Shades Non Negotiable

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Select date

  Date

• Server Name

Greeting

• Did the server greet the guests with a SMILE and say "Hello good morning/good evening/good afternoon welcome to Shades my name is__________________ ."<br>

  Yes

  No

  N/A

Menu Explanation

• Bar Drinks - Did the server make at least 2 recommendations for Specialty or Items from Bar? Did Server reconfirm the order after taking it?

  Yes

  No

  N/A

• Lunch/Dinner - Did the server make at least 2 recommendations for appetizers and 2 recommendations for entrees? Did Server reconfirm the order after taking it?

  Yes

  No

  N/A

Drinks

• Did the server ensure that refills / second rounds of drinks were offered and that empty glasses did not remain on the table?<br>

  Yes

  No

  N/A

Table Maintenance / Clearing

• Did the server ensure that empty plates did not remain on the table for longer than 5 minutes and that the table was cleared and reset within 5 minutes after all guests leave the table?

  Yes

  No

  N/A

Fond Farewell

• Lunch/Dinner - Did the server offer items to take away and or offer a fond farewell?

  Yes

  No

  N/A

• Add signature

  Sign