Cheddar Loaded Cheeseburger

• Conducted on

  Date

• Prepared by

• Location
  Address

Guest Service

• Good

  Fair

  Poor

  N/A

• Good

  Fair

  Poor

  N/A

• Were you greeted at the speaker box within 5 seconds with a warm, friendly greet?

  Yes

  No

  N/A

• Were you upsold/suggestive sold?

  Yes

  No

  N/A

• Were you asked "Do I have your order correct on the screen?"

  Yes

  No

  N/A

• Were you greeted at the window within 5 seconds with a warm, friendly greet?

  Yes

  No

  N/A

• Were you asked if you needed any condiments? Did you receive the condiments you asked for?

  Yes

  No

  N/A

• Were you thanked and invited to return?

  Yes

  No

  N/A

• Did you receive your order within 5 minutes?

  Yes

  No

  N/A

• Was your order hot and fresh and 100% accurate?

  Yes

  No

  N/A

Parking Lot

• Are the menu prices correct

  Good

  Fair

  Poor

  N/A

• Is the lot clean, free from trash?

  Yes

  No

  N/A

• Is the POP in good condition and positioned according to Jackiana instructions?

  Yes

  No

  N/A

• Is dumpster clean? Lids and doors closed?

  Yes

  No

  N/A

Cheddar Loaded Cheeseburger

• Is sandwich built properly?

  Yes

  No

  N/A

• Were you upsold to a double?

  Yes

  No

  N/A

• Is the sandwich being served in the correct packaging? Burger Box juicy side

  Yes

  No

  N/A

• Does team have product knowledge?

  Yes

  No

  N/A

Chilly cheese fries

• Is oil clean and being properly skimmed?

  Yes

  No

  N/A

• Is the product hot and fresh and in the correct box? Red take out box

  Yes

  No

  N/A

• Is the sauced and loaded tab pressed?

  Yes

  No

  N/A

2 for 6$ Double Bacon Breakfast Sandwich

• Are all Breakfast Sandwiches being built properly?

  Yes

  No

  N/A

• Are the sandwiches being wrapped correctly? Brown wrap

  Yes

  No

  N/A

• Is Team suggesting to make the Double Bacon Breakfast a combo?

  Select Yes No N/A

  • Yes
  • No
  • N/A

Misc.

• Are proper bagging procedures being followed and orders being rung up using the bag function? One combo per bag?

  Yes

  No

  N/A

• Does restaurant have proper inventory levels of eggs, cheese, bacon , chili and curly fries, etc?

  Yes

  No

  N/A

• Are new prep cards posted?

  Yes

  No

  N/A

• Do microwaves have correct timer stickers?

  Yes

  No

  N/A

• Does Team know that Chilli Cheese Fries can be substituted for fries in the combo?

  Yes

  No

  N/A