DAA

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

T5 Inspection

Landside Check-in

• Forecourt Check-in Floor – free of rubbish

  Yes

  No

  N/A

• Stainless steel columns cleaned

  Yes

  No

  N/A

• Safewrap (operating safely and within allocated area)

  Yes

  No

  N/A

• Edge of grass area<br>

  Yes

  No

  N/A

• Shuttle Bus is available

  Yes

  No

  N/A

• Taxi is available

  Yes

  No

  N/A

• Porterage - No loitering by staff

  Yes

  No

  N/A

• Porterage - Touting forbidden

  Yes

  No

  N/A

• Trolleys (available) <br>

  Yes

  No

  N/A

• Bins (emptied and clean)<br>

  Yes

  No

  N/A

• Windows is clean<br>

  Yes

  No

  N/A

• Lobby doors outer<br>

  Yes

  No

  N/A

• Lobby doors (operational, clean and free of trips)<br>

  Yes

  No

  N/A

• Lobby walls cleaned

  Yes

  No

  N/A

• Lobby carpet cleaned<br>

  Yes

  No

  N/A

• Lobby doors inner (operational, clean and free of trips)<br>

  Yes

  No

  N/A

• Air-Conditioning (Ambient Temperature)<br>

  Yes

  No

  N/A

• Lights working<br>

  Yes

  No

  N/A

• FIDs displaying correct information , operational<br>

  Yes

  No

  N/A

• Information desk staff available

  Yes

  No

  N/A

• SSKs operational<br>

  Yes

  No

  N/A

• ATMs operational<br>

  Yes

  No

  N/A

• Check-in area floor<br>

  Yes

  No

  N/A

• Check-in desks (tidy and operational)<br>

  Yes

  No

  N/A

• Check In - Tensa barriers (tidy)<br>

  Yes

  No

  N/A

• Seats cleaned

  Yes

  No

  N/A

• Emergency exit door accessible<br>

  Yes

  No

  N/A

• Fountain (operational)<br>

  Yes

  No

  N/A

• Trolleys collected from landside<br>

  Yes

  No

  N/A

• Lift (working and clean)<br>

  Yes

  No

  N/A

• Escalator (working and clean)<br>

  Yes

  No

  N/A

• Stairs <br>

  Yes

  No

  N/A

• Floor (Clean and tidy)

  Yes

  No

  N/A

• Water Feature - Functional, clean, lights working and check for leaks / spillage

  Yes

  No

  N/A

• Retail – tables cleaned, adequately staffed, no rubbish<br>

  Yes

  No

  N/A

• Retail concessionaires open

  Yes

  No

  N/A

• Front of Ticket Desks glass clean<br>

  Yes

  No

  N/A

• Front of Retail desks signage light<br>

  Yes

  No

  N/A

• Front of Retail desks queue management<br>

  Yes

  No

  N/A

• Signage is clear, clean and illuminated

  Yes

  No

  N/A

• Toilet Male – Use checklist

  Yes

  No

  N/A

• Toilet Female – Use checklist

  Yes

  No

  N/A

• Ablution Area<br>

  Yes

  No

  N/A

• Prayer Room<br>

  Yes

  No

  N/A

• Boarding card check In working<br>

  Yes

  No

  N/A

• Executive desk cleaned, tidy<br>

  Yes

  No

  N/A

• Passengers flow at GID check point - Tensa barriers (tidy)<br>

  Yes

  No

  N/A

• Security area clean (Male)<br>

  Yes

  No

  N/A

• Security area clean (female)<br>

  Yes

  No

  N/A

• All fire points - Extinguishers charged and hose reels serviceable

  Yes

  No

  N/A

Airside Departures

• Sufficient security lanes open<br>

  Yes

  No

  N/A

• Air-conditioning <br>

  Yes

  No

  N/A

• Lighting<br>

  Yes

  No

  N/A

• Floor (Clean and tidy)<br>

  Yes

  No

  N/A

• Bin (emptied and clean)<br>

  Yes

  No

  N/A

• Information desk staff available <br>

  Yes

  No

  N/A

• FIDs (working and correct information)<br>

  Yes

  No

  N/A

• Signage is clear, clean and illuminated

  Yes

  No

  N/A

• Boarding gate desk clean<br>

  Yes

  No

  N/A

• Boarding gate secure or in use

  Yes

  No

  N/A

• Tensa barriers neat and tidy<br>

  Yes

  No

  N/A

• Windows Cleaned<br>

  Yes

  No

  N/A

• Wood paneling cleaned<br>

  Yes

  No

  N/A

• Airbridge - carpet<br>

  Yes

  No

  N/A

• Airbridge - windows<br>

  Yes

  No

  N/A

• Airbridge Lifts glass cleaned<br>

  Yes

  No

  N/A

• Travellator Working and glass is clean<br>

  Yes

  No

  N/A

• Retail – tables cleaned, adequately staffed, no rubbish

  Yes

  No

  N/A

• Retail concessionaires open

  Yes

  No

  N/A

• Toilet Male – Use checklist

  Yes

  No

  N/A

• Toilet Female– Use checklist

  Yes

  No

  N/A

• Prayer Room

  Yes

  No

  N/A

• Ablution Area

  Yes

  No

  N/A

• Smoking Room

  Yes

  No

  N/A

• Vending (operational and stocked)

  Yes

  No

  N/A

• SSKs operational

  Yes

  No

  N/A

• ATMs (operational)

  Yes

  No

  N/A

• Stairs clean

  Yes

  No

  N/A

• Escalator (working and clean)

  Yes

  No

  N/A

• GIDS operational

  Yes

  No

  N/A

• Extinguishers charged and hose reels serviceable

  Yes

  No

  N/A

Airside Arrivals

• Yes

  No

  N/A

• Information desk staff available

  Yes

  No

  N/A

• Carousel moving flow

  Yes

  No

  N/A

• Carousel belt cleaning

  Yes

  No

  N/A

• Carousel FID's

  Yes

  No

  N/A

• Carousel baggage timing

  Yes

  No

  N/A

• Carousel cleaning

  Yes

  No

  N/A

• Overweight luggage and wheelchairs organization does not hinder movement

  Yes

  No

  N/A

• Trolleys (available)

  Yes

  No

  N/A

• Trolley Bays are available

  Yes

  No

  N/A

• Elevator is available

  Yes

  No

  N/A

• Escalator (working and clean)

  Yes

  No

  N/A

• Emergency Exit

  Yes

  No

  N/A

• Windows Cleaned

  Yes

  No

  N/A

• Air Conditioning

  Yes

  No

  N/A

• FIDs (working and correct information)

  Yes

  No

  N/A

• Signage is clear, clean and illuminated

  Yes

  No

  N/A

• Lost Luggage office clean, tidy and available

  Yes

  No

  N/A

• Retail – tables cleaned, adequately staffed, no rubbish

  Yes

  No

  N/A

• Retail concessionaires open

  Yes

  No

  N/A

• Toilet Male – Use checklist

  Yes

  No

  N/A

• Toilet Female – Use checklist

  Yes

  No

  N/A

• Prayer Room

  Yes

  No

  N/A

• Ablution Area

  Yes

  No

  N/A

• IT room no issue

  Yes

  No

  N/A

• Electrical room no issue

  Yes

  No

  N/A

• Mechanical room no issue

  Yes

  No

  N/A

• All fire points - Extinguishers charged and hose reels serviceable

  Yes

  No

  N/A

Washroom Checklist

• Clean and Dry - Toilets

• Clean and Dry - Sink area

• Clean and Dry - Floor

• Replenish - Toilet paper

• Replenish - Soap

• Replenish - Paper for hand drying

• Bins Empty

• Dedicated Cleaner Present

• Hand Dryer is is Operational

• Soap Dispenser is Operational

• Hose is Operational

• Sink is Operational