Daily FOH Check Sheet

• Where are these checks being conducted?

  Select

• When are these checks being conducted?

  Date

• Who is conducting these checks?

MANAGER GENERAL

• Did the closing manager leave the shop in a good manner last night?

  Yes

  No

• Who was the manager closing?

• Have you checked the daily bookings, set out the tables and notified the waiters?

  Yes

  No

• Is the shop cellphone and landline/s working, charged and easily accessible?

  Yes

  No

• Can the phone issue immediately be fixed/rectified by you now?

  Yes

  No

• Has the daily specials message been broadcasted from the shop cellphone or any other relevant events or promos?

  Yes

  No

  N/A

• Can the message issue immediately be fixed/r3ectified by you now?

  Yes

  No

• Is Shopbeats on, working and background music set to a good volume in each section?

  Yes

  No

• Can the music issue immediately be rectified/fixed by you now?

  Yes

  No

• Are all Hennies Tv's on and working properly?

  Yes

  No

• Can the Hennie TV issue immediately be fixed/rectified by you now?

  Yes

  No

• Have you checked with Admin for any email/calls relevant to FOH?

  Yes

  No

• Are all the speedpoints working, charged and easily accessible?

  Yes

  No

• Can the speed point issue immediately be fixed/rectified by you now?

  Yes

  No

• Have you done the daily vibe meeting and inventory check with waiters?

  Yes

  No

• Did you notify and/or explain to the waiters about any new specials or promos?

  Yes

  No

• Have you checked and updated the Pilot System?

  Yes

  No

• Is the Pilot System fully operational including all printers?

  Yes

  No

• Can this Pilot issue immediately be fixed/rectified by you now?

  Yes

  No

• Were all the waiters on time for their shift?

  Yes

  No

• Is the waiter rotation schedule printed and up?

  Yes

  No

• Is the waiter shift schedule printed and up? (Sundays ONLY)

  Yes

  No

  N/A

• Have you filled in the "Daily FOH Cleaning Schedule" and given this to the waiters?

  Yes

  No

• Remember to check and sign the "Daily FOH Cleaning Schedule" once the waiters are done.

GENERAL STOCK

• Did you update the out-of-stock list and notify waiters?

  Yes

  No

• Are there enough neat Food AND Drink menu's available for the duration of the day?

  Yes

  No

• Can the menu issue immediately be fixed/rectified by you now?

  Yes

  No

• Do you have enough neat and clean Bill Folders available?

  Yes

  No

• Can the bill folder issue immediately be fixed/rectified by you now?

  Yes

  No

• Is there sufficient reserve signs available to waiters?

  Yes

  No

• Can the reserve sign issue immediately be fixed/rectified by you now?

  Yes

  No

• Do you have enough printer and speed point paper rolls for the duration of the day?

  Yes

  No

• Can the paper issue immediately be fixed/rectified by you now?

  Yes

  No

CLOTHING

• Are all the waiters dressed appropriately in correct uniform including their aprons?

  Yes

  No

• Are all the managers dressed appropriately in correct uniform?

  Yes

  No

• Do all managers and waiters have easily visible and neat name badges?

  Yes

  No

• Can the name badge issue immediately be fixed/rectified by you now?

  Yes

  No

• Do all waiters on duty have their penalty cards and whistle with them?

  Yes

  No

• Do all waiters on duty have their BLACK cloth readily available and clean?

  Yes

  No

• Can the cloth issue immediately be fixed/rectified by you now?

  Yes

  No

GENERAL CLEANING

• Do we have cleaning equipment available to waiters? (Buckets, brooms, mops and dustpans)

  Yes

  No

• Can the cleaning equipment issue immediately be fixed/rectified by you now?

  Yes

  No

• Is there spray bottles, soap & sanitiser available to waiters in each section?

  Yes

  No

• Can the soap spray bottle issue immediately be fixed/rectified by you now?

  Yes

  No

• Is there correctly color coded mop buckets and mops available in each section?

  Yes

  No

• Can the mop and bucket issue immediately be fixed/rectified by you now?

  Yes

  No

OUTSIDE AREA/S

• Are all signage in place, clean, neat and easily visible and/or lightboxes working?

  Yes

  No

• Can the signage issue immediately be fixed/rectified by you?

  Yes

  No

• Are all umbrellas open, neat clean, working and spaced correctly?

  Yes

  No

  N/A

• Can the umbrella issue immediately be fixed/rectified by you now?

  Yes

  No

• Are all lights on, clean and working?

  Yes

  No

• Can the light issue immediately be fixed/rectified by you now?

  Yes

  No

• Are all outside tv's on, clean, working and on appropriate channels?

  Yes

  No

• Can the Tv issue immediately be fixed/rectified by you now?

  Yes

  No

• Are all outside tables stable?

  Yes

  No

• Are all outside tables spaced correctly, wiped down, and in good condition?

  Yes

  No

• Can the table issue immediately be fixed/rectified by you now?

  Yes

  No

• Do all tables have ash trays and table talkers on them?

  Yes

  No

• Can the ash tray/table talker issue immediately be fixed/rectified by you now?

  Yes

  No

• Do all tables have full, clean, working salt and pepper shakers on them?

  Yes

  No

  N/A

• Can the salt and pepper shaker issue immedaitely be fixed/rectified by you now?

  Yes

  No

• Are all the wind curtains on and in a working condition?

  Yes

  No

  N/A

• Can the wind curtain issue immediately be fixed/rectified by you now?

  Yes

  No

• Is there a working and serviced fire extinguisher readily available?

  Yes

  No

• Can the fire extinguisher issue immediately be fixed/rectified by you now?

  Yes

  No

FRONT DESK AND MERCH CORNER

• Is the front desk clean?

  Yes

  No

• Booking list/book available?

  Yes

  No

• Can the booking list/book issue immediately be fixed/rectified by you now?

  Yes

  No

• Merch display area, clean, neat and set up?

  Yes

  No

• Is there waiter ethos, golden rules and a mystery guest template visible?

  Yes

  No

INSIDE NON-SMOKING AREA/S

• Are all signage in place, clean, neat and easily visible and/or lightboxes working?

  Yes

  No

• Can the signage issue immediately be fixed/rectified by you?

  Yes

  No

• Are all lights on, clean and working?

  Yes

  No

• Can the light issue immediately be fixed/rectified by you now?

  Yes

  No

• Are all tv's on, clean, working and on appropriate channels?

  Yes

  No

• Can the Tv issue immediately be fixed/rectified by you now?

  Yes

  No

• Are all tables stable?

  Yes

  No

• Are all tables spaced correctly, wiped down, and in good condition?

  Yes

  No

• Can the table issue immediately be fixed/rectified by you now?

  Yes

  No

• Do all tables have table talkers on them?

  Yes

  No

• Can the ash tray/table talker issue immediately be fixed/rectified by you now?

  Yes

  No

• Do all tables have full, clean, working salt and pepper shakers on them?

  Yes

  No

  N/A

• Can the salt and pepper shaker issue immedaitely be fixed/rectified by you now?

  Yes

  No

• Are all the aircons on and in a working condition? (Min 21'C, Max 26'C)

  Yes

  No

• Can the aircon issue immediately be fixed/rectified by you now?

  Yes

  No

• Is there a working and serviced fire extinguisher readily available

  Yes

  No

• Can the fire extinguisher issue immediately be fixed/rectified by you now?

  Yes

  No

NON-SMOKING SERVICE BAR

• Sufficient amount of straws available?

  Yes

  No

• Can the straw issue immediately be fixed/rectified by you now?

  Yes

  No

• Sufficient amount of trays available?

  Yes

  No

• Sufficient amount of cut lemons?

  Yes

  No

• Can the lemon issue immediately be fixed/rectified by you now?

  Yes

  No

• Sufficient amount of ice buckets available?

  Yes

  No

• Can the ice bucket issue immediately be fixed/rectified by you now?

  Yes

  No

• Sufficient amount of coasters available?

  Yes

  No

• Can the coaster issue immediately be fixed/rectified by you now?

  Yes

  No

PUPS CORNER

• Are all signage in place, clean, neat and easily visible and/or lightboxes working?

  Yes

  No

• Can the signage issue immediately be fixed/rectified by you?

  Yes

  No

• Are all lights on, clean and working?

  Yes

  No

• Can the light issue immediately be fixed/rectified by you now?

  Yes

  No

• Are all tv's on, clean, working and connected to the internet?

  Yes

  No

• Can the Tv issue immediately be fixed/rectified by you now?

  Yes

  No

• Are all play equipment, machines and toys including any Xboxes or Playstations in good working condition?

  Yes

  No

• Can the pup equipment issue immediately be rectified/fixed by you now?

  Yes

  No

• Is there enough coloring paper and crayons or coloring pencils available? All in good condition?

  Yes

  No

PIZZA & COFFEE SECTION

• Is there a sufficient amount of cups available?

  Yes

  No

• Can the cup issue immediately be fixed/rectified by you now?

  Yes

  No

• All cups clean and stacked neatly?

  Yes

  No

INSIDE SMOING AREA/S

• Are all signage in place, clean, neat and easily visible and/or lightboxes working?

  Yes

  No

• Can the signage issue immediately be fixed/rectified by you?

  Yes

  No

• Are all lights on, clean and working?

  Yes

  No

• Can the light issue immediately be fixed/rectified by you now?

  Yes

  No

• Are all tv's on, clean, working and on appropriate channels?

  Yes

  No

• Can the Tv issue immediately be fixed/rectified by you now?

  Yes

  No

• Are all tables stable?

  Yes

  No

• Are all tables spaced correctly, wiped down, and in good condition?

  Yes

  No

• Can the table issue immediately be fixed/rectified by you now?

  Yes

  No

• Do all tables have ash trays and table talkers on them?

  Yes

  No

• Can the ash tray/table talker issue immediately be fixed/rectified by you now?

  Yes

  No

• Do all tables have full, clean, working salt and pepper shakers on them?

  Yes

  No

  N/A

• Can the salt and pepper shaker issue immedaitely be fixed/rectified by you now?

  Yes

  No

• Are all the aircons on and in a working condition? (Min 21'C, Max 26'C)

  Yes

  No

  N/A

• Can the aircon issue immediately be fixed/rectified by you now?

  Yes

  No

• Is there a working and serviced fire extinguisher readily available

  Yes

  No

  N/A

• Can the fire extinguisher issue immediately be fixed/rectified by you now?

  Yes

  No

SMOKING SERVICE BAR

• Sufficient amount of straws available?

  Yes

  No

• Can the straw issue immediately be fixed/rectified by you now?

  Yes

  No

• Sufficient amount of trays available?

  Yes

  No

• Sufficient amount of cut lemons?

  Yes

  No

• Can the lemon issue immediately be fixed/rectified by you now?

  Yes

  No

• Sufficient amount of ice buckets available?

  Yes

  No

• Can the ice bucket issue immediately be fixed/rectified by you now?

  Yes

  No

• Sufficient amount of coasters available?

  Yes

  No

• Can the coaster issue immediately be fixed/rectified by you now?

  Yes

  No

• Sufficient amount of extra ash trays available?

  Yes

  No

• Can the ash tray issue immediately be fixed/rectified by you now?

  Yes

  No

WAITER STATIONS

• Are all Waiter Station clean AND neat?

  Yes

  No

• Do you have enough neat, clean and working condiment baskets available?

  Yes

  No

• Can the condiment basket issue immediately be fixed/rectified by you now?

  Yes

  No

• Is there a sufficient amount of condiments. (Tomato sauce, Tobasco sauce, Blaf Spice, Byt Sauce, Worcestershire Sauce)

  Yes

  No

• Can the condiment issue immediately be fixed/rectified by you now?

  Yes

  No

• Is there enough white sugar, brown sugar and sweetener available?

  Yes

  No

• Can the sugar and sweetener issue immediately be fixed/rectified by you now?

  Yes

  No

• Are there enough toothpicks, serviettes, wet wipes and mints available?

  Yes

  No

• Can this stock issue immediately be fixed/rectified by you now?

  Yes

  No

• Is there enough side plates and rolled utensils available?

  Yes

  No

• Can the ustensil/plate issue immediately be fixed/rectified by you now?

  Yes

  No

TOILETS

• Is there a new toilet cleaning checklist printed, up and available?

  Yes

  No

• Toilet paper holders full and in good condition with sufficient amount of extra TP available?

  Yes

  No

• Can the toilet paper/holder issue immediately be fixed or rectified by you now?

  Yes

  No

• All mirrors clean and in good condition?

  Yes

  No

• Can the mirror issue immediately be fixed/rectified by you now?

  Yes

  No

• All doors cleaned and working?

  Yes

  No

• Can the toilet door issue immediately be fixed/rectified by you now?

  Yes

  No

• All toilet seats clean, wiped down and in a working good condition?

  Yes

  No

• Can the toilet seat issue immediately be fixed/rectified by you now?

  Yes

  No

• Hand soaps filled and dispensers in good working condition?

  Yes

  No

• Can the dispenser/soap issue immediately be fixed/rectified by you now?

  Yes

  No

• All hand blowers in good working condition?

  Yes

  No

• Can the blower issue immediately be fixed/rectified by you now?

  Yes

  No

• All basins clean, working and taps in a good condition?

  Yes

  No

• Can the basin/tap issue immediately be fixed/rectified by you now?

  Yes

  No

• Are all signage in place, clean, neat and easily visible and/or lightboxes working?

  Yes

  No

• Can the signage issue immediately be fixed/rectified by you?

  Yes

  No