CMO Loading (Delfour)

Personnel Section

• Facility Name:Bettendorf, Ia

• Associate (Last name, First name)Richard Parks

• Employee Status:full time

  Full Time

  New Hire

  Temp

• ID Number:100125

• Conducted by:Loyd Weber

• Document No.

Reason for Observation

• New Employee (Temp / New Hire in probation period)

• Select last completed week of job probation period (1-12).

  Select 1 2 3 4 5 6 7 8 9 10 11 12

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12

• New Job Assignment

• Job Performance Review

• Was associate a low performer last week? Yes

  Yes

  No

• How many weeks as low performer, in this task?1 week

  1

  2

  3 or more

• Other (Describe)

• Other reason for observation low performance review. Fully time employee

Method Grades

• Not Applicable (N/A)
  Below (B) = somewhat clumsy, fumbles, hesitations (loses time)
  Meet (M) = steady, proficient, average (neither gains or loses time)
  Exceed (E) = safely reduces motion, quick, smooth (gains time)

• Observed Activity: cleaned dirt from pallets

  List Pick

  DSD Pick

  Pallet Pick

Method Steps

• 1. Receive assignment from Supervisor / Ops desk.

  B

  M

  E

  N/A

• 2. Prepare trailer for loading. Placed chock and glad hand on trailer

  Below

  Meet

  Exceed

• 3. Open dock door and apply dock plate. Use proper trailer restraints. Yes chock and glad hand was applied

  B

  M

  E

  N/A

• 4. Complete pre-loading questions on loading tally. He temped 3 pallets

  B

  M

  E

  N/A

• 5. Verify product is in good condition and address damages. Walked around produced ensured no damage

  B

  M

  E

  N/A

• Below

  Meet

  Exceed

• 7. Place product on truck. Slowly entered trailer . Ensuring he was damaging product.

  Below

  Meet

  Exceed

• 8. Document pallet placement on loading diagram.

  B

  M

  E

  N/A

• 9. Return directly to staging location to obtain next pallet. Location was on dock 0STG04

  B

  M

  E

  N/A

• 10. Return directly to staging location to obtain next pallet. Quickly scanned each pallet

  B

  M

  E

  N/A

• 11. When loading is complete, retract dock plate and close dock door.

  B

  M

  E

  N/A

• 12. Finalize any load documents and complete post-loading questions.

  B

  M

  E

  N/A

• 13. Notify Supervisor / Ops desk that loading assignment is complete.

  B

  M

  E

  N/A

• Stop Time:2 May 14

  Date

• Delay Minutes (observed). None

Safety Elements. He was wearing

• Safety remarks required

  Off

  On

• Scoring Safety Elements
  Below (B) = does not comply and/or understand
  Meet (M) = understands and performs most of the time
  Exceed (E) = understands and performs all the time

• 2. Honked horn in and out trailer

  Below

  Meet

  Exceed

• 3. Chocked and flagged break line.

  Below

  Meet

  Exceed

Performance Grades

• Scoring Performance Estimate
  Below (B) = less than 0 Meet (M) = greater than 0 but less than +10 Exceed (E) = greater than +10

• Skills in Methods

  Below

  Meet

  Exceed

• Method Characteristics:
  Below = somewhat clumsy, adds motion, fumbles, hesitation, errors
  Meet = follows methods, proficient, consistent, steady, average
  Exceed = precise and smooth, quick and sure, reduces motions, smart, perfection

• Effort Level

  Below

  Meet

  Exceed

• Effort Characteristics:
  Below = slow, not best effort, slow motion
  Meet = steady, enthusiastic, average
  Exceed = fast, focused, sometimes too much

• Time Utilization

  Below

  Meet

  Exceed

• Utilization Characteristics:
  Below = does not try to avoid delay, exceeds delay allowances, stops working to talk
  Meet = minimizes delay by following the methods, continues working while talking, sometimes successful at avoiding delay
  Exceed = eliminates delay by eliminating motion, always works - never talks, always successful at avoiding delay

Overall Performance Score

• Performance Estimate =0

  Select 30 20 10 0 -10 -20 -30 -40

  • 30
  • 20
  • 10
  • 0
  • -10
  • -20
  • -30
  • -40

• Actual Performance from LMS. 106 precent

Review Coachable Behavior with associate. Outstanding job on loading trailer . Cleaning dirt from top of pallet. Moving 2 cases so the third pallet from tipping over on trailer.

• 5-Step Coaching Model
  1) Convey Positive Intent
  2) Describe behavior and actions observed
  3) State impact of desired coachable behavior(s)
  4) Ask associate to respond
  5) Focus discussion on solution

• Was a Coachable Moment Observed:none

  Yes

  No

• Coachable category:

  Method

  Effort

  Time Utlization

• Coachable Behavior (Additional notes about employee's performance during this observation)

• Follow-Up required:

  Off

  On

• Planned date for Follow-up:

  Date

• Associate Signature: RIchard Parks.

  Sign

• Supervisor Signature: Loyd Weber

  Sign

• Quality Audit by Manager

  Off

  On

• CMO Quality Feedback

• Manager Signature:

  Sign