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Training Score Card

THE PROCESS

  • Is There a People Manager or Training Administrator

  • Is The Trainer attending and presenting in the RMM?

OGB / DOP (ZENPUT)

  • Are the Weekly Training Goals Assigned Each Week (Must have a record)

  • Are the Weekly Training Goals Assigned Signed off by GM/OP (Must have a record)

  • Is the Safety and Security Survey being completed on a period basis?

Team Member / Team Leader Development

  • Have New Team Members Completed the CB001 within 14 days?

  • Can you identify at least Two Team Members who have either begun or completed Team Leader Training (Whataburger Essentials)

  • Are Team Members working through their learning Plan and Earning Pride, Care and Love Pins

Management Development

  • Have all People In Manager Positions Completed Thier Learn Plans CB01- CB10

  • Have All Managers Completed or Begun FCM02

Food Safety

  • Food Contact Surfaces Clean

  • Proper Cold Holding Temperatures

  • Insects or Rodents Not Present

  • Adequate Hand Washing Facilities Clean, Assessable and Stocked

  • Food Prepared and Stored according to procedures

  • Within the past 7 days have the food safety checklist for each shift been completed on a consistent basis with appropriate corrective action taken

  • Is there a Certified Food Managers Certificate Available for each Management Member

  • Did you see a system in place to remind team members to wash their hands

  • Do all family members have a food-handlers certification and Completed the Health and Hygiene CBT

  • Do all Family Members have the Safety Certification CBT

Operations Assessment

  • GRILL - Is Family Member Station Certified

  • GRILL- are Proper Procedures being followed

  • MUT-Is Family Member Station Certified

  • MUT- are Proper Procedures being followed

  • FRY STATION- Is Family Member Station Certified

  • FRY STATION - Are All Procedures being followed

  • FRONT COUNTER- Is Family Member Certified

  • FRONT COUNTER- Are all procedures being followed

  • DRIVE THRU- Is Family Member Certified

  • Drive Thru- Are all Procedures being followed

WBU

  • Are All Training Materials Available. Access to OM1, Restraunt Guide Book ROW(laptop) in good working order.

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