Title Page
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Conducted on
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Prepared by
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Location
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Name of Cashier
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Did cashier thank guest for their patience/welcome them to Citrus 28?
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Did cashier show friendliness while speaking with guest - smiling, positive tone, openness
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Did cashier upsell/offer complementary items - ex. offer pastry with a coffee, suggest a drink with a sandwich, something sweet with their meal.
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Did cashier find ways to say YES to custom order?
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Did cashier thank guest for visiting Citrus 28, was there a fond farewell?
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