Letterpress Non Negotiable

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Select date

  Date

• Server Name

Greeting

• Did the server greet the table with a SMILE and say "Hello good morning/good evening/good afternoon welcome to Letterpress my name is__________________ ."<br>

  Yes

  No

  N/A

Menu Explanation

• Breakfast - Did the server make at least 2 recommendations? Did Server reconfirm order after taking it?

  Yes

  No

  N/A

• Lunch/Dinner - Did the server make at least 2 recommendations for appetizers or for entrees? Did Server reconfirm order after taking it?

  Yes

  No

  N/A

Drinks

• Did the server ensure that refills / second rounds of drinks were offered and that empty glasses did not remain on the table?<br>

  Yes

  No

  N/A

Table Maintenance / Clearing

• Did the server ensure that empty plates did not remain on the table for longer than 5 minutes?

  Yes

  No

  N/A

End of Meal

• Lunch/Dinner - Did the server offer dessert and or specialty coffees after the meal?

  Yes

  No

  N/A

• Did the hostess offer a warm/welcome and fond farewell - thank you for visiting?

  Yes

  No

  N/A

• Add signature

  Sign