some key items on boards/walls but others are still missing.
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3 - Meets Expectations - All general information on boards (crew posters, safety, costs, targets, maintenance schedules)
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4 - Exceeds Expectations - All required general information posted and own relevant additional items posted.
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Rating:
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Comments/Feedback:
Room Layout
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1 - Unsatisfactory - Room not set up properly for having meetings or as a general workstation
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2 - Needs Improvement - Supervisor's workstation is set up but layout or rest of room is not optomized for meetings.
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3 - Meets Expectations - Room is optimized for holding meetings and as a workstation.
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4 - Exceeds Expectations - Locations of tables/chairs and supervisor's workstation has been set up to optimize interaction of team meetings
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Rating:
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Comments/Feedback:
IT Functionality
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1 - Unsatisfactory - TV is installed but nothing works
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2 - Needs Improvement - Computer is installed with TV but is missing mouse, keyboard, camera, etc. or items (ie. network) don't work
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3 - Meets Expectations - Room has working computer, TV, keyboard, mouse, sound, camera and phone
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4 - Exceeds Expectations - Crew uses TV to host/attend online meetings with GFs/management/other departments
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Rating:
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Comments/Feedback:
Line-Up Preperation
Pre-Huddle
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1 - Unsatisfactory - No communcation between Mine Ops, Tech Services or Maintenance prior of shift
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2 - Needs Improvement - Communication between departments happens as people feel it is necessary
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3 - Meets Expectations - System in place to ensure communication before shift nut is not followed by everyone and/or information is not being used to adjust plans
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4 - Exceeds Expectations - All groups are in communication before the morning huddle to discuss plans and adjust accordingly
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Rating:
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Comments/Feedback:
Plans Supporting Commitments
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1 - Unsatisfactory - Daily Plans are developed without consideration for their impacts on production commitments
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2 - Needs Improvement - Daily plans are not aligned with heading-specific commitments.
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3 - Meets Expectations - Daily plans are developed to support both overall and heading-specific commitments.
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4 - Exceeds Expectations - Daily plans fully support production commitments as well as housekeeping and infrastructure maintenance.
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Rating:
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Comments/Feedback:
Work Prioritization
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1 - Unsatisfactory - Workers are given a single task to perform during shift
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2 - Needs Improvement - Workers given single task to perform during the shift. If issues arise, supervisor is contacted to try to determine and alternate task
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3 - Meets Expectations - Workers assigned secondary tasks but there is no follow-up to ensure the secondary task is completed if issues arise with the primary task
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4 - Exceeds Expectations - Workers given primary task to complete during shift and secondary task if issues arise or if primary done early. Supervisor follows up to confirm.
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Rating:
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Comments/Feedback:
Layouts
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1 - Unsatisfactory - Layouts are provided to mine Ops after work was scheduled to begin. Layouts are not posted as they are issued.
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2 - Needs Improvement - Layouts are provided to Mine Ops just in time for work to begin as scheduled.
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3 - Meets Expectations - Layouts are provided to Mine Ops well in advance of work beginning. Layouts are posted in cell room once issued.
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4 - Exceeds Expecations - Layouts are provided to Mine Ops in advance of when work is expected to begin. Supervisor and crews have an opportunity to review prints prior to being issued.
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Rating:
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Comments/Feedback:
Line-Up Communication
Safety Communication
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1 - Unsatisfactory - Daily safety topic is communicated to crews but no further discussion.
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2 - Needs Improvement - Communication to crew about safety topic and hazards.
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3 - Meets Expectations - Communication and discussion about safety topic and hazards.
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4 - Exceeds Expectations - Participation by all cell members in safety discussions and safety shares. Crews are encouraged to share experience and report hazards.
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Rating:
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Comments/Feedback:
Production Discussion
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1 - Unsatisfactory - No discussion on any issues or delays that may be encountered
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2 - Needs Improvement - Delays or issues that may be encountered are mentioned but no work is done to correct them
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3 - Meets Expectations - Delays or issues are identified and an action plan is developed to correct the issue or personnel are re-assigned
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4 - Exceeds Expectations - Production issues for the next shifts are foreseen and cells collectively work to fix problem proactively
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Rating:
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Comments/Feedback:
Participation
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1 - Unsatisfactory - Only Mine Ops is in attendance at meetings
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2 - Needs Improvement - Technical Services and/or maintenance attened irregularly but don't necessarily participate
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3 - Meets Expecations - Tech Services and/or Maintenance attend regularly and actively participate
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4 - Tech Services and Maintenance are active participants and run cell meetings (or portions thereof) as needed
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Rating:
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Comments/Feedback:
Cell Planning
Weekly Planning
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1 - Unsatisfactory - Planning is done without communication between Planing and Supervisor
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2 - Needs Improvement - Planner and Supervisor meet to set weekly plan but do not collectively agree on final plan
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3 - Meets Expectations - Planner and Supervisor jointly produce weekly plan and plan has buy in from both sides. Plan takes into account backfill priorities.
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4 - Exceeds Expectations - Crews, Maintenance and Geology are included in the weekly plan (taking into account ore availability, PM schedules, equipment availability, etc.)
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Rating:
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Comments/Feedback:
Advance Planning
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1 - Unsatisfactory - Supervisor, Tech Services and Maintenance focus is on tasks that need to be done in order to achieve production requirements for that day.
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2 - Needs Improvement - Supervisor, Tech Services an Maintenance focus is on tasks that need to be done in order to achieve production requirements 2/3 days into the future.
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3 - Meets Expectations - Supervisor, Tech Services and Maintenance focus is on tasks that need to be done in order to achieve production requirements 1/2 weeks into the future.
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4 - Exceeds Expectations - Supervisor, Tech Services and Maintenance focus is on tasks that need to be done in order to achieve production requirements 1 month into the future.
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Rating:
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Comments/Feedback:
Interaction
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1 - Unsatisfactory - No interaction between Supervisor/crews and Tech Services/Maintenance
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2 - Needs Improvement - Planner and Supervisor have irregulary-scheduled meetings outside of huddle. Minimal planned tours between Tech Services and Mine Ops.
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3 - Meets Expectations - Planner participates in weekly underground tours of key workplaces with supervisor.
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4 - Exceeds Expectations - Planner and supervisor tour underground headings and consult with crews to provide/get feedback.
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Rating:
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Comments/Feedback:
Performance Management
Data Management
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1 - Unsatisfactory - Daily plan and actuals are not consistently enetered into KPI final
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2 - Needs Improvement - Daily Plan and actuals are entered into KPI file but are not reliable
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3 - Meets Expectations - Data is accurately entered into the KPI file each shift.
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4 - Exceeds Expectations - Cells identify and track additional performance measures. Provide feedback on data.
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Comments/Feedback:
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Rating:
Variances
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1 - Unsatisfactory - Variences between actuals and commitments are not reviewed.
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2 - Needs Improvement - Variances are only reviewed when prompted. Minimal discussion on causes of variances.
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3 - Meets Expectations - Variances are reviewed and discussed at every huddle. Issues leading to variances are identified.
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4 - Exceeds Expectations - All cell members are aware of variances within their cell and the causes of variances.
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Rating:
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Comments/Feedback:
Corrective Actions
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1 - Unsatisfactory - No corrective actions taken.
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2 - Needs Improvement - Corrective actions are developed only when prompted.
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3 - Meets Expectations - Corrective actions are collectively developed to eliminate cause of variances.
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4 - Exceeds Expectations - Root cause analysis done on issue to prevent issue from reoccuring.
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Comments/Feedback:
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Rating:
Communication
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1 - Unsatisfactory - No communication occurs when issues are encountered or resolved.
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2 - Needs Improvement - Communication within cell team when issues are encountered or resolved. Other cells are not aware of issue or corrective actions.
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3 - Meets Expecations - Communication of issues and corrective actions are communicated between cells/departments.
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4 - Exceeds Expectations - Key issues and corrective actions are communicated to Mine Superintendent and rest of Management Team.
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Rating:
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Comments/Feedback: