Coles Services Store Visit

• Store Name

• Store Number

• Conducted on

  Date

• Prepared by

HOT FOCUS

• Pallet in Drinks aisle

  Yes

  No

  N/A

• Racking at gondola ends

  Yes

  No

  N/A

Customer Service

• Liquorland

  Yes

  No

  N/A

• Store entrance(s)

  Yes

  No

  N/A

• Trolley bays

  Yes

  No

  N/A

• Trolley availability

  Yes

  No

  N/A

• Registers

  Yes

  No

  N/A

• Drink fridges

  Yes

  No

  N/A

• Self check out

  Yes

  No

  N/A

• Chrome

  Yes

  No

  N/A

Grocery

• Floors

  Yes

  No

  N/A

• Gondola legs

  Yes

  No

  N/A

• Under gondolas

  Yes

  No

  N/A

• Shelves

  Yes

  No

  N/A

• Ticket stripping

  Yes

  No

  N/A

• Gondola ends

  Yes

  No

  N/A

• Bollards

  Yes

  No

  N/A

Meat Department

• Meat cases

  Yes

  No

  N/A

• Pet food case

  Yes

  No

  N/A

Fresh Produce

• Fridges

  Yes

  No

  N/A

• Ticket stripping

  Yes

  No

  N/A

• Bunks

  Yes

  No

  N/A

• Prep area (incl. walls to 1.5m)

  Yes

  No

  N/A

• Coolroom

  Yes

  No

  N/A

• Floors

  Yes

  No

  N/A

• Drains

  Yes

  No

  N/A

Deli

• Walls to 1.5m

  Yes

  No

  N/A

• Chicken Oven

  Yes

  No

  N/A

• Oven canopy

  Yes

  No

  N/A

• Exterior of case

  Yes

  No

  N/A

• Coolroom

  Yes

  No

  N/A

• Floors

  Yes

  No

  N/A

• Drains

  Yes

  No

  N/A

Bakery

• Walls to 1.5m

  Yes

  No

  N/A

• Prover exterior

  Yes

  No

  N/A

• Bakery bunks

  Yes

  No

  N/A

• Floors

  Yes

  No

  N/A

• Drains

  Yes

  No

  N/A

Dairy

• Milk shelves

  Yes

  No

  N/A

• Dairy cases

  Yes

  No

  N/A

• Ticket stripping

  Yes

  No

  N/A

• Dairy coolroom

  Yes

  No

  N/A

• Freezer doors

  Yes

  No

  N/A

Back of house

• Stockroom floor

  Yes

  No

  N/A

• Stockroom walls

  Yes

  No

  N/A

• Coles Services room

  Yes

  No

  N/A

• Recovery Machinery

  Yes

  No

  N/A

• Ice Machine

  Yes

  No

  N/A

• Freezer

  Yes

  No

  N/A

• Drains

  Yes

  No

  N/A

• Air vents

  Yes

  No

  N/A

• Coles Online

  Yes

  No

  N/A

• Tearoom

  Yes

  No

  N/A

• Training room

  Yes

  No

  N/A

• Offices

  Yes

  No

  N/A

• Men's toilets

  Yes

  No

  N/A

• Women's toilets

  Yes

  No

  N/A