Jackiana: DM Routine Visit

• Jack In The Box #

• DM Quick Visit

• Conducted on

  Date

• Person In Charge

The Path

• The parking lot, landscaping and drive through lane is clean and free of debris and trash?

  Yes

  No

  N/A

• The dumpster corral is clean and all lids and doors are closed?

  Yes

  No

  N/A

• All POP is correct, current and neat?

  Yes

  No

  N/A

• The side walks, walls, front and back pad are all clean and free of dirt and stains?

  Yes

  No

  N/A

• The trash cans, ashtrays and entryway glass are neat, clean and empty?

  Yes

  No

  N/A

• The menu boards are clean and nothing is missing or broken?

  Yes

  No

  N/A

The Path Interior

• The lobby floors, tables, chairs and all guest view areas are neat and clean? All wet floor signs are in place and the floors are not slippery or greasy?

  Yes

  No

  N/A

• The drink station is clean, neat, stocked and the nozzles are free of mold?

  Yes

  No

  N/A

• The restrooms are clean, stocked, odor free and the urinals have deodorizers present?

  Yes

  No

  N/A

BOH Orginization & Cleanliness

• The training room is clean and clear of anything not related to training? Not being used for storage?

  Yes

  No

  N/A

• The dry storage area, walk in cooler and freezer is neat, clean and nothing is on the floor?

  Yes

  No

  N/A

• The office is neat and clean?

  Yes

  No

  N/A

• All equipment is well maintained?<br><br>Inspect fryer cleanliness & shortening quality, inside of microwaves, all toaster equipment including Teflon & spatulas, vent hoods, greasy floors & POU’s

  Yes

  No

  N/A

Five Systems For Success

• The FSC is current and accurate and all items for follow up are recorded correctly?

  Yes

  No

  N/A

• The build to charts are posted, displaying the current day part and staged items reflect the charts are in use? Timers are in use?

  Yes

  No

  N/A

• The daily planners are posted with the correct date and are in use?

  Yes

  No

  N/A

• The prep list is correctly filled out and items prepped reflect it is being used properly?

  Yes

  No

  N/A

• The positioning chart is correctly filled out and all team members are in proper position during respect the floor?

  Yes

  No

  N/A

Guest Service

• Guest service team members are following proper guest service steps at the drive through and front counter?

  Yes

  No

  N/A

• Speed of service- cars under 5:00 is at 80% for the day part?

  Yes

  No

  N/A

• Team members are in proper uniform, including name tag?

  Yes

  No

  N/A

• Products are being properly assembled and packaged?

  Yes

  No

  N/A

• Is the team "Respecting The Fries"?

  Yes

  No

  N/A

Scheduling

• Is the schedule posted and current?

  Yes

  No

  N/A

• DM has reviewed the schedule, checked for errors and any issue that may need attention, with the RM?

  Yes

  No

  N/A

Training

• Is the JTS iPad operation and in use?

  Yes

  No

  N/A

• Is there any new certifications since the last DM visit?

  Yes

  No

  N/A

Repairs

• Is there any repairs that need to be reported?

  Yes

  No

  N/A

Actionable items/ plans/goals (2). The RM & DM must identify & agree on two areas of focus to improve on. Or the RM & DM must review the previous visits to identify any progress or regress

• Action item 1.

• Action item 2.

• Notes