Title Page
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Auditor
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Store Incharge
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Date & Time
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Location
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Store Name - when location is not available
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Barista
Coffee Quality
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Coffee scales working properly
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14 - 15 grams dose of coffee per grinder (both grinders)
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Rate of pour 20 - 21 seconds (use the timers) are timers in place
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Coffee Checklist up to date
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Milk Thermometers calibrated correctly within 2 degrees
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Coffee beans being stored correctly (fridge in sealed container)
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Weekly store Coffee Audits completed
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Maestro Coffee File organized an up to date
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Steam pressure correct (check display is between 0.9 & 1.1 bars) & Water pressure correct (8 & 10 bars)
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Does the barista knows how to calibrate the coffee machine and grinder ( water volume + dose )
Golden Rules
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FLUSH GROUP HEAD ( Button #3 )
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LEVEL & WIPE HANDLE
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PURGE & WIPE STEAM<br> WAND<br>• Before and after
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EXTRACT & TIME<br>• ROP=21 Seconds<br>(+/-1 second) for<br>espresso<br>• 15 seconds for<br>Ristretto<br>
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CLEAN AS YOU GO
PARAMETERS FOR A PERFECT ESPRESSO EXTRACTION
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DOSE: The correct dose of coffee at Caffè Nero is between 14 and 15 grams. The classic<br>Italian amount for a dose is 14 grams. We dose at 15 grams to account for any loss of<br>coffee grounds during dispensing and / or levelling phase. This amount will ensure<br>consistency when brewing an espresso. A dose that is too high or too low will result in a<br>fluctuating rate of pour. Check the weight of your dose at least twice a day and adjust it<br>accordingly.<br>
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GRIND: The particle size of ground coffee should not be too fine or too coarse. The<br>correct grind will result in a slow and steady flow of espresso into the cup. A fine grind<br>will cause a greater resistance to the flow of water through the coffee, resulting in the<br>coffee being over-extracted (longer extraction time), so adjust your grinder to a coarser<br>grind. Coarse grind will cause less resistance to the flow of water through the coffee,<br>resulting in the coffee being under-extracted (shorter extraction time), so adjust your<br>grinder to a finer grind. After adjusting the grind, dispense one shot of coffee and<br>dispose of the loose grounds and time your espresso from the second shot onwards.<br>
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BOILER PRESSURE: During the extraction the water temperature must be between<br>88 - 93◦C to ensure the coffee brews correctly. As it is not easy to control the<br>temperature of the water, check the boiler pressure gauge. When the pressure is<br>between 0.9 to 1.3 bars the water should be at the correct temperature. If not, inform<br>your manager immediately.
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PUMP PRESSURE:<br>The perfect espresso requires 9 bars of pressure. Check the water pressure gauge while<br>extracting the coffee. If it is not between 8 and 10 bars, inform your manager<br>immediately.
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VOLUME: the correct volume for an espresso is 25ml + crema. To check the volume,<br>you can weigh the espresso on a scale. The correct weight is around 30 grams.
Coffee Machine & Equipment
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Coffee machine clean
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Grinders - clean, tampers secure & lids present
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Steam wands clean - no burnt milk build up
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Check handles & baskets are clean & not damaged
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Grinders being cleaned in the correct way (check for Barista understanding)
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Check group heads are clean & not damaged
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Check coffee drawers & knockout bars are in good condition
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Group head back flush after each time handle is removed
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Drip tray is cleaned after several coffee making
Coffee Set Up & Milk Management
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Shot glasses in use clean & undamaged
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Spoon & whisk container - water changed regularly
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Milk jug clips in use
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Are correct milk jugs used accordingly
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Milk jugs clean & no milk jugs sat with old milk
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Milk steamed correctly for smooth and silky foam
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Milk jugs washed in dishwasher at least every hour or every after rush
Service Standards
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All drinks served with correct spoon (teaspoon or long spoon)
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Small milk jars used for Tea and Americano
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All Barista to make a coffee before starting their shift (Espresso)
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Button number 3 being used for Flushing
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All drinks are served in clean non-chipped crockery
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Takeaway coffee lids always secured properly
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Takeaway coffee sleeves available and always given with Tea & Americano
Drinks Test (Remember to check taste, milk quality, recipe standard & final presentation) NO POINTS ON COFFEE IF DOSE OR GRIND IS WRONG
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Single Espresso (NO points if dose or grind is wrong)
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Regular Cappuccino (NO points if dose or grind is wrong)
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Flat White
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Cortado
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Americano
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Campaign iced drinks
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Campaign hot drinks
Additional Remarks
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Photo/s