Title Page

  • Audit Title

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Contract Compliance Audit

  • Scoring:
    0 = Major, not in place, no attempt made, unsatisfactory
    1= Minor, in place but not complete, attempted but could be improved
    2 = Satisfactory, good, meets requirements
    FUNDAMENTAL - A requirement that must be well established, continuously maintained & monitored

Site files

  • FUNDAMENTAL: The contract site file is in place and accessible to ALL contract staff.

  • The contract site file is in a presentable, good condition.

Training

  • Fundamental: ALL contract staff have completed the required company induction training (within first 5 working days), along with any client induction requirements (ALL contract staff to be checked)

  • The same induction training records are in the contract file / head office

  • Induction training record have been completed correctly. Note: if records are not available (held at head office), the two employees names to be recorded and records requested & inspected from HO

  • Fundamental: all staff have completed individual training records (human focus) (all staff to be checked)

  • The individual training records are correctly completed I.e. Signature of trainee, printed name and signature from the trainer and the date for each training session

  • There are Human Focus categories available for all relevant work tasks carried out.

  • Designated trainers have been appropriately assessed as competent (BICSc)

  • All refresher training / re-training / training briefs / training memos are completed correctly

Cleaning Chemicals

  • Fundamental: There is a list in the site file of all chemicals used on this contract

  • Fundamental: MSDS sheets from the supplier are available for every chemical in the site file

  • Fundamental: COSHH assessments for all hazardous materials are in the company site file

  • The required PPE is available

  • All chemical cleaning containers are clearly and correctly labelled with the chemical contents

  • There is a designated area for storing cleaning chemicals which is separate from food stuffs and that has controlled access

  • There is a chemical eye wash facility / near the chemical store, within date sterile solutions

  • There is a suitable spillage control equipment in / near the store room

Policies & other key documents

  • There is an up to date copy of the company quality policy

  • There is an up to date copy of the company environmental policy

  • There is an up to date copy of the company health & safety policy

  • There is an up to date copy of the company employee's manual

  • Fundamental: there is a copy of the current employer's liability insurance certificate

Accident & near miss reporting

  • There are company accident reporting booklets available on site

  • There is a near miss reporting system in place

  • There are acceptable first aid arrangements in place for this contract

Cleaning machinery, equipment and PPE

  • Fundamental: there is an up to date list of available portable electrical appliances (owned/leased by the company) on this contract

  • Fundamental: ALL portable electrical appliances have been PAT tested within the last twelve months

  • Electrical equipment user checks are completed periodically

  • Fundamental: ALL cleaning operatives have completed a PPE issue record (all contract staff to be checked)

  • PPE issue records have been completed correctly

Control of contract & staff

  • There is an operational system in place to record when employees are on / off site

  • There is a contract profile document in place

  • The contract profile document accurately reflects the contract

  • There is an operational system in place to manage temporary staff

  • Up to date contact details of the main company personnel are available

Cleaner's cupboard

  • All hygiene equipment is subject to colour coding

  • Cleaning equipment is stored off of the floor

  • The cupboard is clean & tidy and presents a professional image

Contract accident statistics for last 12 months (R/NR)

  • RIDDOR Reportable

  • Non-RIDDOR Reportable

Additional comments

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