Title Page

  • Document No.

  • Type of Evaluation

  • Staff Name

  • Conducted on

  • Prepared by

Time Management

  • Good work private life balance

  • It is important the team member has a balance and responsible attitude to work. Work commitments should not encroach on private life, but attendance at work and working hours should demonstrate a responsible and disciplined attitude.

  • Completion of time sheets

  • Able to meet deadlines

  • Able to prioritise work

  • Support of fellow team members

  • Comments

Communication Skills

  • Telephone Manner

  • Participation in meetings

  • Email and letter writing skills

  • Identification with clients

  • Integration with team members

  • Ability to explain technical issues to clients

  • Ability to understand questions and instructions

  • Able to negotiate and resolve satisfactorily differences of opinion

  • Comments

Level 1 - Trainee

  • Do you wish to Evaluate Level 1 skills?

  • Office - Collection of Mail, welcoming clients, standard letters and rubbish collection

  • ASIC - Lookup company details, send out Annual Returns

  • Workpaper Program - Personal Checklist and Personal tax returns

  • Workpaper Program - Business - A to F, K to S

  • Workpaper Program - Business - G

  • ATO - able to use portal for prefill reports, Bas entry, integrated accounts lookup, and general use

  • Preparation of personal tax returns with the client

  • Handisoft - Processing bank statements and preparation of BAS returns

  • Comments

Level 2 - Trainee/Assistant

  • Do you wish to evaluate Level 2 skills?

  • Business Program - G, T schedules

  • Superannuation Program - I schedules

  • Superannuation Program - R, schedules

  • Superannuation Audit Program - All schedules

  • FBT on motor vehicles and substantiation of motor vehicle expenses

  • ATO - Amendment requests

  • Financial Statements, able to customise standard reports

  • Handisoft - Superannuation returns

  • Handisoft - Company Returns

  • Preparation of small business Tax Returns with the client present

  • Comments

Level 3 - Asst Client Manager

  • Do you wish to evaluate Level 3 skills?

  • Office - job budgets, debt collection, invoicing<br>

  • Financial planning - obtained RG146 certification <br>

  • Superannuation - pension calculations<br>

  • Capital gains tax, including principle residence exemption and estate issues but excluding small business cincession<br>

  • FBT, other than car, and entertainment expenses

  • Tertiary study progress satisfactory

  • ATO - Ruling requests

  • ATO - Debt and penalty remission<br>

  • Comments

Level 4 - Client Manager

  • Do you wish to evaluate Level 4 skills?

  • Client engagement skills, including gaining new clients, assessing client requirements, scheduling work, meeting client expectations, finalising jobs

  • Training and supervision of trainee

  • Staff Recruitment skills and experience

  • Research - able to investigate questions and communicate answers

  • Taxation Planning including distribution of income, use of trusts

  • Salary packaging and related issues

  • Capital gains tax - small business concession

  • Comments

Level 5 - Client Manager

  • Do you wish to evaluate Level 5 skills?

  • Business planning and forecasting

  • Financial reporting standards and requirements

  • Profitability of staff and costing of jobs

  • Advanced taxation planning experience, including value shifting, Part IVA, debt equity rules, employee share schemes

  • ATO - experience of audit activity, dispute resolution,

  • International Tax Planning and transfer pricing

  • Research and Development

  • Comments

Level 6 - Senior Manager

  • Do you wish to evaluate Level 6 skills?

  • Does the member have appropriate recognised qualifications?

  • Note the number of CPE hours since the last Evaluation

  • Are the CPE hours adequate?

  • Has the member established an expert rating in a particular competency

  • Competency in supervising Client Manager

  • Has the member updated Risk Analysis, Independence statements and professional indemnity disclosures?

  • Comments

Summary

  • Suggestions for improving the client experience of our services

  • Suggestions for improving the work environment for members

  • Member Competency Rating after completing the Evaluation

  • Members recommended grade is-

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