Competitor Information
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What competitor did you visit?
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Picture of the front of the venue
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Date and time of visit
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Visit completed by?
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Briefly describe the scenario you described during your visit e.g. who were you planning a wedding for, any key details or information you shared
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Brief description of the venue and their niche (e.g., luxury, rustic, minimalist).
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Describe your overall impression of this venue, name the key things that you think the venue promotes or was trying to sell (what do they think their key USP is?)
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Highlight any unique elements (e.g. riverside, architectural, gardens, historical link)
Venue First Impressions
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Name of person who greeted you?
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Were you offered some refreshment on arrival?
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The outside of the venue has the WOW factor; the entrance is clean and tidy
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The other team members were happy and engaging
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The lighting and music was inviting and appropriate for that service time
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Tables and bars were set up and ready to go
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Bathrooms were clean, tidy and well maintained
Showaround
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The team member showing me around was knowledgeable about the venue
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The team went out of their way to recommend products and extras tailored to the occasion/service time
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Communication was informative, friendly and helpful
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The pricing structure and what is included was clearly communicated
Capacity and Layout
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What is the maximum capacity for the venue, including different configurations
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Highlight the venue's layout versatility (e.g., different areas for ceremony, cocktail hour, and reception).
Service and Amenities
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What are the in-house catering and bar packages, and any flexibility for external caterers
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Picture of the bar tariff (should be on the wall next to the bar)
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Does the venue offer any decoration packages or hiring of decoration
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Any added features like getting ready rooms, night before rooms, spa, helipad, golf course etc.
Customer Experience and Reputation
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Summarise positive and negative feedback from Google, Bridebook and Hitched
Overall Comparison Summary
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Summarise the standout qualities and potential drawbacks from your visit.
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What ONE reason do you think someone would choose to have their wedding in this venue?
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What do you think this venue does particularly WELL? Is there anything that was standout about your visit?
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What do you think this venue does particularly BADLY?
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What was their approach to SELLING, was it relaxed / formal / structured / obvious or no obvious approach - describe how they approached getting you over the line
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What can we learn from this venue?
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Would you get married here?
Photos
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Venue Approach and Exteriors
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Ceremony Areas
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Banquet Space
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Outside Ceremony Areas
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Accomodation
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Gardens
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Other
