Daily store tour V1.1

• Store Standards Audit

• Conducted on

  Date

• Conducted by:

• Select date

  Date

Store Entrance

• Is the Front of store full, neat and tidy?

  Yes

  No

  N/A

• Are the correct trading hours visible at the front of the store?

  Yes

  No

  N/A

• Is the catalogue stand full including tactical flyers & has the correct pop?

  Yes

  No

  N/A

• Are all pop/pos and price points correct?

  Yes

  No

  N/A

• Are TV's up to date with current promotional material?

  Yes

  No

  N/A

• Is the customer liaison up to date with current promotional activities?

  Yes

  No

  N/A

• Add media

  Media

REGISTERS

• Are there any product returns?

  yes - low qty

  no

  yes - high qty

• Are registers free of product and rubbish?

  Yes

  No

  N/A

• Is the call forward on and current?

  Yes

  No

  N/A

• Is the register queue full and tidy with price points and/or spl's?

  Yes

  No

  N/A

• Visual check of the contractor sign in folder

  compliant

  non-compliant

• Is the store phone system open and night switch turned off?

  Yes

  No

  N/A

• Is the drink fridge full and ready for store opening?

  Yes

  No

  N/A

• Add media

  Media

KIDS/BABIES WEAR

• Do all ends have price points with correct pop?

  Yes

  No 1-2 Missing/Incorrect

  No 3 or More Missing/Incorrect

• Are all essential lines tied up?

  Yes

  No

  N/A

• Are all internal promotions current and executed?

  Yes

  No

  N/A

• Are the house keeping standards up to company expectation?

  Yes

  No

  N/A

• Are all mannequins in good condition and have the correct pop?

  Yes

  No

  N/A

• Stay and play ready for store opening?

  Yes

  No

  N/A

• Add media

  Media

TCF

• Do all ends have price points with correct pop?

  Yes

  No 1-2 Missing/Incorrect

  No 3 or More Missing/Incorrect

• Are all essential lines tied up?

  Yes

  No

  N/A

• Are all internal promotions current and executed?

  Yes

  No

  N/A

• Are products tidy and well merchandised?

  Yes

  No

  N/A

• Is the service counter ready for trade?

  Yes

  No

  N/A

• Is all high risk merchandise protected?

  Yes

  No

  N/A

• Is the department security compliant? (Under bins etc)

  Yes

  No

  N/A

• Add media

  Media

HARDGOODS - HOME/KITCHEN/ELECTRICAL

• Do all ends have price points with correct pop?

  Yes

  No 1-2 Missing/Incorrect

  No 3 or More Missing/Incorrect

• Are all essential lines tied up with correct pop?

  Yes

  No

  N/A

• Are all internal promotions current and executed?

  Yes

  No

  N/A

• Are products tidy and well merchandised?

  Yes

  No

  N/A

• Is high risk merchandise protected?

  Yes

  No

  N/A

• Are all canopies single stacked, less than 50cm high and weight no more 7kg?

  Safe

  At Risk

  N/A

• Add media

  Media

Promotional area

• Do all ends have price points with correct pop?

  Yes

  No 1-2 Missing/Incorrect

  No 3 or More Missing/Incorrect

• Are products tidy and well merchandised?

  Yes

  No

  N/A

• Add media

  Media

HARDGOODS - TOYS/OUTDOOR/GENERAL MERCHANDISE

• Do all ends have price points with correct pop?

  Yes

  No 1-2 Missing/Incorrect

  No 3 or More Missing/Incorrect

• Are all essentials executed with correct pop?

  Yes

  No

  N/A

• Are all internal promotions current and executed?

  Yes

  No

  N/A

• Are products tidy and well merchandised?

  Yes

  No

  N/A

• Is high risk merchandise protected?

  Yes

  No

  N/A

• Is the bulky board up to date and ready for trade?

  Yes

  No

  N/A

• Add media

  Media

SOUND

• Do all ends have price points with correct pop?

  Yes

  No 1-2 Missing/Incorrect

  No 3 or More Missing/Incorrect

• Are all essential lines executed with correct pop?

  Yes

  No

  N/A

• Are all internal promotions current and well executed?

  Yes

  No

  N/A

• Are products tidy and well merchandised?

  Yes

  No

  N/A

• Are all service areas clean and ready for store opening?

  Yes

  No

  N/A

• Is the daily check list being completed?

  Yes

  No

  N/A

• Are televisions on and up to date?

  Yes

  No

  N/A

• Add media

  Media

NURSERY

• Do all ends have price points with correct pop?

  Yes

  No 1-2 Missing/Incorrect

  No 3 or More Missing/Incorrect

• Are all essentials lines executed with correct pop?

  Yes

  No

  N/A

• Are all internal promotions current and well executed?

  Yes

  No

  N/A

• Are products tidy and well merchandised?

  Yes

  No

  N/A

• Is nursery security compliant?

  Yes

  No

  N/A

• Is the bulky board up to date and ready for trade?

  Yes

  No

  N/A

• Add media

  Media

BRAS/SLEEPWEAR

• Do all ends have price points with correct pop?

  Yes

  No 1-2 Missing/Incorrect

  No 3 or More Missing/Incorrect

• Are all essentials line executed with correct pop?

  Yes

  No

  N/A

• Are all internal promotions current and well executed?

  Yes

  No

  N/A

• Are products tidy and sorted by size?

  Yes

  No

  N/A

• Are all mannequins in good working order with correct pop?

  Yes

  No

  N/A

• Add media

  Media

SHOES

• Do all ends have price points with correct pop?

  Yes

  No 1-2 Missing/Incorrect

  No 3 or More Missing/Incorrect

• Are all essentials lines executed with correct pop?

  Yes

  No

  N/A

• Are all internal promotions current and well executed?

  Yes

  No

  N/A

• Are products tidy and sorted by size?

  Yes

  No

  N/A

• Are customer courtesy seats undamaged and ready for the store opening?

  Yes

  No

  N/A

• Add media

  Media

MENS

• Do all ends have price points with correct pop?

  Yes

  No 1-2 Missing/Incorrect

  No 3 or More Missing/Incorrect

• Are all essential lines well executed with correct pop?

  Yes

  No

  N/A

• Are all internal promotions current and well executed?

  Yes

  No

  N/A

• Are products tidy and sorted by size?

  Yes

  No

  N/A

• Are all mannequins in good working order with correct pop?

  Yes

  No

  N/A

• Add media

  Media

LAYBY

• Are all areas clean & tidy?

  Yes

  No

  N/A

• Are all hatched areas and fire exits free from obstruction?

  Safe

  At Risk

  N/A

• Have the previous days returns been actioned?

  Yes

  No

  N/A

• Is lay by security compliant?

  Yes

  No

  N/A

• Yes

  No

  N/A

• Add media

  Media

CLEARANCE

• Is the correct pop and placement implemented?

  Yes

  No

  N/A

• Are products tidied and sorted by size?

  Yes

  No

  N/A

• Add media

  Media

BACKDOCK

• House keeping is to business standards?

  Yes

  No

  N/A

• Are all hatched areas and fire exits/ equipment free from obstruction?

  Safe

  At Risk

  N/A

• Are all cages loaded correctly & not over filled?

  Safe

  At Risk

  N/A

• Is the waste bin locked?

  Yes

  No

  N/A

• Is the compactor at a sufficient level to allow for the days work load?

  Yes

  No

  N/A

• Are clear plastic bags being used?

  Yes

  No

  N/A

• Discuss expected truck runs and deliveries? (Including correct resources)

  Yes

  No

  N/A

• Is the security compliant?

  Yes

  No

  N/A

• Is the M&D area ready for today's waste huddle?

  Yes

  No

  N/A

• Is the pallet racking safe?

  Yes

  No

  N/A

• Is the merch office up to date?

  Yes

  No

  N/A

• Add media

  Media

RESERVES

• House keeping is to business standards?

  Yes

  No

  N/A

• Are all hatched areas and fire exits/ equipment free from obstruction?

  Safe

  At Risk

  N/A

• Are all cages loaded correctly & not over filled?

  Safe

  At Risk

  N/A

• Review out of date procedures to reduce risk?

  Yes

  No

  N/A

• Review outstanding excess cage status?

  Yes

  No

  N/A

• Add media

  Media

FITTING ROOMS

• Are there product returns?

  yes - low qty

  no

  yes - high qty

• Are all fitting rooms clean and dust free?

  Yes

  No

  N/A

• Is the fitting room token control log being completed?

  Yes

  No

  N/A

• Is the fitting room daily checklist being completed?

  Yes

  No

  N/A

• Add media

  Media

LADIESWEAR

• Do all ends have price points with correct pop?

  Yes

  No 1-2 Missing/Incorrect

  No 3 or More Missing/Incorrect

• Are all essential lines executed with correct pop

  Yes

  No

  N/A

• Are all internal promotions current and well executed?

  Yes

  No

  N/A

• Are products tidy and sorted by size?

  Yes

  No

  N/A

• Are all mannequins in good condition and have the correct pop?

  Yes

  No

  N/A

• Add media

  Media

OFFICES

• Are desks clean and free of rubbish & paper work build up?

  Yes

  No

  N/A

• There are no products kept in offices?

  Yes

  No

  N/A

• Communication room is clean, neat & free of pop?

  Yes

  No

  N/A

• Has the fire warden board been updated?

  Yes

  No

  N/A

• Are all communication boards up to date? Including sales!

  Yes

  No

  N/A

• Add media

  Media

TEA ROOM/AMENITIES

• Are cafe supplies available?

  Yes

  No

  N/A

• Are amenities available in rest rooms?

  Yes

  No

  N/A

• Are all benches/tables clean and free of rubbish?

  Yes

  No

  N/A

• Add media

  Media