CR Standards Checklist

• Conducted on

  Date

• Prepared by

• Location
  Address

Retailer

• Does the Service Station have their Business Names/Card displayed in a pouch in the window?

  Yes

  No

• Are the tanker fill points caps present and padlocked?

  Yes

  No

• Is the Fire equipment in good order with the necessary number of Fire Buckets?

  Yes

  No

• Are approved HSSE notices (helmets, safe access and CCTV) placed at head height on, or alongside, the shop entrance?

  Yes

  No

• Is the door between the shop floor and the back-of-house area secured allowing no public access?

  Yes

  No

• Is the HSSE Fireman's handle visible and unobstructed?

  Yes

  No

• Is the CSC able to identify the emergency stop button in the console area?

  Yes

  No

• Is the correct Grade Label clearly visible on each Fuel Pump?

  Yes

  No

• Is the FSA rating decal displayed / visible in the shop window?

  Yes

  No

• Are the LPG compound Gates Locked? ( Sites with LPG only )

  Yes

  No

• Are the tobacco gantry doors closed and tobacco is not visible to the customer?

  Yes

  No

• Is the "Challenge 25 Window Decal" located in-line with Locketts Premises Advisory?

  Yes

  No

• Is the "Offence for Under 18's to purchase alcohol" poster located in-line with Locketts Premises Advisory?

  Yes

  No

• Is the "Under 25" poster located in-line with Locketts Premises Advisory?

  Yes

  No

• Is the "Criminal offence to buy alcohol for a child" poster located in-line with Locketts Premises Advisory?

  Yes

  No

• Are all the approved Covid-19 HSSE notices visible in the shop window?

  Yes

  No

• Are the locks present and secure on the Alcohol chiller doors? ( Alcohol - Scotland Only )

  Yes

  No

• Is the process for disposal of contaminated sand being followed correctly?

  Yes

  No

• The new version of the Pump Labels for the E10 change [ 1st September ]

  Yes

  No

er / Vinci / Ben

• Is the correct HSSE notice on the vent pipes unfaded with the text visible to customers?

  Yes

  No

Retailer

• Is the Shop Entrance Mat and Shop Floor clean with no dirt, litter or spills?

  Yes

  No

• Were you able to freely move around the shop without any obstructions?

  Yes

  No

• Were the product shelves, gondolas and refrigerators/freezers clean?

  Yes

  No

• Is the toilet acceptably clean, free from odors and fully stocked with all amenities?

  Yes

  No

• Does the forecourt have sufficient stock of disposable gloves available?

  Yes

  No

• Does the forecourt have sufficient stock of hand towels available?

  Yes

  No

• Are the Pumps clean to touch?

  Yes

  No

tailer / Toby Le

• Are Shell branded car wash exterior or interior surfaces free from excessive dirt, marks and/or stains?

  Yes

  No

• Is the Air Machine acceptably clean (including any fascia) and operational with clear user instructions?

  Yes

  No

• Is Jet wash clean (including any fascia) fully operational and free from algae or major lime scale; with clear instructions?

  Yes

  No

rina Patel / Rich

• Are all pumps working with all grades available?

  Yes

  No

FM

• 1.17 Are Landscaped areas free of excessive weeds, dead plants or trees?

  Yes

  No

ichard Parkinso

• 1.43 Are Bollards free of damage, excessive rust or badly chipped/peeling paint?

  Yes

  No

• 1.44 Are Spreaders/Pump Number signage free from excessive dirt, marks and/or stains?

  Yes

  No

• 1.46 Are Stanchion frames free from damage, excessive dirt, marks and/or stains?

  Yes

  No

• TBC Is Directional Signage free from significant damage?

  Yes

  No

• 1.01 Is the pole sign view unobscured by other equipment or landscaping?

  Yes

  No

• 1.02 Are the branded messages on the pole sign merchandised correctly?

  Yes

  No

• 1.03 Is the Pricing Zone on the Pole Sign free from damage and missing LEDs?

  Yes

  No

• 1.12 Are permanent Forecourt poster frames free from damage?

  Yes

  No

Retailer

• 1.49 Are the Shell Pectens on pump free from excessive dirt, marks and/or stains?

  Yes

  No

• TBC Is Directional Signage free excessive dirt, marks and/or stains?

  Yes

  No

• 1.07 Are the pumps free from any non approved POS or handwritten signs?

  Yes

  No

• 4.01 Is the shop front fascia clean?

  Yes

  No

• 4.04 Are the shop windows clear of any unapproved notices or fixtures?

  Yes

  No

• 5.01 Is the till area clean and clutter free?

  Yes

  No

• 8.01 Are all the CSC's wearing correct uniforms including approved badges?

  Yes

  No

• 11.02 Is the Tobacco gantry header clear of POS?

  Yes

  No

• 1.04 On Entering the site was it clear on the Leaderboards what fuel could be bought at each pump; and were any out of stock pumps clearly mark

  Yes

  No

Anna Kola

• 1.23 Are the perimeter Banners in good condition correct for current promotion?

  Yes

  No

• TBC If installed, are the forecourt Customer Information Screens working?

  Yes

  No

• New Are the perimeter Wall Banners in good condition correct for current promotion?

  Yes

  No

Siobhan Geary

• New Trusted Space Clutter - Rules + Weighting?

  Yes

  No

Anna Kola

• Are the all CIS PUMP Digital Screens displaying the current promotional message?

  Yes

  No

Retailer

• Are all internal digital screens on-line and displaying the current promotional message?

  Yes

  No

• Are Service Champions asking customers if they are members of Go+ and scanning their cards at the till?

  Yes

  No

• Is NAB to planogram including SEL's?

  Yes

  No

• Is all NAB range in stock?

  Yes

  No

• Is Confectionery (Main) to planogram including SEL's?

  Yes

  No

• Is all Confectionery (Main) range available?

  Yes

  No

• Are Crisps (Single) to planogram including SEL's?

  Yes

  No

• Are all Crisps (Single) range available?

  Yes

  No

• Is the DOW Impulse Display (Till point) to planogram including SEL's + POS ?

  Yes

  No

• Are the top 20 Tobacco selling SKU's available? ( Options…. How many missing ? )

  Yes

  No

• Primary Gondola products correctly merchandised as per the MyShop?

  Yes

  No

• Are all Primary Promotional End POS correctly merchandised as per the MyShop?

  Yes

  No

• Is the Primary Gondola End correctly priced with SEL to left-hand side for each SKU?

  Yes

  No

• Is everything available on the Primary Promotional End with a minimum shelf stock level at least 2 units deep?

  Yes

  No

• Is the Promotional Power Wing and Great Offer Fins correctly set-up as per MyShop?

  Yes

  No

• Secondary Gondola correctly merchandised as per the MyShop?

  Yes

  No

• Is all Secondary Promotional End POS correctly merchandised as per the MyShop?

  Yes

  No

• Is the Secondary Gondola End correctly priced with SEL to left-hand side for each SKU?

  Yes

  No

• Is everything available on the Secondary Promotional End with a minimum shelf stock level at least 2 units deep?

  Yes

  No

• Is Promo space 3 correctly merchandised as per the MyShop?

  Yes

  No

• Is all Promo Space 3 POS correctly merchandised as per the MyShop?

  Yes

  No

• Is the Promo Space 3 correctly priced with SEL to left-hand side for each SKU?

  Yes

  No

• Is everything available on the Promo Space 3 with a minimum shelf stock level at least 2 units deep?

  Yes

  No

• Is the Alcohol Promotional End correctly merchandised as per the MyShop?

  Yes

  No

• Is all Alcohol Promotional End POS correctly merchandised as per the MyShop?

  Yes

  No

• Is everything available on the Alcohol Promotional End with a minimum shelf stock level at least 2 units deep?

  Yes

  No

• Is the Alcohol Gondola End correctly priced with SEL to left-hand side for each SKU?

  Yes

  No

• Is the FSDU POS correctly merchandised as per the MyShop?

  Yes

  No

• Is the FSDU correctly priced with SEL to left-hand side for each SKU?

  Yes

  No

• Is everything available on the FSDU with a minimum shelf stock level at least 2 units deep?

  Yes

  No

• Are all Meal Deal / Combo Deal Indicators in place and to the current design for all included Meal Deal SKU's?

  Yes

  No

• Is the service station displaying the Uber POS?

  Yes

  No

• Are the Dump Bins merchandised correctly with all relevant POS?

  Yes

  No

• Are the bunkers complete with logical header and correctly priced?

  Yes

  No

• Is the Snacks FSDU correctly merchandised as per the MyShop?

  Yes

  No

Sophie Holt

• Does the site have a Go+ POW sign on the forecourt?

  Yes

  No

• Does the site have any of the Go+ artwork or Go+ POS on the pole sign?

  Yes

  No

• Does the site have any Pay at Pump fins or pump toppers to let customers know the service is available?

  Yes

  No

ichard Parkinso

• Are the bunkers in useable condition?

  Yes

  No

TBC

• Are all Waitrose Chilled Grocery SKU's at least three units deep?

  Yes

  No

TOP 20 TOBACCO SKU's

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• Name and Signature

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